| Salesman Name | Business Name | Customer # | Cus. Req. | Machine Received | Warehouse | Machine Type | SN | Diagnosed by Tech | Quote Sent | Since Sent | Q Status | Order # Created | Parts on Order | ETA Provided by Vendor | Parts Received? | Completed | Delivery date if applicable &/or Notes | Current Date: | 1/3/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Andy | KELLANOVA | 14481 | 01/31/2025 | WMP | SC750 | 4000314995 | YES | YES | 02/24/2025 | YES | NO | REPAIR SCHEDULED 3/6/25 ALL PARTS NOT RECEIVED AS OF 03/03/25; Em Ray for status~agf; REPAIR SCHEDULED 3/14/25 ~AGF made order change 03/12/25 | |||||||
| Andy | NORTHERN POTTER | 14780 | 01/16/2025 | 01/19/2025 | WMP | AQUA PLUS | 2019596? | YES | YES | 03/21/2025 | NO | NO | CONVERTED 1/27/25 ~AGF | ||||||
| Andy | KELLANOVA | 14481 | 01/17/2025 | 01/24/2025 | WMP | ADVANCE SC5000 | 3510214600964 | YES | YES | NO | NO | 3/12/25-RQSTED UPDATED PARTS ETA ~AGF | |||||||
| Andy | MONTGOMERY AREA SD | 5262 | 10/15/2024 | WMP | ADVANCE VIPER AS516OTO-US | us-001767m | YES | YES | YES | NO | 1/20//25-EM FOR STATUS-AGF; 1/22/25-PER RAY: CHECKING ON ~AGF; Sent follow up to Ray asked for repair date 1/24/25 ~agf; This repair is complete just need to take care of the S/N issue, waiting for order W212646 (charger) as well ~agf update scrubber needs picked up customer had elected not to finish repairs on this unit until the scrubber we have here is returned waiting on charger for other scrubber; PER RAY: I need to take care of the serial number issue I have one machine done now waiting for a charger on the other; 1/30/25-EM RAY FOR DETAILS REGARDING THE S/N’S FOR THIS MACHINE AND W212646. ~AGF updated Rcf; WAITING ON PART FOR ORDER W212646 ETA IS 2/11/25 ~AGF; E/M Ray for details regarding repair.~jjw 2/17; spoke to Ray, waiting for scrubber to be returned @ this point they will be able to repair & return both units -jjw 2/17; 2/20/25 EM RAY FOR AN UPDATE ~AGF; 3/3/25 ETA FOR CHARGER ON W212646 IS 3/10/25 ~AGF; 3/12/25-EM RAY FOR STATUS OF REPAIR ~AGF. customer may want to wait for this repair once he verifies other repaired scrubber is working ok. Ray. New parts installed picked up 03/ however batteries are now a possible issue running test on batteries will contact customer when tested RCF | ||||||||
| Andy | CIOCCA | 14570 | 03/17/2025 | Onsite | NILFISK ADVANCE | 3000031423 | NO | NO | NO | NO | Rider sccrubber may need to be picked Up as the parts customer requested had never been installed original Quote was to pick machine up and bring back to shop for repair customer elected to bring parts in so they could repair. 3/19/25- CONFIRMED SCHEDULED 3/20/25 | ||||||||
| Ashley | Tyrone ASD | 10668 | 02/05/2025 | 02/07/2025 | Onsite | Advance SC1500 | Update Coming | YES | YES | NO | NO | 2/18/25-Unit being picked up on 2/18/25 for further diagnosis in Altoona ~agf; 2/20/25-EM CHUCK TO VERIFY UNIT WAS PICKED UP | |||||||
| Ashley | Cenveo | 16555 | 02/06/2025 | Onsite | Karcher 75/40 | 25059 | YES | 03/17/2025 | 6 | Current | NO | NO | NO | FOUND AT PM. || 2/19/24: FOLLOW UP E/M FOR APPROVAL. –SLC || 2/27/25: Spoke with Dalton; he will generate a PO and get back to us very soon. -SLC || 3/7/25: Spoke with Dalton; they were out of office. Will work on PO and approval today get to us asap. -SLC ; Followed up with Jessica as she was asking for an invoice. Repair has not been approved yet, she will reach out to Dalton | |||||
| Brenda | Franklin Vo Tech | 1675 | 12/10/2024 | Onsite | Tennant Scrubber CS5 Li-on | 125150-04452 | YES | YES | 02/17/2025 | YES | NO | WARRANTY – created to schedule; F/U EMAIL SENT, Matt is bring parts 1/13/25 AJF. E/M Jackee about parts. 1/23/25 —SLC. ; When these parts are given to us from Matt- Are we inventorying them or giving this to the customer for free? ~ aas 1/23/25 Jackee reached out to Matt who plans to drop parts off on 1/24/25 These parts will be placed on a PO for tracking in DDI and scanned to the order at $0.00. -SLC; Matt was going to drop off parts on 1/24/25 ~agf; 1/28/25- MATT FROM TENNANT DROPPED OFF THESE PARTS TODAY. PARTS RECIEVED UNDER FREE PO TO BRING THEM INTO INVENTORY. PUT FOLDER IN ANDREW’S OFFICE TO SCHEDULE REPAIR. JLD; 2/3/25- UNIT WAS SCHEDULED TO BE REPAIRED TODAY. THE PUMP WAS REPLACED BUT IT IS STILL NOT PUTTING DOWN WATER. AFTER LOOK MORE INTO IT IS THE BOARD THAT NEEDS REPLACED. EMAIL MATT SCHMIDT FROM TENNANT TO SEND US A BOARD. EMAILED STEPHANIE NORTON AND UPDATE EMAIL. JLD; 2/20/25 EM JACKEE/ERIC FOR ETA ~AGF; PER JACKEE:I sent him an email asking if he received any shipping information. In the pass Matt is usually not notified when things ship out. They usually just show up with my name on the box. I will update once I hear back from Matt.~AGF; 3/3/25 EM JACKEE FOR STATUS UPDATE ~AGF; 3/12/25-EM ERIC TO FOLLOWUP WITH MATT ~AGF; MATT BROUGHT THE WRONG PART, JACKEE EMAILED HIM THE CORRECT PART BUT WE MAY HAVE TO ORDER IT TO GET THIS REPAIR COMPLETED. ~AGF; 3/21/25 Jackee received an email from Matt and he should have the part to us by end of day today or on Monday ~AGF | |||||||
| Brenda | Hampden Township Fire Dept- Sporting Hill | 10784 | 02/14/2025 | 02/14/2025 | Onsite | Minuteman E30 Eco | 23056224 | YES | YES | 03/17/2025 | YES | NO | 2/27/25: E/M STEVE THANKS & LOOK FORWARD TO UPDATE AFTER HIS MEETING NEXT WEEK. –SLC | ||||||
| Brenda | Hampden Township Fire Dept- Good Hope | 10784 | 02/14/2025 | 02/14/2025 | Onsite | Minuteman E30 Eco | 17060361 | YES | YES | 03/17/2025 | NO | NO | 2/27/25: E/M STEVE THANKS & LOOK FORWARD TO UPDATE AFTER HIS MEETING NEXT WEEK. –SLC | ||||||
| Brenda | Tower Health – Pottstown | 9198 | 11/18/2024 | 11/20/2024 | Onsite | Tennant T350 | 10944143 | YES | YES | 03/19/2025 | YES | NO | 2nd Request 1/13/25 ~AGF 1/22/25: E/M AMANDA & JESSICA TO REQUEST APPROVAL. –SLC; 1/30/25-3RD FOLLOW UP SENT ~AGF 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 3/7/25: Jil said to send it to her again she will try and review with Jonathan; sent her email.– SLC || 3/7/25: JILL E/M APPROVAL TO US; SHE PROVIDED PO, BUT SAID WE NEED TO CHECK PO# THAT DID NOT ALREDY BILL ANYTHING WITH THAT PO? || 3/12/25: A/R – Tini confirmed that to date that PO has NOT been used to pay anything to Americhem – e/m that to Jill. —SLC; SCHEDULED 3/28/25 | ||||||
| Brenda | TOWER HEALTH READING HOSPITAL | 9198 | 12/17/2025 | 01/20/2025 | Onsite | KARCHER WINDSOR | 10080480007079 | YES | NO | NO | NO | 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 3/7/25: E/M JESSICA & AMANDA AGAIN. –SLC || 3/17/25: WAITING FOR APPROVAL SINCE DEC 2024. PER SHOP, CONVERTED TO ORDER MINUS PARTS & ASKING CUSTOMER FOR PO. –SLC | |||||||
| Brenda | TOWER HEALTH READING HOSPITAL | 9198 | 12/16/2025 | 01/20/2025 | Onsite | ADVANCE ADVOLUTION 20XP | YES | NO | NO | NO | 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 3/7/25: E/M JESSICA & AMANDA AGAIN. –SLC || 3/17/25: WAITING FOR APPROVAL SINCE DEC 2024. PER SHOP, CONVERTED TO ORDER MINUS PARTS & ASKING CUSTOMER FOR PO. –SLC | ||||||||
| Brenda | TOWER HEALTH READING HOSPITAL | 9198 | 12/17/2025 | 01/20/2025 | Onsite | KARCHER CLIPPER DUO | 10080480008969 | YES | NO | NO | NO | 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 3/7/25: E/M JESSICA & AMANDA AGAIN. –SLC || 3/17/25: WAITING FOR APPROVAL SINCE DEC 2024. PER SHOP, CONVERTED TO ORDER MINUS PARTS & ASKING CUSTOMER FOR PO. –SLC | |||||||
| Brenda | CUMBERLAND COUNTY | 5742 | 02/19/2024 | 03/07/2025 | Onsite | MINUTEMAN PHENOM UPRIGHT VAC | 23012221 | YES | 03/21/2025 | 2 | Current | NO | NO | NO | 2/25/25: ANDREW ASKED TO SEE IF CAN CHANGE TO PICK UP. NO ACTUAL QUOTE SENT YET – SPOKE WITH YVONNE AND GAVE HER GERNEAL WARRANTY INFO FROM JACKEE. SHE OR AUBRIE WILL CALL OR EMAIL US LATER TO REVIEW. —SLC || 3/7/25: BRENDA DROPPED OFF VAC AT MDT TODAY. –SLC | ||||
| Brenda | POTTSTOWN HOSPITAL | 9198 | 03/03/2025 | Onsite | CLARKE WALK-BEHIND SCRUBBER – BOOST 20 FOCUS II | 8000086741 | NO | NO | NO | NO | SCHEDULED 3/10/25 | ||||||||
| Brenda | POTTSTOWN HOSPITAL | 9198 | 03/03/2025 | Onsite | KARCHER ISCRUB | 10061330004052 | NO | NO | NO | NO | SCHEDULED 3/10/25 | ||||||||
| Brenda | TOWER HEALTH | 9198 | 03/06/2025 | Onsite | ADVANCE 1500 REV | 3810142505711 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | SCHEDULED 3/13/25 | |||||
| Brenda | TOWER HEALTH | 9198 | 03/06/2025 | Onsite | TENNANT T350 | 10936904 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | SCHEDULED 3/13/25 | |||||
| Brenda | TOWER HEALTH – ST CHRISTOPHER’S HOSP CHILDREN | 9198 | 02/25/2025 | Onsite | TENNANT T350 | T350-10936904 | NO | NO | NO | NO | |||||||||
| Brenda | TOWER HEALTH – ST CHRISTOPHER’S HOSP CHILDREN | 9198 | 02/25/2025 | Onsite | ADVANCE – SC 1500 – XR20R | N/A (1 BLADE FOR EACH OF 3 ADVANCE XR20R UNITS) | NO | NO | NO | NO | |||||||||
| Brenda | MENNO HAVEN -BVHCC | 13874 | 03/19/2025 | MDT | KARCHER CHARIOT VAC | 10080690000181 | NO | NO | NO | NO | 3/2/0/25: Delivered to MDT end of day 3/19/25. –SLC | ||||||||
| Brenda | PALE, INC. d/b/a CLASSIC | 6975 | 03/04/2025 | 03/20/2025 | MDT | CLARKE VANTAGE 14 | 3510123801323 | YES | NO | NO | NO | CREATED TO PICK UP AFTER PM || 3/20/25: Delivered to Shop Yesterday End of Day. –SLC | |||||||
| Brenda | PALE, INC. d/b/a CLASSIC | 6975 | 03/13/2025 | Onsite | TENNANT T1B | 900863-10758998 | YES | INSTOCK | YES | NO | FOUND AT PM | ||||||||
| Brenda | TOWER HEALTH – PHOENIXVILLE HOSPITAL | 9198 | 03/12/2025 | Onsite | TENNANT T300 | 10930924 | NO | NO | NO | NO | SCHEDULED 3/26 TENTATIVE | ||||||||
| Brenda | HAMPDEN TOWNSHIP FIRE CO | 10784 | Onsite | MINUTEMAN E30ECO | 17060361 | YES | YES | YES | NO | FOUNT AT PM | |||||||||
| Brenda | TOWER HEALTH – ST CHRISTOPHER’S HOSP CHILDREN | 9198 | Onsite | Tennant V-WD-15 | 900870-10936355 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | |||||||
| Brenda | Tower Health- St Christopher’s hosp | 9198 | Onsite | Advance SC1500X 20R | 35101425057505 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | |||||||
| Brenda | MENNO HAVEN RETIREMENT COMM. | 13874 | 01/16/2025 | 02/06/2025 | MDT | Karcher BRC 30/15 | 5144 | YES | YES | 03/03/2025 | YES | YES | Created to Pick up Machine; Pending p/u- 1/22/25; 1/22/25 DRIVER ATTEMPTED TO P/U BUT CUSTOMER NEEDED IT FOR EMERGENCY. 2ND ATTEMPT WILL BE MADE NEXT DELIVERY DATE OF 1/29/25 ~AGF; 2/7/25: MACHINE HERE IN MDT AS OF 02/6/25 –SLC. 3/4/25- SHOP OUT – SUBMIT FOR WARRANTY. JLD | ||||||
| Brenda | TOWER HEALTH | 9198 | 03/06/2025 | Onsite | TENNANT T300 | T300-10771526 | YES | INSTOCK | NO | YES | SCHEDULED 3/13/25 3/18/25- REPAIRED NEED A PO# TO BILL OUT | ||||||||
| Chad | DUBOIS AREA SCHOOL DISTRICT | 15524 | 01/31/2025 | Onsite | CLARKE FOCUS II | N/A | NO | YES | 02/26/2025 | NO | NO | WARRANTY | |||||||
| Chad | Dubois Area SD – 500 Liberty Blvd | 15524 | 02/28/2025 | Onsite | Clarke Focus II | 7510243500089 | YES | 03/14/2025 | 9 | Follow Up | YES | 03/28/2025 | NO | NO | 3/14/25: SENT FOLLOW UP E/M TO STEVE. –SLC | ||||
| Chad | Dubois Area SD- CG Johnson Ele | 15524 | 02/28/2025 | Onsite | Clarke Focus II | 7510242800073 | YES | 03/14/2025 | 9 | Follow Up | YES | NO | NO | 3/14/25: SENT FOLLOW UP E/M TO STEVE. –SLC | |||||
| Chad | Dubois Area SD- High School | 15524 | Onsite | Clarke Focus II | 7510243900028 | YES | NO | NO | NO | 3/21/25: FLIPPED ON 03/12/25 – BUT CUSTOMER WANTS TO INSTALL THEMSELVES. THIS IS NO LONGER A REPAIR IT’S A PART ONLY ORDER. PLEASE MOVE TO CLOSED TAB –SLC | |||||||||
| Chad | DUBOIS AREA SCHOOL DISTRICT | 15524 | 01/31/2025 | 02/07/2025 | Onsite | CLARKE FOCUS II | 7510243500089 | YES | YES | 02/26/2025 | NO | YES | WARRANTY | ||||||
| Dave | LANCASTER CO CONV CENT | 11540 | 01/23/2025 | 02/12/2025 | MDT | WINDSOR RADIUS 300 | YES | YES | 04/01/2025 | NO | NO | 3/4/25 APPROVED | |||||||
| Gorkem | Pizza Grill – Camp HIll | 9343 | 02/28/2025 | Onsite | SANITAIRE SC5500B | 2135700244FJA | YES | YES | 03/14/2025 | YES | NO | FOUND AT PM | |||||||
| Gorkem | Pizza Grill – Camp HIll | 9343 | 02/28/2025 | Onsite | SANITAIRE SC5500B | 2221900169FJA | YES | YES | 03/14/2025 | YES | NO | FOUND AT PM | |||||||
| Gorkem | Pizza Grill – Camp HIll | 9343 | 02/28/2025 | Onsite | IMOP LITE | 200428 | YES | YES | 03/14/2025 | YES | NO | FOUND AT PM | |||||||
| Kat | Hatboro- Horsham SD- High school | 17620 | Onsite | Kacher 2 Compass 2 | 100655 | YES | YES | 03/19/2025 | YES | NO | |||||||||
| Kat | Hatboro- Horsham SD- Crooked Billet | 17620 | Onsite | Karcher SC C26 | 10061510001371 | YES | YES | 03/19/2025 | YES | NO | |||||||||
| Kat | Hatboro- Horsham SD- Crooked Billet | 17620 | Onsite | Karcher Chariot 2 | 10020330000175 | YES | YES | 03/19/2025 | YES | NO | |||||||||
| Kat | Hatboro- Horsham SD- Simmons | 17620 | Onsite | Advance SC1500 X20R | 4000318556 | YES | YES | 03/19/2025 | NO | NO | |||||||||
| Kat | Hatboro- Horsham SD-Simmons | 17620 | Onsite | Advance SC500 X20R | 3510192000795 | YES | YES | 03/19/2025 | NO | NO | |||||||||
| Kat | Hatboro- Horsham SD- High school | 17620 | Onsite | Advance SC1500 REV | 3510132707760 | YES | YES | 03/24/2025 | NO | NO | |||||||||
| Kat | HATBORO-HORSHAM HIGH | 17620 | MDT | YES | 03/24/2025 | NO | NO | ||||||||||||
| Kat | Hatboro- Horsham SD- High school | 17620 | Onsite | Tennant V-WD-15 | 900746-10900009 | YES | INSTOCK | YES | NO | ||||||||||
| Kat | Hatboro- Horsham SD- High school | 17620 | Onsite | Tenannt W-WD-16P | 900747-10818098 | YES | INSTOCK | YES | NO | ||||||||||
| Kat | Hatboro- Horsham SD- High school | 17620 | Onsite | Advance SC1500 X20R | 4000248008 | YES | NO | NO | NO | ||||||||||
| Kat | Hatboro- Horsham SD- Crooked Billet | 17620 | Onsite | Kacher Chariot Iscrub 20 | 10061250004055 | YES | YES | YES | NO | ||||||||||
| Kurt | Dickson College Billing – Kline Center | 4329 | 03/05/2025 | Onsite | Tennant T7 | T7-10819309 | YES | 03/17/2025 | 6 | Current | YES | 03/26/2025 | YES | NO | 3/18/25: Per Internal Notes, Jackee e/m Chris about this on 3/17/25. –SLC | ||||
| Larry | PA COLLEGE | 14470 | 03/07/2025 | 03/07/2025 | Onsite | TORNADO 99786 | 2018001122 | YES | YES | 03/24/2025 | NO | NO | FOUND AT REPAIR | ||||||
| Larry | PA COLLEGE | 14470 | 03/06/2025 | Onsite | TORNADO FKS24 | N/A | NO | YES | YES | YES | issue was related to switch ajustment flipped to an order | ||||||||
| Marc | Crayola LLC – Planet Engineering | 6130 | Onsite | Karcher B260 | 10047 | YES | YES | 04/07/2025 | NO | NO | |||||||||
| Marc | CRAYOLA | 6130 | 03/04/2025 | 03/04/2025 | Onsite | KARCHER B260 | 10047 | YES | 03/04/2025 | 19 | Current | NO | NO | NO | FOUND AT PM | ||||
| Marc | Ollies- #037 Wilkes-Barre | 1623 | 03/17/2025 | Onsite | Castex WB20 | 900279-10888611 | YES | NO | NO | NO | |||||||||
| Marc | Ollies-#441 Lawrence | 1623 | Onsite | Tennant T300 | T300-11010474 | YES | YES | YES | NO | ||||||||||
| Marty | Saint James School | 7862 | 01/16/2025 | 02/03/2025 | MDT | Tennant | IMop Battery Only | YES | YES | 03/06/2025 | YES | NO | Pending p/u- 1/24/25; RECEIVED, QUOTE BEING BUILD. WARRANTY; 2/21/25 EM JACKEE FOR STATUS UPDATE ~AGF | ||||||
| Marty | Delone Catholic Sch Dist | 5225 | Onsite | Tennant BR1600 | 900734-11063744 | YES | YES | 03/06/2025 | YES | NO | 2/21/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC; 3/12/25 BEING SCHEDULED FOR REPAIR ~AGF | ||||||||
| Marty | Delone Catholic Sch Dist | 5225 | Onsite | Clarke Focus II Boost | 3000048181 | YES | YES | 03/24/2025 | YES | NO | 2/21/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC; 3/10/25 CLA 9099133000 IS NOW OBSOLETE FROM VENDOR. NEW ITEM CLA 9096883000 WILL BE ORDERED THIS MORNING. I WILL ALSO BE REACHING OUT TO CUSTOMER TO INFORM THEM OF THE ISSUE-EMG | ||||||||
| Marty | Rosedale Baptist Church | 12642 | Onsite | Tennant T260 | T260-30172057 | YES | YES | 03/25/2025 | NO | NO | |||||||||
| Marty | SPRINGWELL | 7825 | 01/30/2025 | MDT | WINSOR SENSOR S2 12 | Z70263375 | YES | YES | 04/02/2025 | NO | NO | 1/30/25: CUSTOMER GAVE TO DRIVER TODAY ASKED TO DELVER TO SHOP; NEED MORE INFO. –SLC || 2/26/25: SPOKE TO KIM TODAY; SOMETHING CAME UP & SHE SAID WILL CALL ME BACK ABOUT QUOTE.–SLC || 3/7/25: E/M KIM AGAIN. –SLC || 3/18/25: Kim approved this repair for WIndsor over phone. –SLC | |||||||
| Marty | Jarrettsville Vol. Fire Dept | 7235 | Onsite | TomCat Pro 26″ | 115845 | YES | 03/21/2025 | 2 | Current | NO | NO | NO | 3/12/25: Multiple E/Ms sent in past; left VM for John this morning. –SLC | ||||||
| Marty | YORK HOUSING AUTHORITY | 927 | 02/24/2025 | 03/18/2025 | MDT | NOBLES WALK-BEHIND EXTRACTOR EX E5 | 900420-30049614 | NO | NO | NO | NO | 2/24/25-SCHEDULED FOR P/U BY SANDY ~AGF; 3/12/25 FOLLOWING UP ON THE P/U OF THIS UNIT WITH DISTRIBUTION ~AGF || 3/18/25: DELIVERED TO MDT SHOP. –SLC | |||||||
| Marty | Mr. T’s Janitorial sv. | 7905 | MDT | Clarke Focus II Boost | N4000076247 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | 3/10/25: E/M FOLLOW UP REQEUST TO DOUG. –SLC || 3/18/25: SPOKE WITH DOUG; HE WANTS TO ASK HIS REP MARTY SOME QUESTIONS BEFORE MAKING A DECISION. –SLC | ||||||
| Marty | CAESARS – HORSESHOE CASINO | 15724 | 03/13/2025 | MDT | WALK-BEHIND CLARKE | N/A | NO | NO | NO | NO | 3/13/25: PICKED UP BY AMERICHEM DRIVER TODAY. –SLC | ||||||||
| Marty | CAESARS – HORSESHOE CASINO | 15724 | 03/13/2025 | MDT | ADVANCE WALK-BEHIND EXTRACTOR AQUAPLUS | N/A | NO | NO | NO | NO | 3/13/25: PICKED UP BY AMERICHEM DRIVER TODAY. –SLC | ||||||||
| Marty | CAESARS – HORSESHOE CASINO | 15724 | 03/13/2025 | MDT | ADVANCE WALK-BEHIND EXTRACTOR ADPHIBIAN | N/A | NO | NO | NO | NO | |||||||||
| Marty | SPRINGWELL | 7825 | 01/30/2025 | MDT | WINSOR S12 | f3800259090 | YES | NO | NO | YES | 1/30/25: CUSTOMER GAVE TO DRIVER TODAY ASKED TO DELVER TO SHOP; NEED MORE INFO. –SLC || 2/26/25: SPOKE TO KIM TODAY; SOMETHING CAME UP & SHE SAID WILL CALL ME BACK ABOUT QUOTE.–SLC || 3/7/25: E/M KIM AGAIN. –SLC || 3/18/25: Kim declined this over phone – does NOT want it scrapped – said to charge for pick up plus diag and return it to her. –SLC; SHOP OUT E, DELIVERY 3/25/25 | ||||||||
| Matthew | ARAMARK PHOEBE BERKS | 16938 | 02/10/2025 | Onsite | WINDSOR CHARIOT | N/A | YES | NO | NO | NO | ONSITE SCHEDULED 2/28/25 – 03/03/25 parts are obsolete with no replacement, bill for site and time unless they purchase new unit and send old unit in for scrap – ajf; CUSTOMER WAS EMAILED ALONG WITH REP ~AGF || 3/10/25: Matt Fields has been calling and emailing customer and plans to visit customer next week since not heard back yet. –SLC; 3/21/25 EM MATT FOR DIRECTION ON THIS ORDER ~AGF | ||||||||
| Matthew | Village Knoll Apartments | 1257 | 01/10/2025 | 01/10/2025 | MDT | Norshel | Salt Spreader | NO | NO | NO | NO | Created to pick up item ; 1/10/25- VENDOR SAID THEY WILL SEND THE REPLACMENT PARTS SINCE ITEM WAS SOLD IN 1/25/2024 SALES ORDER 264049. JLD ; When is this being picked up ? – AAS; Unit is in shop, Quote being build and email to vendor for replacement parts being sent. 1/24/25 ~agf; 2/11/25 EM JACKEE FOR STATUS OF PARTS PER HER NOTE~AGF; 2/12/25 Waiting to hear back from the vendor to see what they can do for us. And also waiting to hear from the customer as this was a backup salt spreader ~agf; 2/21/25 still waiting on the vendor for parts. Pictures were sent to them and they are checking if they have spare parts for this repair as they don’t manufacture this unit anymore ~agf; 3/12/25 EM JACKEE FOR UPDATE OR IF WE ARE SENDING BACK TO CUSTOMER PER JACKEE: I am waiting to hear back from Shamus about what parts they are sending us once they go through all their scrap parts. ~AGF | |||||||
| Matthew | MG Appearance | 14246 | 01/10/2025 | 01/10/2025 | Onsite | Tennant T5E | T5E-10799652 | YES | 03/21/2025 | 2 | Current | NO | NO | NO | 2/21/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC || 3/3/25: Barry was on vacation, just got back. He will reveiw these on 3/10/25 when Adam is visiting again. –SLC || 3/11/25: Barry said Adam was three yesterday and he has not had a chance to consider the suggestions again – he will get back to us later. –SLC | ||||
| Matthew | MG Appearance | 14246 | 01/10/2025 | 01/10/2025 | Onsite | Tennant T5E | T5E-10773500 | YES | 03/21/2025 | 2 | Current | NO | NO | NO | 2/21/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC || 3/3/25: Barry was on vacation, just got back. He will reveiw these on 3/10/25 when Adam is visiting again. –SLC || 3/11/25: Barry said Adam was three yesterday and he has not had a chance to consider the suggestions again – he will get back to us later. –SLC | ||||
| Matthew | POWER X3 PROP MAINTENANCE SER | 12918 | 02/27/2025 | 03/04/2025 | MDT | PROTEAM BACKPACK VAC 1074600 | 107460023075R092141 | YES | INSTOCK | YES | YES | PICK UP & DELIVERED TO MDT 3/4/25. –SLC || 3/7/25: PUT IN JACKEE’S BIN TO SEND QUOTE TO CUSTOMER — SLC || 3/21/25: SHOPPED OUT FOR DELIVERY ON 3/24/25–SLC | |||||||
| Matthew | ARAMARK – EAST PENNSBORO MIDDLE SCHOOL | 10066 | 03/23/2025 | Onsite | KAIVAC NO TOUCH 1250 | N/A | NO | NO | NO | NO | |||||||||
| Matthew | ARAMARK – EAST PENNSBORO MIDDLE SCHOOL | 10066 | 03/23/2025 | 03/20/2025 | MDT | DOODLE SCRUB EBG-9 | 5R17193 | NO | NO | NO | NO | 3/14/25: CHANGED TO PICK UP PER ANDREW; CUSTOMER REPILED WANTS TO DROP OFF & PICK UP MACHINECHANGED TO THAT.. –SLC || 3/20/25: CUSTOMER DROPPED OFF HERE TODAY. –SLC | |||||||
| Matthew | MG Appearance – Honda | 14246 | Onsite | Tennant T300E | T300E-10784407 | YES | 03/21/2025 | 2 | Current | NO | NO | NO | |||||||
| Matthew | MG Appearance – Honda | 14246 | Onsite | Tennant T5E | T5E- 10806642 | YES | 03/21/2025 | 2 | Current | NO | NO | NO | |||||||
| Matthew | SUSQUEHANNA – SARA LINDEMUTH ELEMENTARY | 745 | 03/13/2025 | 03/20/2025 | MDT | CLEANMAX CMNR-QD UPRIGHT VAC | 319001257 | NO | NO | NO | NO | 3/17/25: CUSTOMER OK’D CHANGE TO PU FRIDAY. –SLC || 3/21/25: ARRIVED AT SHOP YESTERDAY. CUSTOMER SENT ONLY 2 TENNANTS, PLUS THIS CLEANMAX AND A SANITAIRE – MATT FEILDS RESOLVED. –SLC | |||||||
| Matthew | SUSQUEHANNA – SARA LINDEMUTH ELEMENTARY | 745 | 03/13/2025 | 03/20/2025 | MDT | TENNANT UPRIGHT VAC V-SMU-14 (1 OF 2) | 23C0798310 | NO | NO | NO | NO | 3/17/25: CUSTOMER OK’D CHANGE TO PU FRIDAY. –SLC || 3/21/25: ARRIVED AT SHOP YESTERDAY. –SLC | |||||||
| Matthew | SUSQUEHANNA – SARA LINDEMUTH ELEMENTARY | 745 | 03/13/2025 | 03/20/2025 | MDT | TENNANT UPRIGHT VAC V-SMU-14 (2 OF 2) | 16D0753690 | NO | NO | NO | NO | 3/17/25: CUSTOMER OK’D CHANGE TO PU FRIDAY. –SLC || 3/21/25: ARRIVED AT SHOP YESTERDAY. –SLC | |||||||
| Mike | Phoenix Contact | Onsite | Tennant T7AMR | T7AMR-10933302 | YES | YES | 03/14/2025 | YES | NO | ||||||||||
| Mike | BEAVER CTY ASSOC FOR THE BLIND | 16383 | 02/24/2025 | 02/24/2025 | MDT | TORNADO WALK-BEHIND SWEEPER | 2013004094 | YES | YES | 03/26/2025 | YES | NO | |||||||
| Mike | PA DEPT MILITARY & VET. AFFAIR | 11708 | 02/20/2025 | 02/24/2025 | Onsite | TOMCAT 255 UHS27″ | 58231 | YES | NO | 03/26/2025 | NO | NO | 3/7/25: E/M MARK FOLLOW UP. –SLC; APPROVED 3/7/25 ~AGF | ||||||
| Mike | PA DEPT MILITARY & VET. AFFAIR | 11708 | 02/19/2025 | Onsite | 03/21/2025 | 2 | Current | NO | NO | NO | 3/13/25: Left VM for Mark follow up on past email. –SLC | ||||||||
| Mike | BEAVER CTY ASSOC FOR THE BLIND | 16383 | 02/24/2025 | 02/24/2025 | MDT | CFR – CASCADE WALK BEHIND EXTRACTOR | N/A | NO | NO | NO | NO | 3/12/25-IN SHOP DIAGNOSIS BIN | |||||||
| Paul | valley view | 14697 | 03/13/2025 | 03/13/2025 | WMP | proteam xp 1500 | 2230 kc 00006 | YES | 03/18/2025 | 5 | Current | YES | 04/02/2025 | NO | NO | ||||
| Scott | Bishop McDevitt | 116 | 02/05/2025 | 02/07/2025 | Onsite | Tomcat Pro V2.1 | 8724 | YES | YES | 02/25/2025 | YES | NO | WARRANTY CLAIM SUBMITTED 2/24/25 | ||||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 02/17/2025 | Onsite | KARCHER CHARIOT ISCRUB 20 | 10061330002417 | YES | YES | 03/18/2025 | YES | NO | FOUND AT PM | |||||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 02/07/2025 | Onsite | KARCHER CHARIOT II ISCRUB 20 | 10061330003288 | YES | YES | 03/18/2025 | YES | NO | FOUND AT PM | |||||||
| Scott | THE LEBANON VALLEY HOME | 9189 | 02/27/2025 | Onsite | ADVANCE ADPHIAN | 7510245000047 | YES | YES | 03/21/2025 | NO | NO | WARRANTY; SCHEDULED 3/5/25; QUOTE SENT; FLIPPED 3/11/25 | |||||||
| Scott | OUR MOTHER OF PH | 16171 | Onsite | ADVANCE SC1500 | 3510132103191 | YES | YES | 03/24/2025 | YES | NO | FOUND AT PM; APPROVED 3/11/25 | ||||||||
| Scott | Spooky Nook | 13087 | Onsite | Cenobot SP50 | SP50-01112 | YES | 03/14/2025 | 9 | Follow Up | NO | NO | NO | |||||||
| Scott | Mountainview- Hollywood Casino | 1076 | Onsite | Kacher Chariot 3 | 10081490000045 | YES | YES | 02/24/2025 | YES | YES | 2/19/25: CUSTOMER AUTHORIZED REPAIR VIA E/M. –SLC || SHOP OUT E – DELIVERY SCHED 3/6/25; WARRANTY | ||||||||
| Tatum | R&D CLEANING SERVICE LLC | 9996 | MDT | YES | YES | 03/19/2015 | NO | NO | |||||||||||
| Tatum | R&D CLEANING SERVICE LLC | 9996 | 02/20/2025 | 03/03/2025 | MDT | PROTEAM SUPERCOACH 6 | 1073120 | YES | YES | 03/19/2025 | NO | NO | 3/4/25 APPROVED | ||||||
| Tatum | Detailed Service- | 6253 | 02/06/2025 | 02/07/2025 | MDT | Nobles | SS300 | YES | YES | 03/25/2025 | NO | NO | 2/26/25: BRYAN HAS BEEN E/M A COUPLE TIMES (INCLUDING PHOTOS); LEFT VM TODAY. –SLC || 3/7/25: LEFT VM AGAIN FOR BRYAN AND AMY. –SLC || 2/10/25: APPROVED BY BRYAN OVER PHONE & HE SAID TO ADD EQUIPMENT TRANSPORT FEE; HE WANTS IT DELIVERED BACK VIA OUR TRUCK ONCE COMPLETED. -SLC | ||||||
| Tatum | STONERIDGE RETIREMENT LIVING-FOOD SERVICE | 3388 | 12/12/2024 | 02/28/2025 | Onsite | TOMCAT MICRO MAG 17″ | 61106 | YES | YES | YES | NO | SERVICE TECH RECOMMENDS UNIT BE BROUGHT BACK TO SHOP FOR REPAIR; 1/24/25 2nd Follow up sent ~AGF; 3rd and final request sent, will close out if no reply ~agf; 2/13/24 APPROVED ~AGF; ALL PARTS RECEIVED2/20/25, IN SCHEDULING ~AGF; REPAIR SCHEDULED 3/5/25 ~AGF | |||||||
| Tatum | Penske Truck Leasing – Carlisle | 16231 | 02/24/2025 | 02/24/2025 | Onsite | Tennant T500E | T500E-11089359 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | 3/7/25: SENT FOLLOW UP E/M. –SLC || 3/18/25: Spoke to Chat & per him, fwd e/m again to he & Brian. –SLC | ||||
| Team | AMERICHEM INT/FRESH LOOK | 3 | Onsite | TENNANT T7 | T7-10912951 | YES | YES | 03/11/2025 | NO | NO | FOUND AT INITIAL SERVICE REQUEST; SCHEDULED FOR REPAIR 3/17/25 | ||||||||
| Team | WENGER’S GROCERY | 16984 | 02/20/2025 | 02/24/2025 | Onsite | Tomcat GTX Rider 34-D | 71887 | YES | YES | 03/13/2025 | NO | NO | APPROVED 2/27/25; 3/18/25, PARTS TRANSFERRED EM RAY FOR STATUS ON REPAIR ~AGF | ||||||
| Team | AMERICHEM INT/FRESH LOOK | 3 | Onsite | TENNANT T7 | T7-10912950 | YES | YES | 03/14/2025 | YES | NO | |||||||||
| Team | AMERICHEM | 3 | MDT | TENNANT S6 | 1251268-01117 | YES | YES | 03/14/2025 | YES | NO | FOUND AT PM | ||||||||
| Team | ENBRIDGE | 11394 | 12/10/2024 | MDT | Karcher B60W BP | 3510142300313 | YES | YES | 03/18/2025 | YES | YES | Quote only created to get scheduled; PENDING DIAGNOSIS 12/30/24 ~AGF; All parts show here as of 1/10/2025 – when will this be repaired? – AAS 1/23/25; Unit needs a computer update, Adam will complete this repair on 1/27/25 ~agf; PART ARRIVED 2/11/25 AND ADAM SCHEDULED TO REPAIR 2/14/25 ~AGF; 2/21/25 NEEDED ADDITIONAL PARTS FOR THE REPAIR. EXTENDED REPAIR TIME ~AGF 2/26/25 IN SHOP SCHEDULED FOR REPAIR, ALL PARTS ARRIVED ~AGF 02/05/25 Karcher tech said we needed a new diag tool from them to update the firmware. Adam tried to update when it came but it would work. Call tech support several times for a week but didn’t get a call back. – ajf 02/27/25 call Karcher tech and learned that the module we already had was the right one. Tech support asked me to have Adam call to talk to a different tech. – ajf 02/28/25 Adam learned that the problem is not the module but that these control boards stop working if they set without power for an extended time. Unit needs a new control board. 02/28/25, 03/03/25 Found that the control board can no longer take a charge from sitting too long and needs to be replaced. Sent email to cust for additional approval – ajf 03/05/25 customer provided approval to order the control board – ajf || 3/19/25: PROVIDED TO BE RETURNED TO CUSTOMER. –SLC; SHOP OUT B, DELIVERY 3/21/25 | |||||||
| Team | AMERICHEM | 3 | 02/12/2025 | MDT | TENNANT 1610 BURNISHER | 1610-108003372 | YES | YES | 03/20/2025 | YES | NO | ||||||||
| Team | AMERICHEM | 3 | MDT | TENNANT BURNISHER | 1610-10803372 | YES | YES | 03/20/2025 | NO | NO | |||||||||
| Team | AMERICHEM | 3 | 03/12/2025 | Onsite | TENNANT B10 | 11050978 | YES | YES | 03/25/2025 | YES | NO | DERRY TWP RENTAL | |||||||
| Team | FreshLook – Rental | 3 | Onsite | Tennant T6100 | 6100-8350 | YES | YES | YES | NO | 3/3/25-EM ERIC, 1 PART STILL ON B/O BUT PO IS COMPLETE ~AGF; 3/4/25 PER ERIC: 1 PART CAME IN FAULTY, WAITING FOR REPLACEMENT PART ~AGF | |||||||||
| Team | ABREU CLEANING | 14854 | 03/10/2025 | 03/10/2025 | MDT | PART ONLY – NEPTUNE 1200 EXTRACOR FOR REFRENCE | N/A | NO | NO | NO | NO | 3/10/25: NEED PART ONLY. SINCE NO SERIAL # VISIBLE ANYWHERE ON MACHINE, HE LEFT MACHINE & PART AS REFERENCE. HAS JOB FRIDAY AND ASKED TO PLEASE CONTACT HIM TUESDAY IF IT LOOKS LIKE WE CAN GET PART BY FRIDAY OR NOT. –SLC | |||||||
| Team | AMERICHEM | 3 | 03/12/2025 | MDT | LINDHAUS UPRIGHT VAC LB3 L-ION | 10223 | NO | NO | NO | NO | |||||||||
| Team | AMERICHEM | 3 | 03/12/2025 | MDT | PROTEAM UPRIGHT VAC FREE FLEX | 107499019087R0070 | NO | NO | NO | NO | |||||||||
| Team | AMERICHEM | 3 | 03/17/2025 | MDT | WALK-BEHIND T300E RENTAL | T300-10946025 | NO | NO | NO | NO | |||||||||
| Team | Americhem – Rental Machine | 3 | MDT | Tennant IMop Lite | 201474 | YES | NO | NO | NO | ||||||||||
| Team | Alexander auction barn | 15007 | 03/14/2025 | Onsite | advance SC1500X | 3510133502864 | NO | NO | NO | sch 03/19/25 | |||||||||
| Team | AMERICHEM DEMO | 3 | 03/18/2024 | 03/17/2025 | MDT | IMOP XXL | 640031 | NO | NO | NO | NO | ||||||||
| Team | SOLAR INNOVATIONS | 17680 | Onsite | Tomcat XR 40 | 122670 | YES | YES | YES | YES | TENTATIVE SCHEDULE FOR TECH PENDING 1/13/25 AGF; ** Warranty Claim ** , All parts came in on 1/08/2025; 2/11/25 JACKEE SUBMITTED CLAIM ~AGF | |||||||||
| Tom Graham | Mount St. Mary’s | 8512 | Onsite | Tennant T5 | T5-10422854 | YES | YES | 03/06/2025 | YES | NO | 2nd RQST SENT ~AGF 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 2/21/25: CUSTOMER APPROVED VIA E/M. –SLC; SCHEDULED 3/21/25 AGF | ||||||||
| Tom Graham | Mount St. Mary’s | 8512 | Onsite | Viper | Fang 15 | YES | YES | 03/07/2025 | YES | NO | 2nd RQST SENT ~AGF 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 2/21/25: CUSTOMER APPROVED VIA E/M. –SLC; 3/3/25-ALL PARTS ARRIVED; SCHEDULED 3/21/25 AGF | ||||||||
| Tom Graham | HEMPFIELD SCHOOL DISTRICT | 7811 | 02/18/2025 | Onsite | NILFISK SC1500REVE STAND-ON SCRUBBER | N/A | NO | YES | 03/13/2025 | YES | NO | APPROVED 2/28/25 | |||||||
| Tom Graham | HEMPFIELD SCHOOL DISTRICT | 7811 | Onsite | ADVANCE SC1500 X20R | 4000263706 | YES | YES | 03/13/2025 | NO | NO | |||||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | NOBLES STRIVE | 90050-10364419 | YES | YES | 03/25/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | TENNANT ASC 15 | 900735-10918211 | YES | YES | 03/25/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | TEN/NOBLES FM 20SS | 900733-10807470 | YES | YES | 03/25/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | TENNANT BR2000 | 900734-10911377 | YES | YES | 03/25/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | Susquenita sd- Middle school | 11185 | Onsite | Tennant FM20SS | 900733-10807470 | YES | YES | 03/25/2025 | YES | NO | 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | ||||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | TENNANT T350 | T350-11072106 | YES | YES | 03/26/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | MDT | TOMCAT SPORT 24E | 106731 | YES | YES | 03/28/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || 3/20/25: CHANGED TO MDT; BEING SCHEDULED FOR PICKUP. –SLC | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | TOMCAT 20-D | 71341 | YES | YES | 03/28/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 03/20/2025 | MDT | TOMCAT MINIMAG 28-E | 77559 | YES | YES | 03/28/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || 3/20/25: > YESTERDAY DRIVER BROUGHT THIS BACK; CHANGING TO MDT & PICK UP. –SLC | |||||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | TOMCAT 26-D CRZ | 103976 | YES | YES | 03/28/2025 | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||
| Tom Graham | SUSQUENITA SD- high school | 11185 | MDT | Tomcat Carbon XL 28E | YES | YES | 03/28/2025 | YES | NO | 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || 3/14/25: PER TOM GRAHAM WAIT UNTIL PARTS ARE IN, THEN SCHEDULE PICK UP. –SLC | |||||||||
| Tom Graham | Susquenita sd- Middle school | 11185 | MDT | Square Scrub | 20PO5353 | YES | YES | 03/28/2025 | YES | NO | 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || 3/14/25: PER TOM GRAHAM, CAN BE PICKED UP NOW CONTACT MICHELLE LENTZ – LEFT HER A VM. PU IS R041690. –SLC || > 3/20/25: WRONG MACHINE PICKED UP YESTERDAY AFTERNOON – A NEW PICK UP SCHEDULED R041774. –SLC | ||||||||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 01/28/2025 | 01/28/2025 | Onsite | TENNANT UPRIGHT VAC V-LWU-13 | 12B0002875 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | 1/29/25-Andrew emailed Tom that this machine has not been serviced before as customer inidcated we had serviced it today. Also notifed Tom that the unit has an issue with the motor. Tom is notifying the customer that it is not worth investing to repair this unit. He will get back to us when he gets a response. ~agf; 2/10/25 Jackee e/m Tom for a follow up ~agf || 3/7/25: E/M TOM GRAHAM AGAIN FOR UPDATES. –SLC || 3/18/25: E/M Tom again for follow up. –SLC | ||||
| Tom Graham | SUSQUENITA SD | 11185 | 02/03/2025 | Onsite | KAIVAC KV2150 | 2150-3550 | YES | INSTOCK | YES | NO | FOUND AT PM || 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | ||||||||
| Tom Graham | Susquenita SD- Elem | 11185 | Onsite | Nobles | 900050-10359605 | YES | YES | YES | NO | 2/26/25: E/M TOM GRAHAM ABOUT SUSQUENITA CONTACT AND GETTING APPROVAL.- -SLC || 3/5/25: SPOKE WITH TOM GRAHAM; HE IS WORKING WITH CUSTOMER ON & PICKED UP PRINT OUTS OF QUOTES. –SLC || | |||||||||
| Tom Graham | South Middleton Sch Dist. – Rice Elem | 7809 | 02/24/2025 | 02/24/2025 | Onsite | Tomcat PCarbon XL 28-E | 91353 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | 3/7/25: E/M FOLLOW UP TO CUSTOMER. –SLC || 3/18/25: SECOND FOLLOWUP E/M TO CUSTOMER. –SLC | ||||
| Tom Graham | PA Farm Show | 8735 | 03/05/2025 | 03/12/2025 | Onsite | Karcher Chariot 3 | 10061530000133 | YES | YES | 04/02/2025 | NO | NO | |||||||
| Tom Graham | Thermofisher Scientific | 1913 | Onsite | karcher B260 w bp | 10474 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | |||||||
| Tom Graham | Thermofisher Scientific | 1913 | Onsite | Karcher B60 w BP | 10452 | YES | 03/18/2025 | 5 | Current | NO | NO | NO | |||||||
| Tom Graham | MASONIC VILLAGE | 9605 | 03/14/2025 | 03/17/2025 | MDT | WINDSOR SENSOR SX12 | 59417377 | NO | NO | NO | NO | 3/17/25: Lexi dropped machine off today. –SLC | |||||||
| Tom Graham | MESSIAH UNIV. – GRANTHAM CAMPUS (CREC) | 1066 | 03/18/2058 | MDT | TOMCAT EDGE 20″ ORBITAL STRIPPER | 96505 | NO | NO | NO | NO | 3/20/25: Recieved PO from Messiah; can now schedule pick up. (Will approve / decline later) -SLC | ||||||||
| Tom Graham | SOUTH MIDDLETON SCH. DIST. | 7809 | Onsite | Kaivac 1750 | YES | 03/19/2025 | 4 | Current | |||||||||||
| Tom Green | PLANET FITNESS | 7988 | 03/04/2025 | 03/04/2025 | Onsite | TENANT T290 | 1255467-00104 | YES | YES | 03/17/2025 | NO | NO | FOUND AT PM, REPAIR FOR NEXT PM 6/00/25 | ||||||
| Tom Green | PLANET FITNESS | 7988 | YES | 03/17/2025 | YES | NO | |||||||||||||
| Tom Green | Planet Fitness – Trevose | 7988 | Onsite | Tennant T300 | T300-10964129 | YES | YES | 03/20/2025 | YES | NO | |||||||||
| Tom Green | PLANET FITNESS | 7988 | Onsite | TENNANT T300 | 10964129 | YES | YES | 03/20/2025 | NO | NO | FOUND AT PM | ||||||||
| Tom Green | PLANET FITNESS – TALLMADGE | 7988 | 02/27/2025 | Onsite | TENNANT WALK-BEHIND SCRUBBER T300 | NA/ | NO | NO | NO | NO | 2/28/25 -Sending Tennant Service | ||||||||
| Tom Green | PLANET FITNESS – SPRINGFIELD PA | 7988 | 03/03/2025 | Onsite | WALK-BEHIND SCRUBBER TENNANT T300 | T300-10957267 | NO | NO | NO | NO | |||||||||
| Tom Green | ST JOAN OF ARC SCHOOL & CHURCH | 1417 | 03/05/2025 | MDT | KOBLENZ FLOOR SCRUBBER SP2815 (SQUARE) | 14-05-0003 | NO | NO | NO | NO | ARRIVED 3/10 | ||||||||
| Tom Green | ST JOAN OF ARC SCHOOL & CHURCH | 1417 | 03/05/2025 | MDT | KOBLENZ FLOOR SCRUBBER SP2815 (SQUARE) | 14-05-0002 | NO | NO | NO | NO | ARRIVED 3/10 | ||||||||
| Tom Green | PLANET FITNESS | 7988 | 03/12/2025 | Onsite | TENNANT T300 | T300-11042062 | NO | NO | NO | NO | SERVICE PROVIDED BY TENNANT | ||||||||
| Tom Green | PLANET FITNESS – ARAMINGO | 7988 | 03/12/2025 | Onsite | NO | NO | NO | NO | 03/21/25 – Declined service. Customer states that someone was already there on 03/13 – ajf | ||||||||||
| Tom Green | PENN STATE HARRISBURG | 608 | 03/17/2025 | Onsite | TENNANT T5 | NO | NO | NO | NO | ||||||||||
| Tom Green | PLANET FITNESS | 7988 | 03/17/2025 | Onsite | TENNANT T300 | NO | NO | NO | NO | ||||||||||
| Tom Green | Planet Fitness- Chambersburg | 7988 | Onsite | Tennant T300 | T300-11038706 | YES | YES | YES | NO | ||||||||||
| Tom Green | Planet fitness- Red Lion RD | 7988 | Onsite | Tennant T300 | T300-10968346 | YES | YES | YES | NO | ||||||||||
| Tom Green | PLANET FITNESS – ARDMORE | 7988 | 03/18/2025 | Onsite | TENNANT T300 | NO | NO | NO | NO | ||||||||||
| Tom Green | PLANET FITNESS – ARDMORE | 7988 | 03/18/2025 | Onsite | VERSAFILL | NO | NO | NO | NO | ||||||||||
| Zack | Weis Markets | 14668 | 01/21/2025 | Onsite | YES | YES | 01/29/2025 | YES | NO | John requested parts and to set up repair order – ajf; 2/17/25 WARRANTY SENT ~AGF | |||||||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 02/25/2025 | Onsite | TENNANT MSSR | 10230580 | NO | YES | 03/14/2025 | YES | NO | FLIPPED ON 3/4/24. SERVICING AT PM 3/4/25; | |||||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 03/04/2025 | 03/04/2025 | Onsite | NOBLES SSR-31140 | 10230580 | YES | YES | 03/14/2025 | NO | NO | 3/4/25 APPROVED | ||||||
| Zack | Weis- #089 Arbutus | 14668 | Onsite | Pioneer BU300 | NO | YES | 03/20/2025 | YES | NO | ||||||||||
| Zack | PROVIDENCE PLACE SR. LIVING | 13743 | 01/31/2025 | 02/13/2025 | MDT | SANITAIRE | 2317400097FXC | YES | YES | YES | YES | 2/26/25: EM FOLLOW UP FOR APPROVAL TO SHARON. EM WE HAVE BEEN USING CAME BACK NOT DELIVERABLE; LEFT A VM FOR SHARON. –SLC || 3/7/25: Still no reply from Sharon – spoke with Ashley at PP main # who said Sharon Buckley (PIne Grove Executive Housekeeper) is Gone and No Replacement Yet – they said, for now, to e/m quote to Cyntia Martin – sent email. –SLC || 3/7/25: Approved via e/m from Cynthia. -SLC || 3/21/25: SHOP OUT FOR DELIVERY ON 3/24/25. –SLC | |||||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 02/25/2025 | 03/04/2025 | MDT | FLOORWORKS 612212 | 612212-0952 | NO | NO | NO | NO | BRINGING BACK FOR SERVICE AT PM 3/4/25; 3/12/25- SPOKE WITH DAN THESE PARTS WE CAN NOT GET FROM THE HARDWARE STORE. EMAILED SHAWNE TO LET HER KNOW WE CAN NOT REPAIR THIS MACHINE AND WE WILL GET IT RETURNED THE NEXT TIME WE ARE IN THE AREA. JLD | |||||||
| Zack | GETTYSBURG FOUNDATION | 7515 | 03/03/2025 | 03/12/2025 | MDT | WINDSOR CHARIORT CSX24 | 10060270000402 | NO | NO | NO | NO | PICK UP SCHEDULED 3/17/25 ON R041481. || 3/12/25: Was Delivered to MDT. –SLC | |||||||
| Zack | GETTYSBURG FOUNDATION | 7515 | 03/03/2025 | MDT | WINDSOR CHARIORT CSX24 | 10060270000402 | YES | NO | NO | NO | CREATED FOR PICK UP TO DIAGNOSE IN SHOP FOR QR15237; P/U SCHEDULED 3/17/25 | ||||||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 03/04/2025 | 03/04/2025 | Onsite | KAIVAC 120 | 5945 | YES | INSTOCK | YES | NO | FOUND AT PM; 3/4/25 APPROVED | |||||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 03/04/2025 | 03/04/2025 | Onsite | KAIVAC 1750 | 1750 | YES | INSTOCK | YES | NO | FOUND AT PM; 3/4/25 APPROVED | |||||||
| Zack | WEIS 106 HAMLIN | 14688 | 03/10/2025 | Onsite | CENOBOT | l4 | YES | NO | NO | NO | WATER LEAK FROM HOSE? WARRANTY | ||||||||
| Zack | PROVIDENCE PLACE SR. LIVING | 13743 | MDT | Sanitaire SC5500B | 2223600906FJA | YES | 03/21/2025 | 2 | Current | NO | NO | NO | |||||||
| Zack | Gettysburg Foundation | 7515 | Onsite | Karcher Chariot Iscrub | 10081070000261 | YES | YES | NO | NO | ||||||||||
| Zack | Weis – #106 Hamlin | 14668 | 03/10/2025 | WMP | Cenobot | L4 | YES | NO | NO | YES | WATER LEAK FROM HOSE? WARRANTY | ||||||||
| Marty | GOOD BULBS – BIA WEST (BALTIMORE INT ACADEMY) | 9319 | 03/19/2025 | 03/21/2052 | MDT | WALK-BEHIND SCRUBBER TENNANT T2 | 10952383 | NO | NO | NO | NO | IN SHOP 3/21 | |||||||
| Marty | GOOD BULBS – BIA WEST (BALTIMORE INT ACADEMY) | 9319 | 03/19/2025 | 03/21/2052 | MDT | WALK-BEHIND SCRUBBER TENNANT T2 | 10952393 | NO | NO | NO | NO | IN SHOP 3/21 | |||||||
| Tom Graham | HERSHEYPARK MAINTENANCE | 1862 | 03/19/2025 | MDT | WALK-BEHIND SCRUBBER TIMBERLINE MD20D | 128676 | NO | NO | NO | NO | CONVERTED TO R041759 FOR PICK UP ON 3/21/25 | ||||||||
| Marc | Ollies- #487 | 1623 | Onsite | Tennant | T300e-11028655 | YES | YES | YES | NO | ||||||||||
| Brenda | Beverly Katzman | 116600 | 03/19/2025 | 03/19/2025 | MDT | Karcher | Battery Back pack | NO | NO | NO | YES | 3/21/25: COMPLETED; CALLED CUSTOMER. –SLC | |||||||
| Brenda | MENNO HAVEN -BVHCC | 13874 | 03/19/2025 | MDT | KARCHER EXTRACTOR – PUZZI | 200357 | NO | NO | NO | NO | |||||||||
| Tom Graham | SUSQUENITA SD | 11185 | 03/19/2025 | Onsite | Tennant T350 | 11072106 | NO | NO | NO | NO | |||||||||
| Tom Graham | SUSQUENITA SD | 11185 | 03/19/2025 | Onsite | TOMCAT 26E-CRZ | 103976 | NO | NO | NO | NO | |||||||||
| Team | AMERICHEM RENTAL | 3 | 03/20/2025 | 03/20/2025 | MDT | TENNANT WET DRY VAC RNT-TEN9008703 | 900870-10703900 | NO | NO | NO | NO | ||||||||
| Larry | PA COLLEGE | 14470 | 03/20/2025 | Onsite | NOBLES STRIVE | STRVRD-10309525 | NO | NO | NO | NO | TOM REID IS WORKING TO GET THE MACHINE CHARGED BEFORE GOING ON SERVICE CALL. HE WOULD LIKE A FULL EVAL ON MACHINE. tOM WILL CALL ME ONCE THE MACHINE IS CHARGED | ||||||||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 03/19/2025 | Onsite | WALK-BEHIND TENNANT S9 | S9006531 | NO | NO | NO | NO | |||||||||
| Ashley | MCANENY BROTHERS – PUNXSUTAWNEY SHOP N SAVE | 15807 | 03/20/2025 | Onsite | AVANCE WALK-BEHIND CMAX26 | 1778451 | NO | NO | NO | NO | |||||||||
| Larry | PENN COLLEGE OF TECHNOLOGY LEC | 14470 | 03/20/2025 | Onsite | NILFISK ADVANCE WALK-BEHIND SWEEPER | 1000026842 | NO | NO | NO | NO | QR15500 | ||||||||
| Tom Graham | DERRY TOWNSHIP SD – HIGH SCHOOL | 8422 | 03/20/2025 | MDT | CLEANMAX ZOOM UPRIGHT VAC | 32201834 | NO | NO | NO | NO | |||||||||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 03/19/2025 | Onsite | WALK-BEHIND TENNANT T300 | T300-11010245 | NO | NO | NO | NO | 03/21/25 this is a dupiclate order that was already fixed a few weeks ago – ajf | ||||||||
| Matthew | SUSQUEHANNA – SARA LINDEMUTH ELEMENTARY | 745 | 03/21/2025 | 03/20/2025 | MDT | SANITAIRE EON UPRIGHT VAC | 221900632FJA | NO | NO | NO | NO | 3/21/25: EXTRA VAC RECIEVED; ARRIVED AT SHOP YESTERDAY. MATT FIELDS SAID KELLY GIVES OK. –SLC | |||||||
| Matthew | SUSQUEHANNA – MIDDLE SCHOOL | 745 | 03/21/2025 | MDT | TENNANT UPRIGHT VAC V-SMU-14 | NO | NO | NO | NO | 3/21/25: MATT FIELDS CONFIRMED TO PICK UP. -SLC | |||||||||
| Tom Graham | DERRY TOWNSHIP SD – HIGH SCHOOL | 8422 | 03/21/2025 | MDT | TENNANT WALK-BEHIND SWEEPER T1 (#1) | 90086310896900 | NO | NO | NO | NO |
| Salesman Name | Business Name | Customer # | Cus. Req. | Machine Received | Warehouse | Machine Type | Diagnosed by Tech | Quote Sent | Since Sent | Q Status | Order # Created | Parts on Order | ETA by Vendor | Parts Received? | Completed | Delivery date if applicable |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Andy | WILLIAMSPORT MUNICIPAL | 14622 | 04/09/2024 | 04/09/2024 | Onsite | SC1500 | YES | W209915 | YES | 04/25/2024 | YES | YES | Del 6/03 | |||
| Andy | KELLANOVA | 14481 | 05/22/2024 | 05/22/2024 | Onsite | sc750 | YES | W210542 | YES | 06/07/2024 | NO | YES | Completed on 7/1 | |||
| Andy | CIOCCA TOYOTA WILLIAMSPORT | 14550 | WMP | Tornado BR13/1 | YES | W210862 | YES | 06/26/2024 | YES | Del on 7/02 | ||||||
| Andy | BIG WOODS BIBLE CHURCH | 14703 | WMP | Tornado 91438 | YES | W210863 | YES | 06/26/2024 | YES | Del on 6/26 | ||||||
| Andy | KELLANOVA | 14481 | 05/21/2024 | 05/21/2024 | Onsite | SC750 28C | YES | W210532 | YES | 06/07/2024 | NO | NO | As of 6/26 not repaired- E/M sent to Ray for an ETA. | |||
| Andy | KELLANOVA | 14481 | 05/21/2024 | 05/21/2024 | WMP | SC750 | NO | W210533 | NO | As of 6/26 machine note reviewed by tech. ; 7/23- ASKED FOR AN UPDATE ~ AAS; 7/24 invoiced out | ||||||
| Andy | KELLANOVA | 14481 | 05/21/2024 | 05/21/2024 | WMP | SC750 | NO | W210533 | NO | As of 6/26 machine note reviewed by tech. ; 7/23- ASKED FOR AN UPDATE ~ AAS; 7/24 invoiced out | ||||||
| Andy | KELLANOVA | 14481 | WMP | Advance SC5000 3510214600967 | NO | W211069 | AFTER INSTALLING CONTROL MODULE DETERMINED DRIVE MOTOR IS THE ISSUE ALSO WHEN WE FOUND OUT MACHINE WAS DOWN ANOTHER VENDOR HAD TAKEN WHEEL ASSEMBLY APART THIS HAS MADE OR JOB DIFFICULT TRYING TO DIAGNOSE ISSUES ; Per Ray- W211069 is combined with order W210614 this will be all warranty. ~ AAS 7/24/24; Cancelled and combined w/ order W210614 | |||||||||
| Andy | KELLANOVA | 14481 | WMP | Advance SC5000 3510214600964 | NO | W211068 | YES | YES | YES | AFTER INSTALLING CONTROL MODULE DETERMINED DRIVE MOTOR IS THE ISSUE ALSO WHEN WE FOUND OUT MACHINE WAS DOWN ANOTHER VENDOR HAD TAKEN WHEEL ASSEMBLY APART THIS HAS MADE OR JOB DIFFICULT TRYING TO DIAGNOSE ISSUES; 8/20- E/M RAY FOR AN UPDATE ~ AAS; | ||||||
| Andy | KELLANOVA | 14481 | 05/21/2024 | 05/21/2024 | Onsite | SC750 | YES | W210534 | YES | 06/07/2024 | YES | NO | As of 6/26 not repaired- E/M sent to Ray for an ETA. ; 7/23- ASKED FOR AN UPDATE ~ AAS; Per Ray: machine could not be located I was onsite 07/12/2024 I currently a ride on scrubber that I need to return just need to button up the order plan on repairing then ~ aas 7/24; 8/20- E/M RAY FOR AN UPDATE ~ AAS; 8/20- Per Ray: We will be heading to kellanova sometime next week hopefully find the missing machine the rider scrubber replacement motor just arrived into is also next week project.~ aas; asked ray for a update 9/5~jjw; Per Ray: 9/5 Didn’t get to the customers location for this repair as of yet, just can’t take anymore of the customers equipment out of service till I have some of the other machines fixed, hoping to have the parts in last week to complete repairs in shop parts didn’t show up yet; Per Jackee; 9/5 What are the sales orders of the machines that need to be returned to the customers? If you send them to me I will go in and change them to a truck delivery so the warehouse 05 can deliver them. Hi Jackee, as per 9/5 I am following up ,to see if you received any sales orders from ray to change them to a truck delivery so the warehouse 05 can deliver them; Per ray scheduled to on 9/23 | |||
| Andy | MENNO HAVEN RETIREMENT COMMUN | 13874 | 06/20/2024 | 07/19/2024 | MDT | Windsor iVac Chariot | YES | R038874 | YES | 08/30/2024 | YES | YES | 08/20/24 No ETA available for part. Unit works for vacuuming and the customer needs it since we’re working on their other one. Sending it back for them to use until the part comes in – ajf; Parts came in on 9/9;Shipping on MT4 9/25 | |||
| Andy | MONTGOMERY CTY ASSO FOR BLIND | 16379 | 08/29/2024 | 08/29/2024 | MDT | Karcher SENSOR BP LWB3 | YES | R039591 | NO | NO | YES | 9/26/24- Z1 | ||||
| Ashley | West Branch ASD | 15502 | 06/10/2024 | 06/19/2024 | Onsite | Karcher Clipper | YES | W210944 | INSTOCK | Completed on 7/15/2024 | ||||||
| Ashley | TYRONE AREA SCHOOL DISTRICT | 10668 | Onsite | Tomcat Mini mag | YES | W210973 | YES | 07/08/2024 | YES | Parts rec in on 7/10; Asked for an update from Ray ~ aas 7/23/24; Per Ray: I will need to get machine picked up and repair at shop. If that’s not possible yet this week I will schedule a day first of this coming week and repair on site~ 7/23/24 AAS; 8/20- E/M RAY FOR AN UPDATE ~ AAS; | ||||||
| Ashley | COUNTY OF CENTRE | 7550 | 07/24/2024 | Onsite | Tennant Imop Lite | NO | A025211 | YES | 08/13/2024 | YES | YES | Getting approval to order part before intial visit; 8/20 e/m shop- I know the notes state we were ordering these in, before we go out. I see that the line item that shows on B/O is coming from 02, but actually this came into 06 and shows as available in their warehouse. Did you want to change that line item so it reflects coming from 06? – aas; I will be sending one of our techs your way next week Thursday 9/5/2024 possibly earlier I will let you know if we can get there before Thursday – Ray 8/29; | ||||
| Brenda | Menno Haven Retiremant | 13874 | 07/08/2024 | 07/17/2024 | MDT | Advance ES-400 XLP | YES | R038876 | YES | 08/08/2024 | YES | YES | 9/12/24- sTAGED SHOP OUT scheduled MT4 9/17/2024 | |||
| Brenda | TOWER HEALTH | 9198 | 07/02/2024 | 07/02/2024 | Onsite | Clarke Focus II Boost L20 HB0363 | YES | R038928 | YES | 08/10/2024 | YES | YES | 9/17/24- IN BILLING | |||
| Brenda | Odd Fellows Home – The Middletown Home | 6299 | 07/24/2024 | 07/24/2024 | Onsite | Tennant ImopLite | YES | R039062 | YES | 08/20/2024 | YES | YES | 9/19- IN BILLING | |||
| Brenda | Odd Fellows Home – The Middletown Home | 629 | 07/24/2024 | 07/24/2024 | MDT | TomCat Carbon V2 28E | YES | R039061 | YES | 08/27/2024 | YES | YES | 9/12/24- STAGED SHOP OUT; scheduled MT4 9/17/2024 | |||
| Brenda | Tower Health | 9198 | 08/01/2024 | 08/01/2024 | Onsite | Clarke Focus II 8000086741 | YES | R039128 | YES | YES | YES | 9/19- IN BILILNG | ||||
| Brenda | RICHARD J CARON FOUNDATION | 7124 | 08/13/2024 | 08/16/2024 | MDT | Tennant Imop | YES | R039375 | YES | 09/10/2024 | YES | YES | 9/16- SHOP OUT ; not scheduled 09/17~jjw; | |||
| Brenda | Hampden Township Fire-Sporting Hill | 10784 | 08/07/2024 | 08/07/2024 | Onsite | Minuteman E30ECO | YES | R039063 | YES | YES | YES | 9/26/24- INVOICED | ||||
| Brenda | Tower Health | 9198 | 08/09/2024 | 08/09/2024 | Onsite | Advance SC1500 20XR | YES | R039045 | YES | 08/20/2024 | YES | YES | 9/26/24-INVOICED | |||
| Brenda | Tower Health | 9198 | 08/09/2024 | 08/09/2024 | Onsite | Tennant 2040 | YES | R039044 | YES | 09/08/2024 | YES | YES | 9/30/24- INVOICED | |||
| Brenda | Tower Healt- St. Christopher | 9198 | 08/09/2024 | 08/09/2024 | Onsite | Advance SC 1500 X20R | YES | R039043 | YES | 08/20/2024 | YES | YES | 9/26/24- INVOICED | |||
| Brenda | MENNO HAVEN RETIREMENT COMMUN | 13874 | 08/12/2024 | 08/21/2024 | MDT | Karcher Chariot Ivac 10125770002079 | YES | R039491 | YES | 09/23/2024 | YES | YES | 9/26/24- shop out | |||
| Brenda | Tower Health | 9198 | 02/19/2024 | 08/23/2024 | MDT | Windsor Storm | YES | R039392 | YES | 09/26/2024 | YES | YES | 10/3/24- SHOP OUT | |||
| Brenda | Tower Health | 9198 | Onsite | Tennant B7 10967188 | YES | R039386 | YES | 09/26/2024 | YES | YES | 10/7/24 INVOICED | |||||
| Brenda | MENNO HAVEN RETIREMENT COMMUN | 13874 | 06/26/2024 | 07/03/2024 | MDT | Karcher Puzzi | YES | R038875 | YES | 09/20/2024 | YES | YES | 10/15/24- SHOP OUT | |||
| Brenda | Tower Health | 9198 | 06/20/2024 | 06/24/2024 | MDT | Karcher Clipper Duo 10080480006886 | YES | R038599 | YES | 09/30/2024 | YES | YES | Schedule for delivery on MT4 10/10 | |||
| Brenda | Tower Health | 9198 | 08/01/2024 | 08/01/2024 | Onsite | Nobles Speed Gleam | YES | R039129 | YES | 08/27/2024 | YES | NO | last Part received on 9/16 ~jjw | |||
| Brenda | Hampden Township Fire-Good Hope | 10784 | 08/07/2024 | 08/07/2024 | Onsite | Minuteman E30ECO | YES | R039397 | YES | 09/21/2024 | YES | YES | 10/10/24 INVOICED | |||
| Brenda | Columbia Cottage Wyomissing | 11572 | 08/30/2024 | 09/06/2024 | MDT | Sanitaire SC7100A | YES | R039572 | YES | 10/02/2024 | YES | YES | 10/15 – SHOP OUT | |||
| Brenda | Tower Health | 9198 | Onsite | Karcher Clipper Duo 1008480007079 | YES | R039382 | YES | 10/03/2024 | YES | YES | 10/3/24- SHOP OUT ; SCHEDULED MT4 10/10 | |||||
| Brenda | CUMBERLAND COUNTY | 5742 | 05/07/2024 | 05/07/2024 | MDT | vdmu-14 | YES | R037915 | YES | 05/20/2024 | YES | YES | Scheduled for truck delivery on 5/29/2024 MT4 | |||
| Brenda | TOWER HEALTH | 9198 | 04/23/2024 | Onsite | Advance 1500 Burnisher | YES | R038204 | YES | ONSITE REPAIR NO PARTS NEEDED. | |||||||
| Brenda | TOWER HEALTH | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Tennant 2040 | YES | R038137 | YES | 06/14/2024 | YES | YES | Invoiced 6/20/24 | |||
| Brenda | TOWER HEALTH | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Nobles SS1600 | YES | R038138 | YES | 06/14/2024 | YES | YES | Invoiced 6/20/24 | |||
| Brenda | TOWER HEALTH | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Tenannt BR2000 | YES | R038139 | YES | 06/14/2024 | YES | YES | invoiced 6/20/24 | |||
| Brenda | TOWER HEALTH | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Tennant BR2000DC | YES | R038141 | YES | 06/14/2024 | YES | YES | Invoiced 6/20/24 | |||
| Brenda | Tower Health – Phoenixvile | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Tennant T500 | YES | R038143 | YES | 06/14/2024 | YES | YES | Invoiced 6/20/24 | |||
| Brenda | Tower Health – Phoenixvile | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Advance SC1500 20XP | YES | R038145 | YES | 06/16/2024 | YES | YES | Invoiced 6/20/24 | |||
| Brenda | TOWER HEALTH – Phoenixville | 9198 | 05/20/2024 | 05/10/2024 | Onsite | Ten B10 | YES | R038203 | YES | 06/18/2024 | YES | YES | 6/25/24- Put in to billing. | |||
| Brenda | TOWER HEALTH – Phoenixville | 9188 | 05/20/2024 | Onsite | Tennat T7 10807753 | YES | R038205 | YES | 06/18/2024 | YES | YES | 6/25/24- Put into bililng. | ||||
| Brenda | TOWER HEALTH – Phoenixville | 9198 | 05/02/2024 | Onsite | Windsor Clipper Duo | YES | R038207 | YES | 06/17/2024 | YES | YES | 6/25/24- Put into billing. | ||||
| Brenda | TOWER HEALTH – POTTSTOWN | 9198 | 05/20/2024 | 05/20/2024 | Onsite | ADVOLUTION 20XP | YES | R038208 | YES | YES | YES | 6/25/24- Put into billing. | ||||
| Brenda | Tower Health – Pottstown | 9198 | 05/14/2024 | 06/04/2024 | MDT | Tennant T350 | YES | R038220 | YES | 06/18/2024 | YES | YES | 06/27/24 shop out | |||
| Brenda | Tower Health – Pottstown | 9198 | 04/29/2024 | 04/29/2024 | Onsite | Tennant T7 | YES | QR12914 | YES | ONSITE NO PARTS REPAIRED PENDING PO | ||||||
| Brenda | TOWER HEALTH – READING | 9198 | 06/20/2024 | 06/24/2024 | Onsite | Tennant B10-10807736 | R038615 | YES | Completed on 7/08 | |||||||
| Brenda | TOWER HEALTH – READING | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Windsor S12 | YES | R038144 | YES | 06/16/2024 | YES | YES | Completed and invoiced out on 6/28 | |||
| Brenda | TOWER HEALTH – READING | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Advance Advolution20XP | YES | R038147 | YES | 06/16/2024 | YES | Completed and invoiced out on 6/28 | ||||
| Brenda | TOWER HEALTH – READING | 06/06/2024 | 06/06/2024 | Onsite | Tennant B10 | YES | R038203 | YES | 06/21/2024 | YES | YES | Completed and invoiced out on 6/25 | ||||
| Brenda | TOWER HEALTH – READING | 9198 | 04/23/2024 | Onsite | Tennant T7 10906942 | YES | R038206 | YES | 06/18/2024 | YES | YES | Completed and invoiced out on 6/28 | ||||
| Brenda | TOWER HEALTH – READING | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Karcher XP12 | YES | R038140 | YES | 06/18/2024 | YES | NO | Completed on 6/28/2024 | |||
| Brenda | RICHARD J CARON FOUNDATION | 7124 | 07/09/2024 | MDT | Tennant Imop | YES | R038628 | NO | Sch 7/12 MT5 to pick up machine | |||||||
| Brenda | Tower health – Reading | 9198 | 06/11/2024 | 06/21/2024 | Onsite | Tennant B10 | YES | R038496 | YES | 07/14/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | GRISTICKS FRESH MARKET | 10909 | 07/01/2024 | MDT | Minutemant E20 Sport | YES | R038725 | YES | 07/31/2024 | YES | YES | 8/2/24- SHOP OUT – invoiced out on 8/7/24 | ||||
| Brenda | Gristicks Fresh Market | 10909 | 06/10/2024 | 06/12/2024 | Onsite | Minuteman E20 | YES | R038257 | YES | 06/13/2024 | YES | YES | warranty; Requested an uodate on the claim~ aas 7/223/24; Per Andrew: When the paperwork came back it was placed in the wrong bin so Jackee didn’t see it. I’ll get the ball rolling again on this so the claim can be processed. 7/24/24 ~ aas; Invoiced out on 7/31/24 | |||
| Brenda | TOWER HEALTH – READING | 9198 | 06/24/2024 | 06/24/2024 | Onsite | Tennant T-350 | YES | R038597 | YES | 07/15/2024 | YES | YES | 8/24/24 INVOICE | |||
| Brenda | Tower Health – Reading | 9198 | 06/20/2024 | 06/24/2024 | MDT | Karcher Clipper Duo 1008480007079 | YES | 07/25/2024 | 0 | #VALUE! | QR13337 | 7/25/24- PER MATT DELP- HOLD OFF FOR NOW, HE IS GOING TO TRY AND GET A NEW MACHINE. JLD | ||||
| Brenda | Tower Health – Reading | 9198 | 06/20/2024 | 06/24/2024 | Onsite | Tennant T7-10807753 | YES | R038601 | INSTOCK | YES | YES | 07/30/24 invoiced | ||||
| Brenda | Tower Health – Reading | 9198 | 07/09/2024 | 07/12/2024 | Onsite | Tennant T350 | YES | R038731 | YES | 08/01/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | Tower Health – Reading | 9198 | Onsite | Tennant FM 20SS | YES | R038495 | YES | 07/14/2024 | YES | YES | 7/30/24- INVOICED | |||||
| Brenda | Tower Health – Reading | 9198 | 06/26/2024 | 06/26/2024 | Onsite | Tennant T300 | YES | R038590 | YES | 07/18/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | Tower Health – Reading | 9198 | 06/26/2024 | 06/26/2024 | Onsite | Advance SC1500 X20R | YES | R038592 | YES | 07/15/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | Tower Health – Reading | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Tennant B10 | YES | R038142, R038594 | YES | 07/15/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | Tower Health – Reading | 9198 | 06/03/2024 | 06/06/2024 | Onsite | Tennant T7 | YES | R038497 | YES | 07/14/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | Tower Health – Reading | 9198 | 06/24/2024 | 06/24/2024 | Onsite | Clarke Focus II | YES | R038595 | YES | 07/15/2024 | YES | YES | 8/12/24 – INVOICED | |||
| Brenda | Tower Health – Reading | 9198 | 06/24/2024 | 06/24/2024 | Onsite | Nobles Speed | YES | R038596 | YES | 07/18/2024 | YES | YES | 8/8/24 INVOICED | |||
| Brenda | TOWER HEALTH – St Chris | 9198 | 06/24/2024 | 06/24/2024 | Onsite | Nobles Typhon | YES | R038598 | YES | 07/15/2024 | YES | YES | 8/2/24 INVOICED | |||
| Brenda | Tower Health – St Christophers | 9198 | 05/06/2024 | Onsite | Nobles Speed Scrub Rider | YES | R038202 | YES | 06/13/2024 | YES | YES | 07/30/24 invoiced | ||||
| Brenda | Tower Health – St Christophers | 9198 | 05/14/2024 | 05/14/2024 | Onsite | Tennant B5 | YES | R038146 | YES | 07/12/2024 | YES | YES | 7/30/24- INVOICED | |||
| Brenda | Tower Health – St Christophers | 9198 | 06/20/2024 | 06/24/2024 | Onsite | Tennant T7-04116 | NO | R038617 | Quote only created to get scheduled- Billed out on 7/09 | |||||||
| Brenda | Tower Health – St Christophers | 9198 | 06/20/2024 | 06/24/2024 | Onsite | Karcher Clipper Duo | NO | R038618 | Quote only created to get scheduled- Invoiced out on 7/09 | |||||||
| Brenda | Tower Health – St. Christopher | 9198 | 06/19/2024 | 06/19/2024 | MDT | Advance SC 1500 | YES | R038494 | YES | 07/14/2024 | YES | NO | 7/15- additional repair needed Quote sent QR13499=R038730, Invoiced out on 8/1 | |||
| Brenda | Hampden Towneship-Pool | 7510 | 08/12/2024 | Onsite | Kiavac | YES | R039094 | INSTOCK | YES | 8/19/24- IN BILLING | ||||||
| Brenda | Tower Health – St. Christopher | 9198 | 06/19/2024 | 06/24/2024 | Onsite | Advance Aquaclean 16ST | YES | R038974 | NO | YES | Jill (Customer) is looking for the part because it might be at her facility. The part is obsolete. If she doesn’t have it the unit will either be sent back or scrapped.7/11 0 E/M FOR AN UPDATE ON 7/19 ~ AAS, 07/30/24 Sent quote to AR for approval for labor – ajf 8/5/24- PO RECIEVED IN SHOP OUT. JLD; In billing 8/20 ~ aas | |||||
| Brenda | Tower Health – St. Christopher | 9198 | 06/20/2024 | Onsite | Tennant T500 | YES | R038493, R038929 | YES | YES | YES | 7/19/24- Found additon repairs need after this sales order was completed. new quote QR13369 = R038929 ; 8/20- all items look to be here from both orders. ~ aas 08/21/24 – in shop out – ajf 8/22/24- R038493 Is put into billing since the plug is put on this machine but machine has another sales order R038929 that is shipping out tomorrow 8/23/24. JLD | |||||
| Brenda | Tower Health – St. Christopher | 9198 | 07/24/2024 | 08/02/2024 | MDT | Tennant T300 | YES | R039130 | YES | 08/27/2024 | YES | YES | 8/29/24- SHOP OUT | |||
| Brenda | Tower Health – St. Christopher | 9198 | 09/16/2024 | 09/16/2024 | Onsite | Tennant B7 | YES | R039580 | YES | YES | YES | 10/15/24 INVOICED | ||||
| Brenda | Tower Health – St. Christopher | 9198 | 09/16/2024 | 09/16/2024 | Onsite | Tennant T500 | YES | R039581 | YES | YES | YES | Parts rec in on 9/25 | ||||
| Brenda | Pale Classic Clearners Lemoyne | 6975 | Onsite | Tennant T1 Lith | YES | R039548 | YES | 09/27/2024 | YES | YES | 10/10/24- INVOICED | |||||
| Dave | LANCASTER CO. CONVENTION CENT | 11540 | 04/09/2024 | 04/09/2024 | MDT | Ten S5 | YES | R037627 | YES | 05/20/2024 | YES | YES | 5/23/2024 MT7 | |||
| Dave | LANCASTER CO. CONVENTION CENT | 11540 | 04/09/2024 | 04/09/2024 | MDT | RADIUS 300 | YES | R037626 | YES | 05/21/2024 | YES | YES | Scheduled for 6/06/ MT5 | |||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 06/18/2024 | 06/19/2024 | MDT | Square Scrub Doodle | YES | R038330 | INSTOCK | YES | YES | Scheduled 6/26 MT5 | ||||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 06/18/2024 | 06/19/2024 | MDT | Square Scrub Doodle | YES | R038331 | INSTOCK | YES | YES | Scheduled 6/26 MT5 | ||||
| Dave | JCC OF YORK | 13899 | 06/28/2024 | 07/08/2024 | Onsite | Tennant T350 | R038548 | YES | 07/14/2024 | YES | YES | Completed on 7/10/2024 | ||||
| Dave | Spring Grove SD- High school | 5484 | 05/30/2024 | 05/30/2024 | Onsite | Tennant T7 | YES | R038233 | YES | 06/18/2024 | YES | YES | Completed on 6/28/2024 | |||
| Dave | LANCASTER CO. CONVENTION CENT | 11540 | 07/18/2024 | 07/18/2024 | Onsite | Tennant T300 | YES | R038854 | YES | 7/25 INVOICED | ||||||
| Dave | Spring Grove SD- Elementary | 5484 | 06/04/2024 | 06/04/2024 | Onsite | Tennant T7 | YES | R038675 | INSTOCK | YES | YES | 7/30/24- INVOICED | ||||
| Dave | Spring Grove SD- High school | 5484 | 05/30/2024 | 05/30/2024 | MDT | Tennant T7 | YES | R038232 | YES | 06/17/2024 | YES | YES | batteries were installed recently but then they began to drop in voltage. Tennant suggested that we swap batteries. Jeff installed new. Waiting for feedback if new ones solve the issue. If so, other batteries are warranty. If not, it points to another issue.7/8; ASKED FOR AN UPDATE ~ AAS 8/14/24; Jackee is looking into this ~ aas 8/14/24; Per Andrew: It was picked up and brought to the shop for Adam to more thoroughly investigate its electrical issues. It was on the schedule for Adam to look at on 8/2.; 8/21/24 In shop out ajf | |||
| Dave | Lancaster Co. Convention cent | 11540 | 08/02/2024 | Onsite | Tennant R14 | NO | R039080 | YES | YES | YES | quote started to schedule visit, no parts for service. Return call for hoses go on a different repair – ajf | |||||
| Dave | Spring Grove SD- High school | 5484 | 08/07/2024 | MDT | Tennant T3 | YES | R039033 | YES | YES | YES | 8/22/24 SHOP OUT | |||||
| Dave | ABREU CLEANING SERVICES | 14854 | 08/21/2024 | 08/21/2024 | MDT | Spray Wand | R039287 | 8/29/24- CUSTOMER PICKED UP TODAY IN BILLING | ||||||||
| Dave | Lancaster Co. Convention cent | 11540 | 08/02/2024 | Onsite | Tennant S5 | YES | 09/05/2024 | 0 | #VALUE! | QR13657 | YES | original quote sent 8/28 resent to customer on 9/5 jjw; Customer has decided to discard unit e/m Andrew to see if we can remove this line item ~ jjw; Andrew confirmed to please remove from line | ||||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 08/29/2024 | 09/11/2024 | Onsite | Tennant T7 (charging cord) | YES | R039498 | YES | 9/17/24- INVOICED OUT | ||||||
| Dave | Lancaster Co. Convention cent | 11540 | 08/02/2024 | Onsite | Tennant S9 | YES | R039258 | YES | 09/17/2024 | YES | YES | 9/17/24- SHOP OUT; scheduled MT7 09/19 ~jjw | ||||
| Dave | Tidy Glo | 8209 | 08/07/2024 | 08/19/2024 | MDT | Tennant T2 | YES | R039307 | YES | 09/10/2024 | YES | YES | 9/12/24- STAGED SHOP OUT scheduled MT7 09/18~jjw | |||
| Dave | LANCASTER CO. CONVENTION CENT | 11540 | 08/07/2024 | Onsite | Tennant R-14 | YES | R039085 | YES | 08/30/2024 | YES | YES | 9/18 INVOICED OUT | ||||
| Dave | ARSHA VIDYA PITHAM | 11523 | 07/09/2024 | 07/09/2024 | Onsite | Tennant T300 Cylindrical | YES | R038659 | YES | 07/24/2024 | YES | NO | 07/10/24 possible warranty because the plastic hub was new from the last repair and broke prematurely causing the damage. – ajf; 8/20- E/M SHOP FOR AN UPDATE ~ AAS; 08/20/24 – parts are here. Scheduling for the week of the 26th – ajf; 9/11/24- RESUBMITTED WARRANTY THEY WANTED ADDITIONAL INFORMATION. JLD | |||
| Dave | Tidy Glo | 8209 | 08/07/2024 | 08/19/2024 | MDT | Tennant 1020 | YES | R039414 | YES | 09/17/2024 | YES | YES | 9/26/24- SHOP OUT | |||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 09/19/2024 | Onsite | Tennant T7 | YES | R039626 | NO | NO | YES | 9/30/24- IN BILLING | |||||
| Dave | Arsha Vidya Pitham | 11523 | 08/27/2024 | 08/27/2024 | Onsite | Tennant T300 | YES | R039525 | YES | YES | YES | 10/16- INVOICED OUT | ||||
| Dave | Spring Grove Area SD- Intermediate | 5484 | 09/11/2024 | MDT | Tennant T3 | YES | R039508 | YES | 09/26/2024 | YES | YES | 10/9/24- SHOP OUT; Scheduled MT5 10/16/24 | ||||
| Dave | YORK CO SCHOOL OF TECHNOLOGY | 7625 | 09/16/2024 | 09/26/2024 | Onsite | Tennant T7 | YES | R039691 | YES | 10/14/2024 | YES | YES | ||||
| Dave | YORK CO SCHOOL OF TECHNOLOGY | 7625 | 09/16/2024 | 09/26/2024 | Onsite | Tomcat PRO V2.1 | YES | R039692 | YES | 10/14/2024 | YES | YES | ||||
| Dave | Abreu Cleaning Services | 14854 | 10/15/2024 | 10/15/2024 | MDT | US Products Neptune | R039918 | YES | YES | |||||||
| Gorkem | Pizza Grille – Carlisle | 9343 | 06/05/2024 | 06/05/2024 | Onsite | Tennnat T290 | YES | R038256 | YES | 06/28/2024 | YES | YES | 6/25-shop out | |||
| Gorkem | Pizza Grille | 9343 | 06/05/2024 | MDT | Tennant Imop | YES | R038200 | YES | 06/21/2024 | YES | NO | Invoiced out on 6/18/2024 | ||||
| Gorkem | Pizza Grille | 9343 | 06/04/2024 | 06/04/2024 | Onsite | Imop Lite | YES | R038383 | YES | 07/15/2024 | YES | YES | 7/11 SHOP OUT ; Invoiced out on 7/15 | |||
| Gorkem | Pizza Grille | 9343 | 06/04/2024 | 06/04/2024 | Onsite | Sanitiare SC5500 | YES | 07/19/2024 | 0 | #VALUE! | QR13220 | Sent quote asking Gorkem again ~ aas 7/19; | ||||
| Gorkem | Pizza Grille | 9343 | 06/04/2024 | 06/04/2024 | Onsite | Tomcat Micro Mag | YES | 07/19/2024 | 0 | #VALUE! | QR13221 | Quote sent 07/11/24 – Reply is that it was not approved yet. Trying to another unit – ajf | ||||
| Gorkem | PIZZA GRILLE | 9343 | 06/24/2024 | 07/02/2024 | Onsite | Factory Cat Micro Mag | YES | 07/19/2024 | 0 | #VALUE! | QR13342 | Quote sent 07/11/24 – Reply is that it was not approved yet. Trying to another unit – ajf | ||||
| Gorkem | PIZZA GRILL – CAMP HILL | 9343 | 08/26/2024 | 08/28/2024 | Onsite | Tennant T300e | YES | R039574 | NO | NO | YES | 9/23- INVOICED OUT | ||||
| Gorkem | PIZZA GRILL – CAMP HILL | 9343 | 08/28/2024 | 08/28/2024 | MDT | Imop Lite | YES | R039727 | YES | 10/21/2004 | YES | YES | 10/22/24- INVOICED | |||
| John | MICHAEL GRIFFIN | 14139 | 05/09/2024 | 05/09/2024 | MDT | ADV SC351 | YES | R037936 | YES | 05/22/2024 | YES | YES | Delivered on 5/28 MT3 | |||
| John | Bethlehem Housing Auth. | 14038 | 05/14/2024 | 05/20/2024 | MDT | Nobles speed shine | YES | R038196 | YES | 06/18/2024 | YES | YES | Scheduled MT3 6/24 | |||
| John | Bethlehem Housing Auth. | 14038 | 05/14/2024 | 05/20/2024 | MDT | Nobles speed shine | YES | R038197 | YES | YES | YES | Scheduled MT3 6/24 | ||||
| John | Cash Sale -Interstate Batteries | 06/04/2024 | 06/04/2024 | MDT | Tennant S9 | YES | R038224 | Completed and invoiced out on 7/1/24 | ||||||||
| Kurt | Dickinson College Billing | 4329 | 04/19/2024 | Onsite | Tennant T7 | YES | QR12895 | 7/2 paperwork scanned in quote no approval yet. JLD ; 7/11- E/M customer& AE; E/M Kurt to see if he can help us get an answer- 7/19; Per Kurt: They do not need them repaired.~ AAS 7/19/2024 | ||||||||
| Kurt | Dickinson College Billing | 4329 | 04/19/2024 | Onsite | Tennant T350 | YES | QR12896 | 7/2 paperwork scanned in quote no approval yet. JLD ; 7/11- E/M customer& AE; E/M Kurt to see if he can help us get an answer- 7/19; Per Kurt: They do not need them repaired.~ AAS 7/19/2024 | ||||||||
| Larry | Rusty Rail Brewing | 14605 | 06/03/2024 | 06/03/2024 | Onsite | Tennant T3 | YES | R038214 | INSTOCK | YES | YES | Being delivered via transfer truck 6/7 | ||||
| Larry | ASM Environmental LLC | 14657 | Onsite | Tornado CV 30/1 | YES | W210716 | YES | 06/21/2024 | Completed and invoiced out on 7/3 | |||||||
| Larry | ALEXANDER CHRYSLER LEWISBURG | 14644 | 06/05/2024 | WMP | Tennant 5700 | YES | W210718 | YES | Invoiced out on 7/12/2024 | |||||||
| Larry | ASM Environmental LLC | 14657 | 06/05/2024 | Onsite | Nacecare SSS 1500B | YES | W210717 | YES | 06/16/2024 | 6/26/24-PER RAY: Repair machines will be staged in front office ready for customer pick up when completed, still working on it. Might need new batteries. | ||||||
| Larry | Susquehanna University – Laundry | 14473 | 06/11/2024 | 06/11/2024 | Onsite | TomCat VR Rider Sport | YES | R038562 | YES | YES | YES | 8/2/24 INVOICED | ||||
| Larry | Susquehanna University – Laundry | 14473 | 06/11/2024 | 06/11/2024 | Onsite | TomCat Carbon 28-E | YES | R038561 | YES | 07/24/2024 | YES | YES | 9/19- IN BILILNG | |||
| Larry | PA. COLLEGE OF TECHNOLOGY | 14470 | 12/28/2023 | 12/28/2023 | WMP | ADV 16XP | YES | W208096 | YES | NO | NO | 7/29- ASKED FOR A NEW ETA- AAS ; 7/30- ADV 56382848 UPDATED ETA END OF SEPTEMBER(THEIR C.S. TO EMAIL ME BACK WITHIN A FEW DAYS OF ANY CHANGES)-EMG – Cancelled per John on 8/28/2024 | ||||
| Marc | SUPERIOR CLEANING SERVICE | 4226 | 05/10/2024 | 05/10/2024 | MDT | BR-1600 | YES | R037961 | YES | 05/17/2024 | YES | YES | 5/24/24- PICKED UP TODAY. JLD | |||
| Marc | HARRISBURG CONSISTORY | 12513 | Onsite | Advance Adfinity | YES | R038320 | YES | 07/12/2024 | YES | YES | 7/3/24- in billing | |||||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Kaivac 1750-15114 | YES | R038646 | YES | 07/19/2024 | YES | YES | 8/2/24 INVOICED | ||||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant T3 10707852 | YES | R038654 | YES | 07/11/2024 | YES | YES | 8/2/24- INVOICED | ||||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant T3 10707851 | YES | R038656 | INSTOCK | YES | YES | 8/2/24 INVOICED | |||||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant T5 10715152 | YES | R038648 | YES | 07/12/2024 | YES | YES | 8/19/ BILLING | ||||
| Marc | OLLIES BARGAIN OUTLET INC. Pottstown | 1623 | 07/23/2024 | 07/25/2024 | Onsite | Tennant Castex | YES | R038989 | YES | 08/23/2024 | YES | YES | 8/23 BILLING | |||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant T500 11031747 | YES | R039437 | YES | YES | YES | 10/10/24 INVOICED | |||||
| Marc | Ollies- Reading | 1623 | 07/29/2024 | 07/29/2024 | Onsite | Castex WB20B | YES | R038991 | YES | 09/01/2024 | YES | YES | 10/10/24- invoiced | |||
| Marc | Crayola LLC- Plant Engineering | 6130 | 08/01/2024 | 08/01/2024 | Onsite | Karcher B260 | YES | R039001 | YES | 09/11/2024 | YES | YES | Warranty repair part on back order until sept 2, 2024; Parts came in on 9/6/24 | |||
| Marc | OLLIES BARGAIN OUTLET INC. – Machanicsburg | 1623 | Onsite | Castex WB-20B | YES | R039113 | YES | YES | YES | 10/10/24- INVOICED | ||||||
| Marc | Ollies #322 | 1623 | 11/11/2024 | 11/11/2024 | Onsite | Tennant Castex | 900279-10826470 | R040265 | NO | NO | ||||||
| Marty | Rosedale Baptist Church | 12642 | 05/10/2024 | 05/10/2024 | MDT | Tennant Imop | YES | R038274 | YES | YES | YES | Sch. MT5 6/18/24 | ||||
| Marty | Springwell | 7825 | 04/22/2024 | Onsite | Pioneer Eclipse 20 | YES | QR12901 | 7/2 paperwork scanned in quote no approval yet. JLD – No responce moved to complete as quote is now expired. | ||||||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | Onsite | Tomcat | YES | R038482 | YES | YES | Completed and invoiced out on 6/28 | |||||
| Marty | Fresh Look – rental | 06/07/2024 | 06/07/2024 | Onsite | Tennant T7 rental | YES | R038342 | YES | YES | YES | Invoice 7/17 | |||||
| Marty | ROLAND PARK PLACE | 7749 | 05/21/2024 | 05/21/2024 | Onsite | Karcher CVC 24 | YES | R038225 | Invoiced out on 7/15 | |||||||
| Marty | ROLAND PARK PLACE | 7749 | 05/21/2024 | 05/21/2024 | Onsite | T300 | YES | R038255 | Invoiced out on 6/14 | |||||||
| Marty | Roland Park Place | 7749 | 05/21/2024 | 05/30/2024 | Onsite | Karcher CVC 24 | YES | R038225 | YES | 06/21/2024 | YES | YES | 7/12 INVOICED | |||
| Marty | Rosedale Baptist Church | 12642 | 05/14/2024 | 05/24/2024 | Onsite | Tennant Imop XL Plus | YES | R038275 | YES | 06/20/2024 | YES | YES | QR13051 converted to order on 6/13 | |||
| Marty | Roland Park Place | 7749 | 05/21/2024 | 05/30/2024 | Onsite | Tennant T300 | YES | R038226- R038551 ADDIT. REPAIR | YES | 07/14/2024 | YES | YES | 7/30/24 INVOICED | |||
| Marty | Fresh Look – rental | 06/07/2024 | 06/07/2024 | Onsite | Tennant T500 rental | YES | R038341 | YES | YES | YES | Warrenty Submitted 7/12; Jackee is looking into this with Donna ~ aas 8/14/24 8/14/24- WARRANTY CREDIT RECIEVED IN BILLING. JLD | |||||
| Marty | FRIENDS SCHOOL-CHARLES STREET | 7755 | 07/22/2024 | 07/22/2024 | MDT | Tennant FM-20-SS | YES | R039046 | INSTOCK | YES | YES | 8/15 SHOP OUT | ||||
| Marty | Good Bulbs | 9319 | 07/11/2021 | 07/31/2024 | MDT | Tennant T2 | YES | R038979 | YES | YES | YES | 8/15- SHOP OUT | ||||
| Marty | Springwell | 7825 | 04/22/2024 | Onsite | Viper VN2015 | YES | R038329 | YES | 07/12/2024 | YES | YES | 8/5/24- billing | ||||
| Marty | SPRINGWELL LLC | 7825 | MDT | Tennant 1020 | YES | R039140 | YES | 09/02/2024 | YES | YES | 9/19 SHOP OUT | |||||
| Marty | ROSEDALE BAPTIST CHURCH | 12642 | 08/22/2024 | 08/29/2024 | Onsite | Tennant Imop 339396 | YES | R039298 | YES | YES | YES | 9/18- SHOP OUT; scheduled mt3 9/24; | ||||
| Marty | SPRINGWELL LLC | 7825 | MDT | Pioneer Eclipse 205FP | YES | R038996 | YES | 08/12/2024 | YES | YES | 10/4/24- SHOP OUT ; Scheduled MT3 10/10 | |||||
| Marty | SPRINGWELL LLC | 7825 | MDT | Minuteman Sweeper | YES | R038997 | YES | 08/13/2024 | YES | YES | 10/3/24- SHOP OUT; Scheduled MT3 10/10 | |||||
| Marty | GOOD BULBS LLC | 9319 | 07/25/2024 | 07/31/2024 | MDT | Tempest TP18DX Carpet Extract | YES | R039451 | YES | 09/20/2024 | YES | YES | 10/15/24- SHOP OUT | |||
| Matt F | MG Appearance – Hyundai | 14246 | 07/09/2024 | 07/12/2024 | Onsite | Tennant T300 | YES | R038886 | YES | YES | YES | 8/19- BILLING | ||||
| Matt F | MG Appearance – Hyundai | 14246 | 07/09/2024 | 07/12/2024 | Onsite | Tennant T5E | YES | R038885 | YES | YES | YES | 8/19- BILLING | ||||
| Matt F | MG Appearance – Hyundai | 14246 | 07/09/2024 | 07/12/2024 | Onsite | Tennant T5E | YES | R038884 | YES | YES | YES | 8/19 BILLING | ||||
| Matt F | NORTHERN LEBANON SCHOOL DIST | 11659 | 07/29/2024 | 08/07/2024 | MDT | Advance SC500 | YES | R039153 | Quote entered for tracking purposes. Tech started troublshooting on the 18th | |||||||
| Matt F | NORTHERN LEBANON SCHOOL DIST | 11659 | 07/29/2024 | 08/07/2024 | MDT | Advance SC6000 | YES | R039163 | Quote entered for tracking purposes. | |||||||
| Matt F | NORTHERN LEBANON SCHOOL DIST | 11659 | 07/29/2024 | 08/07/2024 | MDT | Hillyard No touch | YES | R039154 | Quote entered for tracking purposes. Tech started troublshooting on the 18th | |||||||
| Matthew | MG Appearance | 14246 | 06/12/2024 | 06/19/2024 | Onsite | Tennant T3E | YES | R038369 | INSTOCK | YES | Put in billing 6/25/24. | |||||
| Matthew | MG Appearance | 14246 | 04/18/2024 | Onsite | Tennant T5E | YES | QR12881 | 7/2 paperwork scanned in quote no approval yet. JLD; 7/11- E/M customer& AE – if no response by 7/19 this will be moved to complete due to no responce. ; Customer replied back “Got it” 7/11 | ||||||||
| Matthew | MG Appearance | 14246 | 05/15/2024 | Onsite | Tomcat Sport 2011 | YES | QR13052 | 7/2 paperwork scanned in quote no approval yet. JLD; 7/11- E/M customer& AE – if no response by 7/19 this will be moved to complete due to no responce. ; Customer replied back “Got it” 7/11 | ||||||||
| Matthew | Service One Enterprise- Executive Educ. | 14049 | 07/25/2024 | Onsite | Ultron 20TS | YES | R039345 | YES | 09/18/2024 | YES | YES | 10/10/24 INVOICED | ||||
| Mike | Phoenix Contact | 1418 | 05/17/2024 | 05/17/2024 | Onsite | T7AMR | YES | QR13130 | E/M Brock for approval; 7/2 paperwork scanned in quote no approval yet. JLD; 7/11- E/M customer& AE – if no response by 7/19 this will be moved to complete due to no responce. **Gold Plan** | |||||||
| Mike | Ames Janitorial Services | 6206 | 05/30/2024 | 06/10/2024 | MDT | Tomcat Edge | YES | R038334 | YES | 07/02/2024 | YES | YES | Sch 7/12 MT5 | |||
| Mike | MONTGOMERY CTY ASSO FOR BLIND | 16379 | 04/12/2024 | 04/12/2024 | MDT | SENSOR BP LWB3 | YES | R037685 | YES | YES | Zone 1 6/7/24; Notified customer again 7/11; E/M mike and customer on 7/19~ aas; | |||||
| Mike | KEYSTONE BLIND ASSOCIATION | 10607 | MDT | Karcher Sensor BP CC0606310 | YES | R038898 | YES | YES | YES | 8/7/24-SHOP OUT | ||||||
| Mike | MAXWORX | 15853 | 04/04/2024 | 04/04/2024 | WMP | Hammerhead 450RS | YES | W209852 | YES | 05/22/2024 | YES | NO | 7/25/24 PER RAY: ALL items are in for these repairs. send out invoices so customer will be able to pay. I just need to get with Nick and verify amounts and push into billing | |||
| Mike | MAXWORX | 15853 | 05/08/2024 | 05/08/2024 | WMP | MOTO MOP | YES | W210328 | YES | 05/22/2024 | YES | NO | 7/25/24 PER RAY: ALL items are in for these repairs. send out invoices so customer will be able to pay. I just need to get with Nick and verify amounts and push into billing | |||
| Mike | MAXWORX | 15853 | 05/08/2024 | 05/08/2024 | WMP | PANTHER 20 | YES | W210329 | YES | 05/22/2024 | YES | NO | 7/25/24 PER RAY: ALL items are in for these repairs. send out invoices so customer will be able to pay. I just need to get with Nick and verify amounts and push into billing | |||
| Mike | MAXWORX | 15853 | 05/08/2024 | 05/08/2024 | WMP | T3 | YES | W210330 | YES | 06/07/2024 | YES | NO | 7/25/24 PER RAY: ALL items are in for these repairs. send out invoices so customer will be able to pay. I just need to get with Nick and verify amounts and push into billing | |||
| Mike | MAXWORX | 15853 | 05/08/2024 | 05/08/2024 | WMP | TORNADO | YES | W210331 | YES | 05/22/2024 | YES | NO | 7/25/24 PER RAY: ALL items are in for these repairs. send out invoices so customer will be able to pay. I just need to get with Nick and verify amounts and push into billing | |||
| Mike | KEYSTONE BLIND ASSOCIATION | 10607 | 07/19/2024 | 07/24/2024 | MDT | Tornado Scrubber | YES | R039093 | YES | 8/19/24- NO PARTS NEEDED TO REPAIR. IN SHOP OUT. JLD; scheduled for 8/21 MT6 | ||||||
| Mike | KEYSTONE BLIND | 10607 | 08/09/2024 | 08/09/2024 | MDT | Tornado 38/2 200575 | YES | R039120 | YES | 09/26/2024 | YES | YES | 10/16/24- Z1 | |||
| Mike | Keystone Blind- Pa Liquor | 10607 | 08/07/2024 | MDT | Tornado CVD 38/2 | YES | R039257 | YES | YES | YES | parts received on 9/3 POSSIBLE WARRANTY ~JJW 9/5, Picked up on 9/9 – ajf; In billing waiting on warrenty claim ~ 9/17 | |||||
| Mike | Phoenix Contact Rental | 3 | 08/15/2024 | 08/15/2024 | Onsite | Tennant T7 AMR RENTAL | YES | R039376 | YES | 09/12/2024 | YES | YES | 10/10/24 INVOICED | |||
| Mike | Keystone Blind | 10607 | 09/11/2024 | 09/20/2024 | MDT | Tornado 2020002691 | YES | R039699 | NO | NO | YES | 10/4/24- SHOP OUT ; Scheduled on MT5 10/10 | ||||
| Mike | Goodwill Keystone | 356 | 09/10/2024 | MDT | Tornado 38/2 010429 | YES | R039623 | YES | 10/16/2024 | YES | YES | 10/16/24- Z1 | ||||
| Mike | Goodwill Keystone | 356 | 09/10/2024 | MDT | Tornado 38/2 010390 | YES | R039765 | NO | NO | YES | 9/30/24- MACHINE BEING SCRAPPED | |||||
| Mike | Keystone Blind | 10607 | 09/12/2024 | 09/23/2024 | MDT | Tornado 99685 | YES | R039700 | NO | NO | YES | 10/4/24- SHOP OUT ; Scheduled MT7 10/10 | ||||
| Paul | LYCOMING COLLEGE | 14483 | 05/22/2024 | 05/22/2024 | Onsite | ADV REEL CLEANER | YES | W210550 | YES | 06/07/2024 | YES | Invoiced out on 7/25/24 | ||||
| Paul | THE WILLIAMSPORT HOME | 16182 | WMP | YES | W210859 | YES | 07/11/2024 | YES | Invoiced out on 7/29/24 | |||||||
| Paul | LYCOMING COLLEGE | 14483 | 10/04/2023 | 10/04/2023 | Onsite | ADV | YES | W207122 | YES | 10/17/2023 | NO | Warrenty? Asked John to review this. ; 7/15 Per John: We are checking to see if the customer wants the repair made. The rep told the customer at the time it would be a warranty issue but it was not. Doug had them order a tank in thinking warranty with out checking. Ray is reaching out to the customer to see if they want it repaired. If not he is going to get an rma to return the tank. ~ aas; Asked for a new update as it has been three weeks ~ aas 8/14/24 cancelled on 8/19 per ray, customer elected not to repair. | ||||
| Scott | TEL HAI RETIREMENT COMMUNITY | 6828 | 05/10/2024 | 05/10/2024 | Onsite | CHARIOT 4 CV 6011 | YES | R037957 | YES | 06/07/2024 | YES | YES | Repaired 6/5 | |||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | Imop | YES | R038464 | YES | YES | 6/27/ Invoiced | |||||
| Scott | TEL HAI RETIREMENT COMMUNITY | 6826 | 05/10/2024 | 05/10/2024 | Onsite | Strive | YES | R037958 | YES | 06/10/2024 | YES | YES | 6/25/24-Put into billing. | |||
| Scott | Mountainview Thoroghbred | 1076 | 02/09/2024 | 04/26/2024 | Onsite | Tennant 1610 | YES | R038105 | YES | 06/15/2024 | YES | YES | 6/25/24- Put into billing. | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 04/19/2024 | 04/19/2024 | MDT | Sanitaire SC5500 2207402892FJA | YES | R038111 | YES | 06/15/2024 | YES | YES | 6/27 MT4 | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 04/19/2024 | 04/19/2024 | MDT | Sanitaire SC500 SU541720000849 | YES | R038112 | YES | 06/15/2024 | YES | YES | 6/27 MT4 | |||
| Scott | Eastern Lebanon City Sch Dist | 11048 | 06/10/2024 | 06/19/2024 | MDT | Sanitaire SC5500 B | YES | R038347 | INSTOCK | YES | YES | scheduled 7/3 MT6 | ||||
| Scott | Hollywood Casino | 1076 | 05/14/2024 | 05/14/2024 | Onsite | T5 | YES | QR13133 | YES | 7/2 paperwork scanned in quote no approval yet. JLD; Resent quote to AE & Customer 7/11; customer replied back that they are holding off on this repair. | ||||||
| Scott | TEL HAI RETIREMENT COMMUNITY | 6828 | 05/10/2024 | 05/10/2024 | Onsite | SM15029 | YES | R037959 | YES | 05/17/2024 | YES | NO | Order invoiced out on 6/11 | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 04/19/2024 | 04/19/2024 | MDT | Sanitaire SC5500 200200438FJA | YES | R038108 | YES | 06/15/2024 | YES | NO | Order invoiced out on 6/28 | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 04/19/2024 | 04/19/2024 | MDT | Sanitaire SC5505B 2121600567FJA | YES | R038109 | YES | 06/15/2024 | YES | NO | Order invoiced out on 6/28 | |||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | Advance Adfinity X20R | YES | QR13206 | NO | NO | NO | Orig quote sent on 6/27; resent to customer and AE on 7/11, Cust decided not to repair; Per Luann- Please hold off on repairing this machine 7/15/2024 ~ aas | ||||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | imop 100678 | YES | QR13210 | NO | NO | NO | Orig quote sent on 6/27; resent to customer and AE on 7/11, Cust decided not to repair; Per Luann- Please hold off on repairing this machine 7/15/2024 ~ aas | ||||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | Imop 30452- | YES | QR13211 | NO | NO | NO | Orig quote sent on 6/27; resent to customer and AE on 7/11; Per Luann- Please hold off on repairing this machine 7/15/2024 ~ aas | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 05/09/2024 | 05/09/2024 | Onsite | CHARIOT ISCRUB 20 | YES | R037934 | YES | 05/16/2024 | YES | YES | 7/15 INVOICED | |||
| Scott | Mountainview Thoroghbred | 1076 | 04/24/2024 | Onsite | Tennant T3 | YES | QR09445 | 7/2 paperwork scanned in quote no approval yet. JLD; 7/11- E/M customer& AE – if no response by 7/19 this will be moved to complete due to no responce. | ||||||||
| Scott | Mountainview Thoroghbred | 1076 | 04/24/2024 | Onsite | Tennant T3 | YES | QR09445 | 7/2 paperwork scanned in quote no approval yet. JLD; 7/11- E/M customer& AE – if no response by 7/19 this will be moved to complete due to no responce. | ||||||||
| Scott | TEL HAI RETIREMENT COMMUNITY | 6828 | 06/06/2024 | 06/06/2024 | Onsite | Karcher Chariot I Vac 24 | YES | R038251 | YES | 06/25/2024 | YES | YES | 7/15 INVOICED | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 04/24/2024 | Onsite | Tennant WD-15 | YES | QR12928 | 7/2 paperwork scanned in quote no approval yet. JLD; Resent quote to AE & Customer 7/11; E/M Scott for help – no response from customer. ~ aas 7/19/24; 7/22- Per Scotts direction resent e/m included Amber ~ aas; 7/22- Customer did not approve this quote and wants to hold off on this- I will move this to the closed tab ~ aas | ||||||||
| Scott | LANCASTER BIBLE COLLEGE | 13250 | 07/02/2024 | Onsite | Advance Adfinity X20R | QR13405 | YES | This repair was covered under the PM and should not be billed. | ||||||||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | Advance Micromax 17 | YES | R038602 | YES | 07/17/2024 | YES | 7/30/24- INVOICED | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 05/09/2024 | 05/09/2024 | Onsite | Hillyard R30SC PLUS | YES | R037938 | YES | 05/16/2024 | YES | 7/30/24- INVOICED | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 05/09/2024 | 05/09/2024 | Onsite | TRIDENT B20SC | YES | R037939 | YES | 05/20/2024 | YES | 7/30/24- INVOICED | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 05/09/2024 | 05/09/2024 | Onsite | SC450 20B | YES | R037940 | YES | 05/09/2024 | YES | 7/30/24- INVOICED | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 05/09/2024 | 05/09/2024 | Onsite | ADFINITY 17ST | YES | R037941 | YES | 05/09/2024 | YES | 7/30/24- INVOICED | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 05/09/2024 | 05/09/2024 | Onsite | CHARIOT IVAC 24 | YES | R037942 | YES | 05/13/2024 | YES | 7/30/24- INVOICED | ||||
| Scott | Tel Hai Retirement | 6828 | 07/09/2024 | 07/09/2024 | Onsite | Karcher IVac | YES | R038684 | YES | 07/19/2024 | YES | YES | 8/2/24- INVOICED | |||
| Scott | Our Mother of Perpetual Help | 16171 | 06/25/2024 | 06/25/2024 | Onsite | Advance SC 1500X20R | YES | R038667 | YES | 07/31/2024 | YES | YES | 8/19 BILILNG | |||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | Imop 100793 | YES | R038604 | YES | 07/23/2024 | YES | YES | 8/28/24- BILLING | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 04/24/2024 | Onsite | Windsor Chariot CVC 24 | YES | R038785 | YES | 07/31/2024 | YES | YES | 8/28/24- BILLING | ||||
| Scott | The Lebanon Valley Home Annille | 9189 | 07/02/2024 | 07/31/2024 | Onsite | Tomcat Sport 24 Edge | YES | R038674 | YES | 07/27/2024 | YES | YES | Sched MT5 8/20 | |||
| Scott | Elizabethtown College | 10249 | 07/16/2024 | 07/16/2024 | Onsite | Advance SC450 20B | YES | R038822 | YES | 08/05/2024 | YES | YES | 8/28/24- BILLING | |||
| Scott | Elizabethtown College | 10249 | 07/16/2024 | 07/16/2024 | Onsite | Karcher Chariot Iscrub | YES | R038823 | YES | 08/24/2024 | YES | YES | 8/28/24- BILLING | |||
| Scott | Elizabethtown College | 10249 | 07/16/2024 | 07/16/2024 | Onsite | Karcher Chariot II Iscrub 20 | YES | R038824 | YES | 08/24/2024 | YES | YES | 8/28/24- BILLING | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 07/23/2024 | Onsite | TomCat B-250843 | YES | 08/20/2024 | 0 | #VALUE! | QR13789 | 8/21/24- PER AMBER KOELSCH EMAIL THEY DONT REALLY USE THE TOMCAT, DO NOT REPAIR. JLD | |||||
| Scott | Pleasant View Retirement Comm. | 8912 | 05/03/2024 | 05/31/2024 | MDT | Karcher BR35/12 | YES | R038228 | YES | 08/02/2024 | YES | YES | 8/28/24 SHOP OUT ; Salesman Del. 8/29/24 SCOTT PICKED UP TODAY FROM THE SHOP.JLD | |||
| Scott | Elizabethtown College | 10249 | 06/03/2024 | 06/13/2024 | Onsite | Imop 307164 | YES | R038603 | YES | 07/23/2024 | YES | YES | 9/19-in billing | |||
| Scott | Pleasant View Retirement Comm. | 8912 | 07/23/2024 | Onsite | Windsor Chariot Iextact CE24 | YES | R039134 | YES | YES | YES | 9/18 INVOIVCED | |||||
| Scott | Pleasant View Retirement Comm. | 8912 | 07/23/2024 | Onsite | Nobles Strive Rider | YES | R039133 | YES | YES | YES | 9/18 INVOICED | |||||
| Scott | Elizabethtown College | 10249 | 09/04/2024 | Onsite | Advance Micromatic M17B | YES | R039527 | YES | 9/19- IN BILLING | |||||||
| Scott | PowerX3 | 12918 | 08/16/2024 | 08/16/2024 | MDT | Tennant T1 Corded | YES | R039385 | YES | 09/13/2024 | YES | YES | 9/18- ZONE 1 – Waiting for customer to pick and go into billing | |||
| Scott | MOUNTAINVIEW THOROUGHBRED | 1076 | 08/06/2024 | Onsite | Tennant 1610 10457366 | YES | R039327 | YES | 09/10/2024 | YES | YES | 9/26/24- INVOICED | ||||
| Scott | MOUNTAINVIEW THOROUGHBRED | 1076 | 08/06/2024 | Onsite | Tennant T5 | YES | R039360 | YES | 09/06/2024 | YES | YES | 9/26/24- INVOICED | ||||
| Scott | MOUNTAINVIEW THOROUGHBRED | 1076 | 08/06/2024 | Onsite | Tennant 1610 10458224 | YES | R039354 | YES | 09/12/2024 | YES | YES | 9/26/24- INVOICED | ||||
| Scott | Pleasant View Retirement Comm. | 8912 | 07/23/2024 | 07/23/2024 | MDT | Karcher BR 35/12 CBP | YES | R038870 | YES | 08/28/2024 | YES | YES | 7/25/24- AMBER GOT APPROVAL TO REPAIR MACHINE. I WILL STILL TRY FOR A WARRANTY COVERAGE. JLD; E/M shop for warranty ~jjw 09/17; Jackee is following up on this with the Vendor 10/10/2024 | |||
| Scott | Mount Calvary Christian SD | 13370 | 08/28/2024 | Onsite | Tornado FKS20 Orbital | YES | R039396 | YES | 09/25/2024 | YES | YES | 10/10/24 INVOICED | ||||
| Scott | MOUNTAINVIEW THOROUGHBRED | 1076 | 10/07/2024 | 10/10/2024 | Onsite | Karcher Chariot 3 CV 86/1 | NO | QR14131 / R039752 | NO | NO | YES | Converted to schedule 10/14/24 PO# has been added – ajf | ||||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 04/18/2024 | 04/18/2024 | Onsite | Sweeper 512 | YES | R037744 | YES | YES | YES | Repair 6/4 | ||||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 05/15/2024 | 05/15/2024 | Onsite | Viper AS510B-US | YES | R038003 | YES | 06/07/2024 | YES | YES | Repaired 6/4 | |||
| Tatum | J&T Fitness- Hanover | 11148 | 05/31/2024 | 05/31/2024 | Onsite | Tennant T3 | YES | R038158 | YES | YES | YES | Repaired 6/14 | ||||
| Tatum | TARANTIN IND | 16742 | 05/06/2024 | 05/24/2024 | Onsite | Advance CMAX 28ST | YES | R038215 | YES | YES | YES | 6/25/24- Put in billing. | ||||
| Tatum | Detailed Services | 6253 | 05/01/2024 | Onsite | Tennant T350 | YES | R038283 | YES | 06/26/2024 | YES | YES | invoiced out on 6/28 | ||||
| Tatum | A&T CLEANING INC | 4569 | 06/04/2024 | 06/04/2024 | MDT | Nacecare RSB150 | YES | R038318 | YES | 07/02/2024 | YES | 7/11 in zone 1; Art emailed on 7/11 to pick up; | ||||
| Tatum | CRESCENT INDUSTRIES, INC. | 11290 | 05/14/2024 | 05/14/2024 | Onsite | TEN 6100 | YES | R037988 | YES | 06/07/2024 | YES | YES | 8/2/24 INVOICED | |||
| Tatum | H.B. MCCLURE CO. INC. | 6011 | 06/26/2024 | Onsite | Factory Cat JF29 | YES | R038735 | YES | 07/31/2024 | YES | Once parts are in we need to pick up machine. ; Invoiced out on 7/31/24 | |||||
| Tatum | J&T FITNESS ENTERPRISE | 11148 | 07/09/2024 | 07/11/2024 | Onsite | Tennant T3 | YES | R038683 | YES | 07/22/2024 | YES | YES | 8/2/24 INVOICED | |||
| Tatum | R&D Cleaning | 9996 | 07/01/2024 | MDT | Tennant E5 | YES | R038911 | YES | YES | YES | 8/5 ZONE 1 | |||||
| Tatum | Vision Resources | 5855 | 07/23/2024 | 07/24/2023 | MDT | Windsor Mini ICapsol | YES | R039016 | YES | 09/11/2024 | YES | YES | 8/21/24- ZONE 1 | |||
| Tatum | J&T FITNESS ENTERPRISE | 11148 | 08/08/2024 | Onsite | Tennant T3 | YES | R039000 | YES | 08/23/2024 | YES | YES | 8/28/24 INVOICED | ||||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 08/13/2024 | 08/16/2024 | MDT | Imop XL 337221 | YES | R039272 | YES | YES | 8/29/24- SHOP OUT; SCHEDULED ON MT6 ON 8/30 | |||||
| Tatum | Bison Service Corp | 9427 | 02/15/2024 | 02/15/2024 | MDT | Proteam Super Coach 10 | YES | R039284 | YES | Original quote sent 4/12 & 5/30; Tatum is trying to get an answer – quote sent to her on 6/27; 7/19 E/M Tatum to see how she wanted me to proceed. ~ aas; 7/19- E/M Customer again and CC’d AE; 7/22- Per Mylene- Hold on to it. Never got answer back from the CBO (Dane Brown)- AAS; E/M customer and AE one more time. Next email wil be stating we are contacting Dane topick up the machine ~ aas 8/14/24; Per Mylene- I sent Dane Brown an email. If I don’t hear from him, do not proceed. I also let him know that if doesn’t proceed for the repair to contact your office and pick up the backpack. ~ aas 8/14/24; Dane Brown came in Jackee E/M customer for PO WE ARE WAITING ON CUSTOMER ~JJW 8/29; | ||||||
| Tatum | TENDER YEARS | 4588 | 08/12/2024 | 08/13/2024 | MDT | Clorox 360 | YES | QR13743 | 08/12/24 Tatum is picking up this unit and bringing it to Americhem – ajf; 8/28/2024 to rep; It appears that the quote was converted to order R039368. Will review this next week if still in the same status. ~ JJW 9/6/24 | |||||||
| Tatum | CARLISLE AREA SCHOOL DISTRICT | 4704 | 09/04/2024 | 09/05/2024 | Onsite | Kaivac 17501-06703 | YES | QR13899 | 9/6 – operator error, no leak, overfilled tank – ajf; Delete line 119 per ajf | |||||||
| Tatum | A&T cleaning | 4569 | 08/06/2024 | 08/07/2024 | MDT | Tennant V-LWU13B | YES | R039089 | INSTOCK | YES | YES | will review next week 9/6; just waiting for customer to pick up; | ||||
| Tatum | A&T cleaning | 4569 | 08/06/2024 | 08/07/2024 | MDT | Tennant V-LWU13B | YES | R039088 | YES | YES | YES | 8/29/24- ZONE 1; just waiting for customer to pick | ||||
| Tatum | Penske Truck Leasing | 7694 | 08/07/2024 | 08/07/2024 | Onsite | Tennant 5680 | YES | R039015 | YES | 08/27/2024 | YES | YES | 9/19- IN BILILNG | |||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 08/13/2024 | 08/16/2024 | MDT | Imop XL 336564 | YES | R039316 | YES | 09/10/2024 | YES | YES | 9/18- SHOP OUT | |||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 08/13/2024 | 08/16/2024 | MDT | Imop XL 337250 | YES | R039315 | YES | 09/28/2024 | YES | YES | 9/26/24- SHOP OUT | |||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 08/13/2024 | 08/16/2024 | MDT | Advance Viper AS510B-US | YES | R039492 | YES | YES | YES | 10/3/24- SHOP OUT | ||||
| Tatum | Country Meadows | 13123 | 08/26/2024 | MDT | Doodle Scrub | YES | R039511 | YES | 10/01/2024 | YES | YES | 10/3/24- Z1 | ||||
| Tatum | Carlisle Area SD- McGowan | 4704 | 08/27/2024 | 08/27/2024 | Onsite | Tennant T350 | YES | R039390 | YES | 09/12/2024 | YES | YES | 9/26/24- INVOICED | |||
| Tatum | Carlisle Area SD- Swartz | 4704 | 08/27/2024 | 08/27/2024 | Onsite | Kaivac 1750 | YES | R039389 | YES | 09/21/2024 | YES | YES | 9/26/24- INVOICED | |||
| Tatum | Carlisle Area SD- Lamberton | 4704 | 08/27/2024 | 08/27/2024 | Onsite | Kaivac 17501 | YES | R039388 | INSTOCK | YES | YES | 9/26/24- INVOICED | ||||
| Tatum | Carlisle Area SD- Mooreland | 4704 | 08/27/2024 | 08/24/2024 | Onsite | Kaivac 17501 | YES | R039387 | YES | 09/21/2024 | YES | YES | 9/26/24- INVOICED | |||
| Tatum | FRY COMMUNICATIONS | 339 | 08/12/2024 | 08/19/2024 | MDT | Nacecare Avenger | YES | R039413 | YES | 09/19/2024 | YES | YES | 10/15/24- SHOP OUT | |||
| Tatum | The Markets at Hanover | 10849 | 09/04/2024 | 09/04/2024 | Onsite | Tennant T1B | YES | R039593 | YES | YES | YES | 10/10/24- INVOICED | ||||
| Tatum | COOK’S JANITORIAL SERVICES | 4324 | 09/26/2024 | 10/02/2024 | Onsite | Tennant T300 | YES | R039763 | INSTOCK | YES | YES | 10/10/24- INVOICED | ||||
| Team | Pilot Travel Center | 16669 | 03/23/2025 | 05/17/2024 | MDT | Tornado BD 14-4 | YES | R038068 | YES | 06/07/2024 | YES | YES | Billed 6/4/24 | |||
| Team | MICHAEL GRIFFIN | 14139 | 05/10/2024 | 05/10/2024 | MDT | Windsor Admiral 8 | YES | R038113 | NO | NO | YES | 5/30/24 – customer gave verbal concent to scrap the unit – ajf | ||||
| Team | PRIORITY ONE CLEANING SERVICE | 12770 | 05/16/2024 | 05/16/2024 | MDT | TEN CS5 | YES | R038020 | YES | 05/23/2024 | YES | YES | Ready on 5/31- ZONE 1 (Customer Pickup) | |||
| Team | Americhem- Derry Township Rental | 05/17/2024 | 05/17/2024 | Onsite | Tennant B-10 | YES | R038188 | YES | 06/14/2024 | YES | YES | 7/1/24 Repaired – Warranty submitted today. 7/9/24Warranty credit received | ||||
| Team | JUS US SERVICES | 13554 | 06/04/2024 | MDT | Minuteman C46100-00 | YES | R038532 | YES | 07/08/2024 | YES | YES | Invoiced out on 7/12/24 | ||||
| Team | Cash Sale- L& L Market Place | 1 | 06/03/2024 | 06/03/2024 | Onsite | T600E | YES | W211561 | INSTOCK | YES | YES | Original quote sent on 6/11; Resent quote on 7/11; Flipped to order on 7/11; was R038671 then moved to W211561; Invoiced out on 8/6/24 | ||||
| Team | ANNIE’S KITCHEN LLC | 15723 | 06/17/2024 | Onsite | Minuteman E20 Sport | NO | R038900 | YES | YES | YES | 8/28/24- BILLING | |||||
| Team | Wenger’s Grocery | 16984 | Onsite | MinuteMan MM14QP | YES | R039224 | YES | 09/06/2024 | YES | YES | 9/18- INVOICED OUT | |||||
| Team | Cleaning Machine | 17236 | 08/29/2024 | 09/10/2024 | MDT | NaceCare 244nx | YES | R039459 | YES | 09/21/2024 | YES | YES | 9/23- ZONE 1 – Waiting for customer to pick and go into billing | |||
| Team | Annie’s Kitchen | 15723 | 07/24/2024 | 09/19/2024 | Onsite | Minuteman E20 Sport | YES | R039551 | NO | NO | YES | created to schedule, not parts needed | ||||
| Team | Wenger’s Grocery | 16984 | Onsite | TomCat GTX Rider 34D | YES | R039223, R039222 | YES | 09/02/2024 | YES | YES | R039223 completed on 9/23 ; R039222 completed on 9/20 | |||||
| Team | Coverall – Carla Parsons | 1144 | 08/07/2024 | 08/07/2024 | MDT | CleanMax CMNR-QD | YES | R039423 | YES | 09/25/2024 | YES | YES | 9/26/24-Z1 | |||
| Team | Americhem Fresh Look Rental | 3 | 08/21/2024 | Onsite | Tennant T6100 Rental | YES | R039366 | YES | YES | YES | 10/10/24 INVOICED | |||||
| Team | Priority one cleaning | 12770 | 09/19/2024 | MDT | Minuteman M24000-00 | YES | R039730 | YES | 10/26/2024 | YES | YES | 10/17- Z1 | ||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/07/2024 | 05/07/2024 | MDT | Viper SN18WD | YES | R037927 | YES | 05/22/2024 | YES | YES | Scheduled for truck delivery on 5/29/2024 MT6 | |||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/14/2024 | 05/14/2024 | MDT | SC5500B | YES | R037990 | YES | 05/21/2024 | YES | YES | Scheduled for truck delivery on 5/29/2024 MT6 | |||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/14/2024 | 05/14/2024 | MDT | SC5500B | YES | R037991 | YES | 05/21/2024 | YES | YES | Scheduled for truck delivery on 5/29/2024 MT6 | |||
| Tim | CITY OF HARRISBURG | 12550 | 05/22/2024 | 05/22/2024 | Onsite | Carbon | YES | R038162 | YES | 06/07/2024 | YES | YES | Repaired 6/6 | |||
| Tim | BISHOP MCDEVITT HIGH SCHOOL | 116 | 04/12/2024 | 04/12/2024 | MDT | 464 Sweeper | YES | R037682 | YES | 05/17/2024 | YES | YES | Scheduled MT6 6/12/2024 | |||
| Tim | ARAMARK EAST PENNSBORO SD | 10066 | 05/03/2024 | 05/03/2024 | MDT | T500 | YES | R037899 | YES | 05/16/2024 | YES | YES | Scheduled MT6 6/12/2024 | |||
| Tim | G.J.S. AND CARPET CLEANING | 5951 | 02/28/2024 | 03/01/2024 | Onsite | Tennant T3 | YES | QR12532 | NO | 7/2 paperwork scanned in quote no approval yet. JLD – No responce moved to completed | ||||||
| Tim | Susquehanna towship SD- high Sch | 745 | 06/19/2021 | 09/19/2024 | MDT | Tennant V-SMU-14 | YES | R038378 | YES | 07/12/2024 | YES | scheduled on 7/24 MT6 | ||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/20/2024 | 05/30/2024 | MDT | Sanitaire Upright 2221900634FJA | YES | R038375 | YES | YES | Sch 7/17 MT6 – resch for 7/24 MT6 | |||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL – Holtzman ele | 745 | 06/19/2024 | 06/19/2024 | MDT | Tennant v-bp-6 | YES | R038377 | YES | 07/12/2024 | YES | Sche 7/24 MT6 | ||||
| Tim | Bishop Mcdevitt High School | 116 | 06/14/2024 | 06/14/2024 | Onsite | Tennant T500 | YES | R038490 | YES | 07/14/2024 | YES | YES | 8/2/24- INVOICED | |||
| Tim | Bishop Mcdevitt High School | 116 | 06/14/2041 | 06/14/2024 | Onsite | Advance SC500X20R B | YES | R038491 | YES | 07/14/2024 | YES | NO | 8/2/24 INVOICED | |||
| Tim | Bishop Mcdevitt High School | 116 | 06/14/2024 | 06/14/2024 | Onsite | Advance Adfinity X20R | YES | R038492 | YES | 07/14/2024 | YES | YES | 8/2/24 INVOICED | |||
| Tim | H.A.C.C.-COLLEGE SVC CTR | 383 | 07/17/2024 | 07/23/2024 | Onsite | Nobles MSSR-10230580 | YES | R038956 | YES | 8/2/24 NO PARTS NEEDED INVOICED | ||||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 07/15/2024 | MDT | Tennant V-WD-24 might be a 1020 | NO | R038951 | YES | 8/2/24- SHOP OUT ; Invoiced out 8/7 | |||||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/20/2024 | 05/30/2024 | MDT | Tennant V-MU-14 | YES | R038374 | YES | 07/12/2024 | YES | YES | 8/2/24- SHOP OUT ; Invoiced out 8/8 | |||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/29/2024 | 06/24/2024 | MDT | Viper SN18WD | YES | R038782 | YES | 08/02/2024 | YES | YES | Quote sent on 7/10; Resent and CC’d AE ~ aas 7/19/2024; 7/22- Customer stated they approve to move forward. ~ aas ; Scheduled for deliver on 8/14 MT6 | |||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 06/13/2024 | 06/24/2024 | MDT | Viper SN 28WD | YES | R038783 | INSTOCK | YES | NO | Quote sent on 7/10; Resent and CC’d AE ~ aas 7/19/2024; 7/22- Customer stated they approve to move forward. ~ aas ; Scheduled for deliver on 8/14 MT6 | ||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 07/02/2024 | MDT | Square Scrub EBG-20 | YES | R038908 | YES | YES | YES | Scheduled for deliver on 8/14 MT6 | |||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 05/20/2024 | 06/06/2024 | MDT | Tennant V-MU-14 | YES | R038376 | YES | 08/14/2024 | YES | YES | Scheduled for deliver on 8/14 MT6 | |||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 06/18/2024 | 06/25/2024 | MDT | Square Scrub EBG-20/C Pivot | YES | R038626 | YES | YES | YES | Scheduled for deliver on 8/14 MT6 | ||||
| Tim | Aramark Est Penn- West Creek HIlls | 10066 | 07/29/2024 | 07/31/2024 | MDT | Tennant T300 | YES | R039032 | INSTOCK | YES | YES | 8/15 SHOP OUT ; sched 8/20 MT6 | ||||
| Tim | Aramark East Penns | 10066 | 08/01/2024 | 08/01/2024 | MDT | Oreck | YES | R039422 | 9/3/24 PARTS ARE OBSOLETE. SCRAP UNIT. e/m shop to see if we can delete this entry aas; 9/6; Quote moved to order and invoiced out as we scrapped unit for them. | |||||||
| Tim | YORK HOUSING AUTHORITY | 927 | 08/09/2024 | 08/15/2024 | MDT | Nobles EX E5 | YES | R039295 | YES | YES | YES | 9/12/24- STAGED SHOP OUT scheduled MT3 09/17/2024 | ||||
| Tim | BISHOP MCDEVITT HIGH SCHOOL | 116 | 09/17/2024 | 09/19/2024 | Onsite | Tomcat Pro V 2.1 26D | YES | R039552 | YES | |||||||
| Tim | Susquehanna Township Sch- Middle sch. | 745 | 08/07/2024 | 08/14/2024 | MDT | KaiVac 1750 | YES | R039274 | INSTOCK | YES | YES | 9/26/24- SHOP OUT | ||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 08/14/2024 | MDT | ProTeam Wet Dry Vac | YES | R039418 | YES | 09/16/2024 | YES | YES | 9/18 SHOP OUT; scheduled on mt6 9/25; | ||||
| Tim | Delone Catholic School | 5225 | 09/16/2024 | 09/23/2024 | Onsite | Tennant T500 | YES | R039627 | NO | NO | YES | 9/30/24- INVOICED | ||||
| tm | ||||||||||||||||
| Tom Graham | SOUTH MIDDLETON SCH. DIST. | 7809 | 04/17/2024 | 04/17/2024 | MDT | Tomcat 28-E | YES | R037725 | YES | 05/20/2024 | YES | YES | Scheduled to be delivered on 5/22/2024 on MT4 | |||
| Tom Graham | DERRY TOWNSHIP SCHOOL DISTRICT | 8422 | 05/07/2024 | 05/07/2024 | MDT | VERSAMATIC PLUS | YES | R037926 | YES | 05/16/2024 | YES | YES | Scheduled MT3 6/11/2024 | |||
| Tom Graham | HERSH ENT&RESRTS- HERSHEYPARK | 1862 | 02/16/2024 | 04/12/2024 | MDT | Cleanmax Zoom 1122002971 | YES | R037819 | INSTOCK | YES | YES | Ready for pickup on 5/1/2024 | ||||
| Tom Graham | HERSH ENT&RESRTS- HERSHEYPARK | 1862 | 04/25/2024 | 04/25/2024 | MDT | Zoom-800.8 | YES | R037819 | INSTOCK | YES | YES | Ready for pickup on 5/1/2024 | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | MINIMAG | YES | R038126 | YES | YES | YES | 6/25/24- Put into billing. | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | T350 | YES | R038127 | YES | 06/15/2024 | YES | YES | 6/25/24- billing | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Kaivac 1750 | YES | R038128 | YES | YES | YES | 6/25/24- Billing | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Squarescrub EBG 20 | YES | R038129 | YES | 06/16/2024 | YES | YES | 6/25/24- Billing | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Pioneer 225 FP | YES | R038130 | YES | YES | YES | 6/25/24- Put into billing. | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | WD 15 | YES | R038131 | YES | 06/15/2024 | YES | YES | 6/25/24- Billing | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Tomcat 26-D CRZ | YES | R038132 | YES | 6/25/24- Billing | ||||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Kaivac KV2150 | YES | R038134 | YES | YES | YES | 6/25/24- Put into billing | ||||
| Tom Graham | DERRY TOWNSHIP SCHOOL DISTRICT | 8422 | 05/14/2024 | 05/28/2024 | MDT | Windsor Versamatic Plus | YES | R038219 | YES | YES | YES | 6/25- SHOP OUT | ||||
| Tom Graham | Lancaster-Lebanon IU13 | 12114 | 05/30/2024 | 06/04/2024 | Onsite | Windsor Karcher iScrub 20 | YES | R038260 | YES | 06/26/2024 | YES | YES | Invoiced 7/17 | |||
| Tom Graham | READING AREA COMMUNITY COLLEGE | 14106 | 05/20/2024 | 05/20/2024 | MDT | SENSOR S2 12 | YES | R038039 | NO | YES | YES | 5/20/24- TOM GRAHAM IS GOING TO DELIVER THIS MACHINE BACK TO THE CUSTOMER. IT IS CURRENTLY SITTING BY JACKEE’S DESK. JLD; Invoiced out on 7/16/2024 | ||||
| Tom Graham | South Middleton SD- Rice | 7809 | 06/06/2024 | 06/14/2024 | Onsite | Karcher Clipper 12 | YES | R038543 | YES | 07/14/2024 | YES | YES | Invoice 7/16 | |||
| Tom Graham | South Middleton SD- Rice | 7809 | 06/06/2024 | 06/14/2024 | Onsite | Karcher Clipper 12 | YES | R038552 | YES | 07/15/2024 | YES | YES | Invoice 7/17 | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | STRIVE 900050-10364419 | YES | R038117 | YES | 06/15/2024 | YES | YES | 7/11 INVOICED | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | T300 | YES | R038118 | YES | YES | YES | 7/11 INVOICED | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Speed Scrub | YES | R038121 | YES | 06/10/2024 | YES | YES | 7/11 INVOICED | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | NANOEDGE | YES | R038123 | YES | YES | YES | INVOICED 7/11 | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | SPORT 24E | YES | R038124 | YES | YES | YES | 7/11 INVOICED | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Tomcat 20-D | YES | R038125 | YES | YES | YES | 7/11 INVOICED | ||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Karcher Vacuum | YES | R038337 | YES | YES | YES | Invoice out on 7/19 | ||||
| Tom Graham | Woodstream Corp. | 13696 | 03/11/2024 | 03/11/2024 | Onsite | Advance 17ST | YES | R038069 | NO | NO | ADV 9096737000 was removed from the order because the purchase was not approved – ajf | |||||
| Tom Graham | House of Reps service & repair | 10025 | 05/29/2024 | 06/11/2024 | MDT | Widnsor Sensor S2 12 | YES | R038346 | YES | 07/08/2024 | YES | sche 7/25 MT6 | ||||
| Tom Graham | Chapel Pointe | 15912 | 05/29/2024 | 05/30/2024 | Onsite | Karcher Stand-On Sweeper | YES | QR13144 | 6/11- E/M Quote Originally; 7/2 paperwork scanned in quote no approval yet. JLD; Resent quote and CC’d AE ~ aas 7/19; No response from customer. moved to close tab. 8/14/24 | |||||||
| Tom Graham | DERRY TOWNSHIP SCHOOL DISTRICT | 8422 | 03/29/2024 | 04/08/2024 | MDT | Windsor VSP 14 | YES | R038817 | YES | Originally sent on 5/30/2024; resent to customer and AE on 7/19- AAS; Quote not accepted. Return unit to customer. – Scheduled to go back on 7/30 on MT5 | ||||||
| Tom Graham | MOUNT ST. MARY’S UNIVERSITY | 8512 | 05/22/2024 | 05/22/2024 | Onsite | Kaivac 1250 | YES | QR13122 | E/M on 5/22 w/ no response.; E/M Tom to see how he would like to proceed ~ aas 7/19/24; No response from customer moved to completed tab. 8/14/24 | |||||||
| Tom Graham | MOUNT ST. MARY’S UNIVERSITY | 8512 | 05/22/2024 | 05/22/2024 | Onsite | Viper FANG 15B | YES | QR13121 | E/M on 5/22 w/ no response.; E/M Tom to see how he would like to proceed ~ aas 7/19/24; No response from customer moved to completed tab. 8/14/24 | |||||||
| Tom Graham | SOUTH MIDDLETON SCH. DIST. | 7809 | 07/15/2024 | 07/23/2024 | MDT | Eagle Propane Burnisher | YES | R038999 | YES | 8/8/24-SHOP OUT; Invoiced out on 8/12 | ||||||
| Tom Graham | South Middleton SD- Rice | 7809 | 06/06/2024 | 06/14/2024 | Onsite | Tennant B5 | YES | R038379 | YES | YES | YES | 7/31/24 COMPLETED INVOICE SENT | ||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 05/21/2024 | 05/21/2024 | Onsite | Tomcat CARBON 28E | YES | R038133 | YES | YES | 7/30/24 INVOICED | |||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 07/11/2024 | 07/11/2024 | Onsite | Nobles Strive 900050-10430227 | YES | R038704 | YES | 07/22/2024 | YES | YES | 8/7/24- SHOP OUT; Invoiced out on 8/13 | |||
| Tom Graham | WOODSTREAM CORPORATION | 13696 | 07/08/2024 | 07/15/2024 | MDT | Advance Infinity | YES | R038881 | YES | 7/30/24- INVOICED | ||||||
| Tom Graham | Township of Derry Parks & Rec- Community Center | 10326 | 08/08/2024 | 08/13/2024 | Onsite | Tennant T300 | YES | R039034 | YES | 8/13/24 Invoiced | ||||||
| Tom Graham | HEMPFIELD SCHOOL DISTRICT | 7811 | 07/11/2024 | 07/15/2024 | Onsite | Phoenix Floor Buffer | YES | R038837 | YES | 07/25/2024 | YES | YES | 8/19/24 BILLING | |||
| Tom Graham | LANCASTER-LEBANON IU 13 | 12114 | 06/14/2024 | 06/21/2024 | Onsite | Karcher Chariot I Vac 24 | YES | R038534 | YES | 08/01/2024 | YES | YES | 8/19/24- BILLING | |||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 07/11/2024 | 07/11/2024 | Onsite | Tennant EX SC 412 | YES | R038703 | YES | 07/22/2024 | YES | YES | 8/19/24- BILLING | |||
| Tom Graham | HEMPFIELD SCHOOL DISTRICT | 7811 | 07/15/2024 | MDT | Motoscrub Jet 3 | YES | R038836 | YES | 08/09/2024 | YES | YES | 8/15 SHOP OUT; Sched 8/22 MT7 | ||||
| Tom Graham | HERSH ENT&RESRTS- HERSHEYPARK | 1862 | 06/14/2024 | MDT | Cleanmax Zoom 800.6 1020009161 | YES | R039038 | YES | 08/26/2024 | YES | YES | 8/22/24 SHOP OUT | ||||
| Tom Graham | HERSH ENT&RESRTS- HERSHEYPARK | 1862 | 06/14/2024 | MDT | Cleanmax Zoom 800.6 1221011392 | YES | R039037 | YES | 08/26/2024 | YES | YES | 8/22/24- SHOP OUT | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Tennant T1 | YES | R039068 | YES | YES | YES | 8/22/24- SHOP OUT ON SKID.JLD | |||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor G14 N71001017 | NO | R039076 | 8/15/24- WILL BE RETURNED TO CUSTOMER UNREPAIRED, NOT SUPPORTED BY KARCHER ANYMORE. JLD | ||||||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor XP12 Y59207085 | YES | R039067 | YES | YES | YES | 8/22/24- ON SKID IN SHOP OUT.JLD | |||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor 18 T61009081 | NO | R039072 | YES | 8/15/24- WILL BE RETURNED TO CUSTOMER UNREPAIRED, NOT SUPPORTED BY KARCHER ANYMORE. JLD | |||||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher G14 | NO | R039073 | YES | 8/15/24- WILL BE RETURNED TO CUSTOMER UNREPAIRED, NOT SUPPORTED BY KARCHER ANYMORE. JLD | |||||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor XP18 Z261021070 | YES | R039071 | YES | YES | YES | 8/22/24- ON SKID SHOP OUT. JLD | |||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor G14 N71001009 | NO | R039074 | YES | 8/15/24- WILL BE RETURNED TO CUSTOMER UNREPAIRED, NOT SUPPORTED BY KARCHER ANYMORE. JLD | |||||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 05/21/2024 | 05/21/2024 | MDT | Floor Wand | YES | R038895 | NO | YES | Cannot be fixed. Valve is unavailable. | |||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Clipper Duo | YES | R038673 | YES | 08/18/2024 | YES | YES | 8/9 left voice msg/e/m ready for p/u | ||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Cleanmax Nitro | YES | R039248 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24, 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf | ||||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Cleanmax Nitro | YES | R039247 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24, 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf | ||||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Karcher Vacuum | YES | R039249 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24, 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf | ||||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Karcher Vacuum | YES | R039246 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf | ||||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Karcher Vacuum | YES | R039243 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24, 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf | ||||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Karcher Vacuum | YES | R039245 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24, 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf | ||||||
| Tom Graham | WEST SHORE SCHOOL DISTRICT | 8465 | 07/17/2024 | 07/18/2024 | Onsite | Advance SC1500 | NO | R038853 | YES | 08/05/2024 | YES | YES | 8/20 BILLING | |||
| Tom Graham | Derry Township SD | 8422 | 06/10/2024 | 06/12/2024 | MDT | Karcher Cadet 7 | YES | R038607 | YES | 08/23/2024 | YES | YES | 8/29/24 in billing | |||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor G14 N31001025 | NO | YES | 8/15/24- WILL BE RETURNED TO CUSTOMER UNREPAIRED, NOT SUPPORTED BY KARCHER ANYMORE. JLD | ||||||||
| Tom Graham | The Heritage of Green Hill | 9337 | 05/29/2024 | 06/06/2024 | MDT | Cleanmax Nitro | YES | R039244 | YES | Original sent on 6/20; followed up on 7/2; Customers reply back was Luis Delgado- I have not heard anything on 7/2.; Resent e/m to customer and AE ~ aas 8/14/24, 08/27/24 Due to the cost of repairs the customer has decided not to repair this machine and asked that we discard it for them. ajf : tracking pushed in billing on 8/29 | ||||||
| Tom Graham | ST JAMES LUTHERAN CHURCH | 5539 | 06/26/2024 | MDT | Minuteman Port A Scrub | NO | QR13416 | Customer dropped this off- Quote created to track. ; Could not find original email…E/M shop to help assist- aas 9/6/24; His machine from this quote was sent back to him with the purchase of the new machine. | ||||||||
| Tom Graham | SUSQUENITA SCHOOL DISTRICT | 11185 | 07/19/2024 | MDT | Nobles Strive 900050-1035905 | YES | R038869 | YES | 09/04/2024 | YES | YES | 9/12/24- STAGED SHOP OUT | ||||
| Tom Graham | HERSH ENT&RESRTS- HERSHEYPARK | 1862 | 06/14/2024 | MDT | Cleanmax Zoom 800.8 1122002970 | YES | R039039 | NO | YES | YES | Resent to the customer on 7/18 by Tom Graham; Tom dropped this off – ajf reviewed order no parts on this will review next week if still blank jjw 9/6; cannot duplicate error, shop is reaching out to cust. will update soon ajf 09/11/24, Called customer, left vm – 09/11/24 ajf; IN BILLING 9/17 | |||||
| Tom Graham | Susquenita Middle school | 11185 | 08/06/2024 | Onsite | TomCat Minimag | YES | R039131 | YES | YES | YES | 9/18 invoiced | |||||
| Tom Graham | HEMPFIELD SCHOOL DISTRICT | 7811 | 08/22/2024 | 09/03/2024 | Onsite | Advance SC1500 | YES | R039526 | YES | 9/19 IN BILLING | ||||||
| Tom Graham | HEMPFIELD SCHOOL DISTRICT | 7811 | 07/11/2024 | 07/15/2024 | Onsite | Minuteman Front Runner | YES | R038834 | YES | 10/01/2024 | NO | NO | MIN 762119 is still on B/O; Asked for an updated ETA ~ AAS 8/14/24; 8/14/24-MIN 762119 DUE TO SHIP IN OCTOBER. NO SPECIFIC DATE FROM VENDOR YET-EMG – Minuteman stated that part is obsolete, no replacement – ajf – Order canceled on 9/27/2024 | |||
| Tom Graham | Pro Quality Cleaning Of SC PA | 1880 | 06/24/2024 | 06/24/2024 | Onsite | Sandia 3560H | YES | R038845 | YES | 08/20/2024 | YES | YES | 7/2 paperwork scanned in quote no approval yet. JLD; Resent quote and CC’d AE ~ aas 7/19/24; Resent for the last time. If noresponce will move to close out. ~ aas 8/14/24; Parts camein on 8/20 ~ aas 09/05/24 found that the wand needs a new valve. Sent quote. Approved right away. – ajf; Valve was added to order on 9/5 and still needs to be added to a PO ~ aas 9/11; E/M SHOP FOR AN UPDATE AS TO WHEN THIS ITEM WILL BE ORDERED IN ~ jjw; Per Eric: 9/18 I will get these in asap. all parts received 9/24; | |||
| Tom Graham | Pro Quality Cleaning Of SC PA | 1880 | 08/09/2024 | 08/09/2024 | MDT | Viper | YES | R039267 | INSTOCK | YES | YES | 8/29/24- ZONE 1 customer p/u waiting for customer | ||||
| Tom Graham | DOVER AREA SCHOOL DISTRICT | 5233 | 08/19/2024 | 08/29/2024 | MDT | Kaviac 17501 | YES | R039592 | NO | NO | NO | 9/26/24- SHOP OUT | ||||
| Tom Graham | DOVER AREA SCHOOL DISTRICT | 5233 | 08/19/2024 | Onsite | KaiVac 17501 | YES | R039621 | YES | YES | NO | Requested more detail from customer for what is wrong and if a pick up or site visit; Scheduled MT4 10/16 | |||||
| Tom Graham | DOVER AREA SCHOOL DISTRICT | 5233 | 08/19/2024 | Onsite | Pioneer Eclipse 440ST | YES | R039620 | YES | YES | YES | 10/15/24- SHOP OUT | |||||
| Tom Graham | Lower Dauphin Sd- Middle | 7422 | 08/30/2024 | MDT | Square Scrub EBG28 | YES | R039670 | YES | 10/09/2024 | YES | YES | 10/17/24- INVOICED | ||||
| Tom Graham | South Middleton SD- Rice | 7809 | 08/28/2024 | 08/28/2024 | Onsite | TomCat Carbon XL 28E | YES | R039564 | YES | 09/27/2024 | YES | YES | 10/16/24- INVOICED | |||
| Tom Graham | South Middleton SD- Iron Forge | 7809 | 08/28/2024 | 08/28/2024 | Onsite | TomCat Hero 28-E | YES | R039565 | YES | 09/30/2024 | YES | YES | 10/16/24- INVOICED | |||
| Tom Graham | South Middleton SD- Yellow Breeches | 7809 | 08/28/2024 | 08/28/2024 | Onsite | TomCat Magnum 28-E | YES | R039566 | YES | 09/03/2024 | YES | YES | 10/24/24 INVOICED | |||
| Tom Graham | TRINITY PRESBYTERIAN CHURCH | 9352 | 08/28/2024 | 09/04/2024 | MDT | Minuteman Max Rider 20 | YES | R039652 | YES | 10/07/2024 | YES | YES | 10/15/24- SHOP OUT | |||
| Tom Graham | Thermofisther Scientific | 1913 | 07/31/2024 | 07/31/2024 | Onsite | Karcher B60 | YES | R039618 | YES | 10/07/2024 | YES | YES | 10/28/24 INVOICED | |||
| Tom Graham | Thermofisther Scientific | 1913 | 07/31/2024 | 07/31/2024 | Onsite | Karcher BR35/12 | YES | R039619 | YES | 10/07/2024 | YES | YES | 10/28/24 INVOICED | |||
| Tom Graham | Thermofisther Scientific | 1913 | 07/31/2024 | 07/31/2024 | Onsite | Karcher B60 | YES | R039616 | YES | 10/07/2024 | YES | YES | 10/28/24 INVOICED | |||
| Tom Graham | Thermofisther Scientific | 1913 | 07/31/2024 | 07/31/2024 | Onsite | Karcher BR 35/12 | YES | R039615 | YES | 10/07/2024 | YES | YES | 10/28/24- INVOICED | |||
| Tom Green | PENN STATE UNIVERSITY – HBG | 608 | 05/20/2024 | 05/20/2024 | MDT | sprayborg | YES | R038029 | NO | YES | YES | 5/23/24-CUSTOMER PICKED UP MACHINE TODAY. JLD | ||||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | Taski 44T | YES | R037970 | YES | 05/20/2024 | YES | YES | Billed 6/7/24 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | I SCRUB 20 | YES | R037975 | YES | 05/16/2024 | YES | YES | Billed 6/7/24 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/14/2024 | 05/14/2024 | Onsite | V-WD-9 | YES | R037993 | YES | 05/17/2024 | YES | YES | Billed 6/7/24 | |||
| Tom Green | PLANET FITNESS CENTRAL PA | 7988 | 05/07/2024 | 05/07/2024 | Onsite | T300 | YES | R037925 | YES | 05/21/2024 | YES | YES | Repaired onsite 6/6 | |||
| Tom Green | Historic Acres of Hershy | 9602 | 05/24/2024 | Onsite | Taski Swingo 855 | YES | R038209 | YES | 06/07/2024 | YES | YES | Repair on site 6/12 | ||||
| Tom Green | Historic Acres of Hershy | 9602 | 05/29/2024 | Onsite | Taski Swingo 856 | YES | R038210 | YES | 06/07/2024 | YES | YES | Rpair on site 6/12 | ||||
| Tom Green | Planet Fitness – Woodlyn | 7988 | 05/23/2024 | 05/30/2024 | Onsite | T300 | YES | R038258 | INSTOCK | YES | YES | Repaired on site 5/30/24. | ||||
| Tom Green | Planet Fitness – Chambersburg | 7988 | 05/31/2024 | 06/05/2024 | Onsite | Tennant T300 | YES | R038261 | INSTOCK | YES | YES | Repaired on site 6/5/24 | ||||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | 590 SWEEPER | YES | R037972 | YES | 05/21/2024 | YES | YES | Repaired 6/13/24 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | VSP 14 | YES | R037973 | YES | 06/07/2024 | YES | YES | Repaired 6/13/24 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/14/2024 | 05/14/2024 | Onsite | CT70 RIDER | YES | R037992 | YES | 05/17/2024 | YES | YES | Repair 6/13/24 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/16/2024 | 05/16/2024 | Onsite | ADVENGER 2600C | YES | R038018 | YES | 06/07/2024 | YES | YES | Repaired 6/13/24 | |||
| Tom Green | Planet Fitness- Market St. | 7988 | 05/30/2024 | 05/30/2024 | Onsite | Tennant T300 | YES | R038135 | YES | YES | YES | invoiced 6/19/24 | ||||
| Tom Green | Planet Fitness | 7988 | 06/06/2024 | 06/13/2024 | Onsite | Tennant T300 | YES | R038321 | INSTOCK | YES | YES | Repaired 6/13/24 | ||||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/14/2024 | 05/14/2024 | MDT | EBG-20C | YES | R037994 | YES | 06/14/2024 | YES | YES | rescheduled MT4 6/26/24 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | GLAZER 2500B | YES | R037971 | YES | 05/21/2024 | YES | YES | No charge see notes in voided sales order. | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | EBG-20 | YES | R037969 | YES | 05/31/2024 | YES | YES | Invoice 7/17 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | Vac 44T | YES | R037976 | YES | 05/20/2024 | YES | YES | Invoiced out on 6/10 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/16/2024 | 05/16/2024 | Onsite | Taski 44T | YES | R038017 | YES | 05/20/2024 | YES | YES | Invoiced out on 6/10 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/16/2024 | 05/16/2024 | Onsite | CB6 20C | YES | R038019 | YES | 05/31/2024 | YES | YES | Invoice 7/17 | |||
| Tom Green | SHIPPENSBURG AREA SCHOOL DIST. | 8447 | 05/13/2024 | 05/13/2024 | Onsite | EBG 20C | YES | R037974 | YES | 05/21/2024 | YES | YES | Pushed into billing on 7/19 | |||
| Tom Green | PLANET FITNESS CENTRAL PA | 7988 | 04/29/2024 | 04/29/2024 | Onsite | T300 | YES | W210178 | YES | 05/07/2024 | NO | Invoiced out on 6/25/2024 | ||||
| Tom Green | PLANET FITNESS CENTRAL Hershey | 7988 | Onsite | Tennant T300 | YES | R038666 | YES | 07/25/2024 | YES | YES | 8/2/24 INVOICED | |||||
| Tom Green | Planet Fitness- Dundalk | 7988 | 07/12/2024 | 07/12/2024 | Onsite | Tennant T300 | YES | R038682 | YES | 07/18/2024 | YES | YES | 8/2/24 INVOICED | |||
| Tom Green | Planet Fitness- HBG East | 7988 | 08/07/2024 | Onsite | Tennant T300 | NO | R038994 | INSTOCK | YES | 8/19/24 billing | ||||||
| Tom Green | PLANET FITNESS – ETTERS | 7988 | 08/26/2024 | 08/28/2024 | Onsite | Tennant T300 | YES | R039259 | INSTOCK | YES | YES | 8/29/24- BILLING | ||||
| Tom Green | Shippensburg Area SD – Intermediate | 8447 | 05/28/2024 | 05/28/2024 | Onsite | Windsor I Scrub | YES | R038784 | YES | 07/31/2004 | YES | YES | 9/4/24- INVOICE | |||
| Tom Green | Planet Fitness- Island Ave | 7988 | 07/17/2024 | Onsite | Tennant T300 | YES | R039111 | YES | YES | YES | 9/26/24- INVOICED | |||||
| Tom Green | Planet Fitness- Fishtown | 7988 | 08/20/2024 | Onsite | Tennant T300 | YES | R039261 | YES | 09/06/2024 | YES | YES | 9/26/24- INVOICED | ||||
| Tom Green | Planet Fitness- Aramingo | 7988 | 08/20/2024 | Onsite | Tennant T300 | YES | R039264 | YES | 09/06/2024 | YES | YES | 9/26/24- INVOICED | ||||
| Tom Green | Shippensburg Area SD – Intermediate | 8447 | Onsite | Windsor Iscrub 20 | YES | R039384 | YES | YES | YES | 9/26 BILLING | ||||||
| Tom Green | Planet Fitness | 7988 | 09/11/2024 | 09/19/2024 | Onsite | Tennant T300 | YES | R039597 | INSTOCK | NO | YES | 9/26/24- INVOICED | ||||
| Tom Green | Planet Fitness – Trevose | 7988 | 08/29/2024 | 08/29/2024 | Onsite | Tennant T300 | YES | R039505 | YES | YES | YES | 9/30/24- INVOICED | ||||
| Tom Green | Planet Fitness- Reading | 7988 | 09/24/2024 | 09/24/2024 | Onsite | Tennant T300 | YES | R039590 | YES | YES | YES | Quote converted to R039590 | ||||
| Zack | CENTRAL DAUPHIN SCHOOL DIST | 8524 | 05/10/2024 | 05/10/2024 | MDT | Numatic 244NX | YES | R037963 | YES | 06/07/2024 | YES | YES | Ready on 5/31-ZONE 1 (Customer Pickup) | |||
| Zack | CENTRAL DAUPHIN SCHOOL DIST | 8524 | 05/21/2024 | 05/28/2024 | MDT | Advance Convertamatic | YES | Scrapped | ||||||||
| Zack | Providence Place | 13743 | 05/22/2024 | MDT | Advance Aqua Plus AXP | YES | R038322 | YES | 06/27/2024 | YES | YES | 6/25- SHOP OUT | ||||
| Zack | Providence Place | 13743 | 05/22/2024 | MDT | Minuteman Kleen Sweep 25w | YES | R038323 | YES | 07/02/2024 | YES | YES | 06/27/24 shop out – del on 7/3 MT5 | ||||
| Zack | GREEN TREES CLEANING COMPANY | 9456 | WMP | Proteam SCM-1282 | YES | W211041 | YES | 07/14/2024 | Invoiced out on 7/15/204 | |||||||
| Zack | GREEN TREES CLEANING COMPANY | 9456 | Onsite | Tennant T7 | YES | W210773 | YES | Invoiced out on 7/25/24 | ||||||||
| Zack | Providence Place- Lancaster | 13743 | 07/25/2024 | Onsite | Advance Aqua Plus AXP | YES | R039102 | YES | 8/19/24- billing | |||||||
| Zack | Providence Place Sr. Living- Pottsville HK | 13743 | 07/03/2024 | 07/17/2024 | MDT | Clarke Extractor EX40 18LX | YES | R038833 | YES | 09/27/2024 | YES | YES | 9/12/24- STAGED IN SHOP OUT | |||
| Zack | Big Spring SD – Mt Rock Ele | 110 | 07/24/2024 | Onsite | Tennant T350 | YES | R039059 | YES | 08/20/2024 | YES | YES | 9/12/24 IN BILLING | ||||
| Zack | Providenace Place- Lancaster | 13743 | 08/07/2024 | MDT | Minuteman | YES | R039137 | YES | 09/06/2002 | YES | YES | 9/12/24- STAGED SHOP OUT scheduled MT7 09/19/2024 | ||||
| Zack | Big Spring SD – Oak Flat ele | 110 | 08/02/2024 | 08/02/2024 | MDT | Nacecare NUC244.NX | YES | R039306 | YES | YES | YES | 9/18- SHOP OUIT | ||||
| Zack | Big Spring SD- Newville | 110 | 07/24/2024 | Onsite | Tennant T350 | YES | R039060 | YES | 08/20/2024 | YES | YES | 9/17/24- IN BILLING | ||||
| Zack | Big Spring SD- Newville | 110 | 08/30/2024 | 08/30/2024 | Onsite | Tennant T350 | YES | QR13991 | NO | NO | NO | Original quote was sent on 9/17/2024; 9/18/24- PER CHERI “We still have one of those here so I’m going to replace it this time. No need for the service.” JLD | ||||
| Zack | Grace Baptist Church | 11338 | 09/10/2024 | 09/23/2024 | MDT | Karcher Cadet | YES | R039693 | YES | 10/11/2024 | YES | YES | 10/17 SHOP OUT | |||
| Marty | North Bay Education | 9470 | Onsite | Tennant T260 | R040329 | |||||||||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor XP12 Y59207094 | YES | R039801 | YES | YES | YES | 10/15/24- SHOP OUT NOT REPAIRED TOO COSTLY. – SHOP OUT – coded as customer pick up; Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | |||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor XP12 Y59207092 | YES | R039800 | YES | 10/22/2024 | YES | YES | 10/30/24 SHOP OUT – coded as customer pick up; Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf; 1/30/25: LEFT VM FOR JOEL ABOUT PICKING UP. –SLC | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor 18 | YES | R039070 | YES | 10/02/2024 | YES | YES | Parts received 10/02; 9/13/24- REPLACED ALL THE PARTS LISTED THEN FOUND OUT THE SENSOR KAR86145060 MIGHT BE THE ISSUE NOT THE SERVO MOTOR AND PILE ADH WHEEL. ADDED THE SENSOR AND ZEROED OUT THE SERVO MOTOR AND PILE ADH WHEEL. THE REPAIR FOLD IS ON ERIC’S DESK. DAN KNOWS TO GIVE THE PARTS TO ERIC TO PUT THEM IN INVENTORY. JLD SHOP OUT.Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Windsor Backpack | YES | R039069 | YES | 08/21/2024 | YES | YES | 8/29/24- SHOP OUT coded as customer pick up;Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor 18 K131471 | YES | R039563 | YES | 10/03/2024 | YES | YES | 10/3/24 shop out – coded as customer pick up;Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor 2 12″ N59010651 | YES | R039066 | YES | 08/21/2024 | YES | YES | 8/29/24- SHOP OUT coded as customer pick up; Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher iCapsol | YES | R039004 | YES | 11/29/2024 | YES | YES | 9/18- SHOP OUT – coded as customer pick up;Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor 18 T61009080 | YES | R039405 | YES | 09/18/2024 | YES | YES | 9/18- SHOP OUT – coded as customer pick up; Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor S2, 14 F-381006494 | YES | R039083 | YES | 08/27/2024 | YES | YES | 8/29/24- SHOP OUT coded as customer pick up; Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor XP18 B61027766 | YES | R039404 | YES | 09/17/2024 | YES | YES | 9/26/24- SHOP OOUT – coded as customer pick up;Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 07/03/2024 | MDT | Karcher Sensor XP18 | YES | R039562 | YES | 09/30/2024 | YES | YES | 10/3/24- SHOP OUT – coded as customer pick up;Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Tom Graham | QUALITY MAINTENANCE SERVICES | 7810 | 05/21/2024 | MDT | Aqua Foil Floor Wand | YES | R039082 | YES | 08/27/2024 | YES | YES | 8/28/24- SHOP OUT; 8/28/24- REPAIR COMPLETED. CUSTOMER HAS MULTIPLY MACHINES IN FOR REPAIR. WILL REACH OUT WHEN THE REST ARE DONE. JLD – coded as customer pick up;Left msg for customer ready for pick up and rqsted call back to verify day 1/7/24~agf | ||||
| Brenda | Tower Health- Pottstown | 9198 | 11/05/2024 | 11/05/2024 | MDT | Tennant IMop XXL | YES | R040287 | YES | 12/09/2024 | YES | YES | ALL PARTS CAME IN ON 12/9/24 IN SHOP OUT 12/20/24 AGF | |||
| Brenda | Tower Health- Pottstown | 9198 | 11/06/2024 | MDT | Tomcat Orbits | YES | R040051 | YES | 11/15/2024 | YES | NO | Needed verification of Machine info; Original quote QR14245 ; All parts came in on 11/15/2024, 11/15/24 Handwrite to pick up R040093, Em Cust for pick uo instructions – ajf; Per Andrew- R040096 It’s a pick up handwrite for the unit to repair at the shop. I’m waiting for pickup instructions to pass along to distribution. 11/18/2024; 11/20/24 Customer request that Adam pick up unit when he is there next time. – ajf; Per AJF, Adam scheduled to go to Tower Health the week of 12/16/24; IN SHOP OUT | ||||
| Brenda | Tower Healther- St. Christophers | 9198 | 11/04/2024 | 11/04/2024 | Onsite | Advance SC1500 REV | YES | R040306 | YES | 12/11/2024 | YES | YES | 1/3/25- BILLING | |||
| Brenda | Tower Healther- St. Christophers | 9198 | 11/04/2024 | 11/04/2024 | Onsite | Tennant T300 | YES | R040305 | YES | 12/09/2024 | YES | YES | 1/3/25- BILLING | |||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 06/28/2024 | 07/08/2024 | Onsite | Koblenz SP15 | YES | R039439 | YES | 10/10/2024 | YES | YES | KOB 26-0260-01-3 IS STILL SHOWING AS B/O – ASKED FOR A NEW ETA ~ AAS 10/28/2024; 10/29/24-KOB 26-0260-01-3 IS STILL ON B/O FROM MANUFACTURER. VENDOR WILL LET US KNOW WHEN THE ITEM IS TO SHIP.-EMG; E/M ERIC TO SEE IF THERE IS AN UPDATE ~ AAS 11/17/24; Per Eric- They shipped this out on Friday. Tracking info in the note of the order 11/18/2024; All items are here as of 11/19/2024; 12/30/24 SHOP OUT~AGF | |||
| Dave | Southern York County SD | 8203 | 09/18/2024 | 09/18/2024 | MDT | Wet/Dry Vacs | YES | R040048 | YES | YES | YES | 11/12/24 MATT PROVIDED CORDS FOR FREE, LABOR NEEDS SUBMITTED FOR WARRANTY AJF. 1/7/25 SHOP OUT | ||||
| Kurt | UPMC POLYCLINIC | 11466 | 12/27/2024 | 01/07/2025 | Onsite | Tennant T3 | R040642 | NO | NO | NO | REPAIR WAS COMPLETED, RQSTED PO FOR BILLING ~AGF | |||||
| Marc | OLLIES BARGAIN OUTLET INC. – Hazelton | 1623 | 07/02/2024 | 07/10/2024 | Onsite | Tennant Castex | NO | QW02750 | NO | NO | NO | Quote only created to get scheduled | ||||
| Marc | Crayola LLC- Forks I | 6130 | Onsite | Tennant T5 | YES | 10/02/2024 | 3 | Current | QR14101 | NO | NO | NO | 11/7 John handles Crayola DUPLICATE SENT IN DECEMBER | |||
| Marc | Crayola LLC- CBC | 6130 | Onsite | Tennant T3 | YES | 10/02/2024 | 3 | Current | QR14099 | NO | NO | NO | 11/7 John handles Crayola; DUPLICATE SENT 12/23/25 | |||
| Marc | Crayola LLC- Forks I | 6130 | Onsite | Tennant T3 | YES | 10/02/2024 | 3 | Current | QR14096 | NO | NO | NO | 11/7 John handles Crayola; DUPLICATE SENT ON 12/23/24 | |||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant T5 | YES | 10/02/2024 | 3 | Current | QR12358 | NO | NO | NO | 11/7 John handles Crayola; DUPLICATE SENT ON 1/6/25 | ||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant T5 | YES | 10/02/2024 | 3 | Current | QR12358 | NO | NO | NO | 11/7 John handles Crayola; DUPLICATE SENT ON 1/6/25 | ||
| Jim | Allied Maint. | 8650 | 11/11/2024 | MDT | Sanitaire SC580A | NO | QR14429 | NO | NO | NO | CREATED TO SCHEDULE; EM ANDREW for update on this. Appears repair was completed at no charge 1/13/25 ~AGF | |||||
| Marty | SPRINGWELL LLC | 7825 | 07/10/2024 | MDT | Windsor S-12 E-70476179 | YES | R040425 | YES | 12/20/2024 | NO | NO | Quote only created for tracking. 08/28/24 Sent these to Marty to review with Kim -ajf; 12/13/24- MARTY APPROVED THIS REPAIR VIA EMAIL. JLD | ||||
| Marty | SPRINGWELL LLC | 7825 | 07/10/2024 | MDT | Karcher S-12 | YES | R040454 | YES | 01/16/2025 | YES | YES | 1/3/25- SHOP OUT | ||||
| Marty | SAINT JAMES SCHOOL | 7862 | 11/14/2024 | MDT | Nobles Speed Scrub | NO | QR14461 | NO | NO | YES | Created to pick up, Customer is not sending in this machine. They might have fixed it.; E/M shop to see if this line item should be removed? ~ aas 12/2/24; EM Shop for status 12/16/24 AGF; follow up EM to shop 12/30/24 ~AGF | |||||
| Marty | SAINT JAMES SCHOOL | 7862 | 11/14/2024 | 11/25/2024 | MDT | Nobles Speed Scrub | YES | R040343 | YES | 12/13/2024 | YES | YES | All parts came in on 12/13/24; IN SHOP OUT 12/20/24 AGF | |||
| Matthew | ST Joseph’s Church & School | 1803 | 09/24/2024 | 10/02/2024 | MDT | Tennant IMop | YES | R039802 | YES | 12/16/2024 | YES | NO | 1/7/25- UNREPAIRABLE RETURNING TO CUSTOMER NO CHARGE. SHOP OUT JLD | |||
| Matthew | Susquehanna Township SD- Sara Lindemuth | 745 | 11/06/2024 | 11/21/2024 | MDT | Sanitaire SC5500 | YES | R040328 | YES | 12/16/2024 | YES | NO | SHOP OUT MT6 1/8/25 | |||
| Mike | MONTGOMERY CTY ASSO FOR BLIND | 16379 | 11/12/2024 | 11/12/2024 | MDT | Karcher | YES | R040424 | YES | 01/07/2025 | YES | YES | 1/8/25- Z1 | |||
| Mike | 4600 Jonestown LLC | 10887 | 12/11/2020 | MDT | Minuteman E-33XL | NO | QR14626 | NO | NO | NO | Created to schedule; PENDING PICK UP 12/30/24 ~AGF | |||||
| Mike | Goodwill – PennDot | 356 | 12/17/2024 | 12/17/2024 | MDT | Minuteman L15115 | R040558 | NO | NO | YES | IN Z1 FOR PICK UP 12/27/24 ~AGF | |||||
| Scott | PLEASANT VIEW RETIREMENT COMM | 8912 | 12/05/2024 | Onsite | Sanitaire SC930A | YES | R040448 | NO | 12/24/2024 | NO | NO | BUILDING PO; ALL PARTS ARRIVED | ||||
| Scott | Spooky Nook | 13087 | Onsite | Timberline S26D | YES | R040496 | YES | 12/27/2024 | NO | NO | ||||||
| Scott | Pleasant View Retirement Comm. | 8912 | Onsite | TENNANT/NOBLE EXTRACTOR | YES | R040554 | INSTOCK | YES | NO | |||||||
| Tatum | Markets at Hanover | 10849 | 06/06/2024 | 06/14/2024 | Onsite | Tennant T1 | NO | QR13251 | NO | NO | NO | WARRANTY PENDING; NO CHARGE, TECH WAS ONSITE FOR LESS THAN 5 MIN JLD | ||||
| Tatum | Detailed Service | 6253 | 08/26/2024 | MDT | Tennant E5 | YES | R039500 | YES | 01/06/2025 | YES | YES | All items came in on 11/01/2024; 11/12/24- ADDED LINE ITEMS 8 AND 9 for additional repairs. john approved to not charge the customer. Spoke to Brian he is aware of this. JLD 12/16/24 SHOP OUT | ||||
| Team | Cash Sale – Kevin Little | 1 | 11/14/2024 | 11/14/2024 | MDT | Clarke | NO | QR14452 | NO | NO | NO | CREATED TO SCHED PICK UP; PENDING QUOTE TO BE BUILT 12/30/24 ~AGF; THIS MACHINE IS TO BE SCRAPPED | ||||
| Tim | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 09/17/2024 | MDT | Viper SN18WD 15571 | NO | QR13981 | NO | NO | NO | created to schedule pick up; PENDING PICK UP 12/30/24 ~AGF DUPLICATE | |||||
| Tom Graham | MIDDLETOWN AREA SCHOOL DIST. | 535 | 08/13/2024 | Onsite | Tennant T7 | NO | QR13759 | NO | NO | NO | 8/13/24 NO RESPONSE, LEFT VM; 8/15 EM NO RESPONSE AJF; 9/17/24 NO RESPONSE LEFT VM AJF; CLOSED DUE TO NO RESPONSE AGF | |||||
| Tom Graham | DERRY TOWNSHIP SCHOOL DISTRICT | 8422 | 09/13/2024 | Onsite | Tennant T7 | NO | QR13954 | NO | NO | NO | DUPLICATE | |||||
| Team | HARVARD SERVICES GROUP | 16841 | 06/28/2024 | 07/02/2024 | Onsite | Tennant T17 | NO | QR13379 | NO | NO | NO | Quote only created to get scheduled. This order convered to R038252 but was cancelled on 9/26/24 due to no response. | ||||
| Tom Graham | Derry Township SD- Middle school | 8422 | 12/04/2024 | 12/09/2024 | MDT | Tennant T1 Li | YES | R040498 | YES | YES | YES | 12/17/24- started as an onsite repair but then Dan brought the machine back to the shop. jld | ||||
| Tom Graham | Lincoln Intermediate Unit #12 | 5388 | 09/24/2024 | 09/24/2024 | MDT | Tennant E5 | YES | R040341 | YES | 12/13/2024 | YES | YES | All parts came in on 12/13/24 IN SHOP OUT 12/20/24 AGF | |||
| Tom Graham | Pro Quality Cleaning | 1880 | 12/18/2024 | MDT | Cleanmax Zoom 200 | YES | QR14672 | NO | NO | NO | 1/9/25 DECLINED REPAIR -SCRAP MACHINE | |||||
| Tom Graham | Pro Quality Cleaning | 1880 | 12/18/2024 | MDT | Cleanmax Zoom 200 | YES | QR14674 | NO | NO | NO | 1/9/25 DECLINED REPAIR – SCRAP MACHINE | |||||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 10/28/2024 | 11/05/2024 | MDT | Cleanmax ZM 200 | YES | R040500 | YES | YES | YES | 1/3/25- SHOP OUT | ||||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 10/28/2024 | 11/05/2024 | MDT | Tennant V-LWU-13 | YES | R040502 | YES | 01/03/2025 | NO | YES | JACKEE IS WORKING WITH NEW EMPLOYEE ON THIS | |||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 10/28/2024 | 11/05/2024 | MDT | Tennant V-LWU-13 | YES | R040503 | YES | YES | NO | JACKEE IS WORKING WITH NEW EMPLOYEE ON THIS; OUT FOR DELIVERY 1/14/25 | ||||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 10/28/2024 | 11/05/2024 | MDT | Cleanmax ZM 200 | YES | R040501 | YES | YES | YES | 1/3/25 SHOP OUT | ||||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 10/28/2024 | 11/05/2024 | Onsite | Powr-Flite PF50DC | YES | R040447 | YES | 12/29/2024 | NO | YES | BUILDING PO; 12/27/24 SHOP OUT AGF | |||
| Zack | H.A.C.C | 383 | Onsite | Kaivac 1750 | YES | R040303 | YES | 12/10/2024 | YES | NO | All parts came in on 12/10/2024 | |||||
| Zack | H.A.C.C | 383 | Onsite | Kaivac 120 | YES | R040302 | YES | 12/10/2024 | YES | NO | All parts came in on 12/10/2024 | |||||
| Zack | Providence Place | 13743 | 11/20/2024 | 12/04/2024 | Onsite | Chariot 3 Iextract Duo 26 | YES | R040404 | YES | 12/19/2024 | YES | YES | 1/14/25- INVOICED | |||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 10/24/2024 | Onsite | Tennant T7 | YES | R040007 | YES | 11/19/2024 | YES | YES | 1/15/25- INVOICED | ||||
| Andy | Talen Energy – Brunner Island | 14461 | 11/12/2024 | Onsite | Advance Adfinity 20D | YES | R040461 | YES | 12/24/2024 | YES | YES | 1/14/25- INVOICED | ||||
| Brenda | Tower Health- Pottstown | 9198 | 10/30/2024 | Onsite | Tennant T500 | YES | R040430 | YES | 12/24/2024 | YES | YES | 1/13/25- INVOICED OUT | ||||
| Larry | BUDDY’S CLEANING – SUSQ UNIV | 10534 | Onsite | Tennant Imop XL | YES | R040187 | INSTOCK | YES | YES | 1/14/25 INVOICED | ||||||
| Larry | BUDDY’S CLEANING – SUSQ UNIV | 10534 | Onsite | Tennant Imop Lite | YES | R040188 | YES | 12/02/2024 | YES | YES | 1/14/25- INVOICED | |||||
| Larry | Susquehanna University | 14473 | Onsite | Tomcat VR Rider Sweeper | YES | R040323 | YES | 12/11/2024 | YES | YES | 1/14/25- INVOICED | |||||
| Brenda | Tower Health- Pottstown | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Tennant Air Mover | NO | R040615 | NO | NO | YES | RQSTED PO FROM JESSICA TO FLIP QUOTE AS REPAIR HAS BEEN COMPLETED; SET TO GO FOR DELIVERY BY 01 1/13/25 ~AGF | ||||
| Brenda | Menno Haven – Northfield | 13874 | 11/06/2024 | 11/06/2024 | MDT | Karcher Puzzi | YES | R040313 | YES | 01/05/2025 | YES | YES | 1/8/25- SHOP OUT D; SCHEDULED TO DELIVER 1/14/25 | |||
| Tom Graham | Pa Dept of General Ser- Forum Building | 8238 | 09/06/2024 | 09/11/2024 | MDT | Windsor CSXC20 | YES | R040031 | YES | YES | YES | All parts came in on 12/02/2024; IN SHOP BIN 12/30/24 ~AGF; WAITING ON PPW FROM TECH 1/13/25 AGF; SHOP OUT A SET FOR DELIVERY 1/16/25 | ||||
| Matthew | Susquehanna Township School- Sara Lindemuth | 745 | 12/20/2024 | MDT | Tennant V SMU-14 | YES | R040599 | INSTOCK | YES | YES | 1/8/25- SHOP OUT SHIP DATE 1/15/25 | |||||
| Scott | BISHOP MCDEVITT HIGH SCHOOL | 116 | 01/16/2025 | 01/16/2025 | Onsite | Tomcat Rider | YES | R040821 | NO | NO | YES | Invoiced | ||||
| Andy | Ciocca Honda Harrisburg | 14539 | Onsite | NSS Wrangler | YES | R040831 | NO | NO | NO | ORG SENT ON 12/3, RESENT ON 12/16 ~AGF; 3rd ATTEMPT EMAILED AGF; PER ANDY: I am quoting Dave Sampson a piece of equipment for possible replacement of this old scrubber NSS. 1/2/25 ~AGF; EM Andy for an update on this quote, reminded him if new unit is purchased, customer is responsible for diag time and site visit ~AGF; CUSTOMER BILL FOR INITIAL VISIT AND DIAG TIME INVOICED | ||||||
| Dave | SPRING GROVE AREA SCHOOL DIST. | 5484 | 10/04/2024 | Onsite | Tennant T7 | YES | R039744 | YES | 10/17/2024 | YES | YES | 1/20/25- INVOICED OUT | ||||
| Scott | Mountaiview | 1076 | 12/06/2024 | Onsite | Tennant T1610 | YES | R040366 | YES | YES | YES | 1/17/25- INVOICED OUT | |||||
| Scott | Elizabethtown College | 10249 | 01/03/2025 | 01/06/2025 | Onsite | Tennant | YES | R040799 | NO | NO | 1/17/25- INVOICED OUT | |||||
| Tatum | The Markets at Hanover | 10849 | Onsite | Tennant T1 | YES | R040568 | NO | YES | YES | Created to schedule; Tentative appt 1/14/25 | ||||||
| Ashley | Foxdale Village | 6995 | 09/13/2024 | Onsite | YES | A025500 | NO | YES | NO | 1/20/25 EM RAY FOR STATUS UPDATE OF THIS REPAIR ~AGF; PER RAY ORDER COMPLETE, EM CHUCK TO SCAN OUT ITEM TO CLOSE OUT ORDER ~AG | ||||||
| Andy | CIOCCA TOYOTA WILLIAMSPORT | Onsite | PACIFIC S-28 SCRUBBER | YES | W213042 | YES | YES | YES | 1/20//25-EM FOR STATUS-AGF; COMPLETED PER RAY 1/22/25 | |||||||
| Andy | MONTGOMERY AREA SD | 5262 | 10/15/2024 | WMP | SS300 NOBLES | YES | 277043 | YES | YES | NO | 1/20//25-EM FOR STATUS-AGF | |||||
| Andy | MONTGOMERY AREA SD | 5262 | 10/15/2024 | WMP | SS300 NOBLES | YES | 277043 | YES | YES | NO | 1/20//25-EM FOR STATUS-AGF | |||||
| Brenda | Tower Health- Pottstown | 9198 | Onsite | Tennant T7 | YES | R040565 | NO | NO | YES | EM FOR PO TO PUSH INTO BILLING 12/27/24 AGF: COMPLETED 1/14/25-JJW | ||||||
| Brenda | Tower Health- Pottstown | 9198 | Onsite | Nobles SSR | YES | R040566 | NO | NO | YES | EM FOR PO TO PUSH INTO BILLING 12/27/24 AGF: COMPLETED 1/14/25-JJW | ||||||
| Brenda | Tower health- Pottstown | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Advance Advolution 20XP | NO | QR14642 | NO | NO | NO | WAITING FOR PAPERWORK FROM TECH. VISIT WAS 1/8/25 AGF; E/M Andrew for updates .01/23/25.–SLC | ||||
| Brenda | Tower Health- Pottstown | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Kacher Clipper Duo | NO | QR14645 | NO | NO | NO | WAITING FOR PAPERWORK FROM TECH VISIT WAS 1/8/25 AGF; E/M Andrew for updates .01/23/25.–SLC | ||||
| Brenda | Tower Health- Reading Hosp | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Karcher Clipper Duo | NO | QR14646 | NO | NO | NO | WAITING FOR PAPERWORK FROM TECHVISIT WAS 1/8/25 AGF; E/M Andrew for updates .01/23/25.–SLC | ||||
| Brenda | Tower Health- Reading Hospital | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Advance SC351 | NO | QR14649 | NO | NO | YES | WAITING FOR PAPERWORK FROM TECH VISIT WAS 1/8/25 AGF, 1/13/25 there’s nothing wrong with this machine – ajf ; E/M Andrew for updates .01/23/25.–SLC | ||||
| Brenda | Tower Health- St Christopher | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Tennant T7 | NO | QR14652 | NO | NO | NO | WAITING FOR PAPERWORK FROM TECH VISIT WAS 1/8/25 AGF; E/M Andrew for updates .01/23/25.–SLC | ||||
| Brenda | Menno Haven Retirement | 13874 | 10/22/2024 | 11/06/2024 | MDT | Kacher Chariot 3 | YES | R040446 | YES | YES | YES | 1/17/25- SHOP OUT | ||||
| Tom Graham | Derry Township | 8422 | 12/23/2024 | MDT | Cleanmax Zoom 800 | YES | R040798 | NO | NO | YES | 1/17/25 SHOP OUT | |||||
| Zack | BUCKNELL | 14471 | 09/27/2024 | WMP | KARCHER BRC 30/15 | YES | W212444 | YES | 12/12/2024 | NO | YES | WARRANTY waiting on bearing; Emailed Eric to get an ETA for parts 12/16/24 AGF 12/17/24 per Eric:It currently says that it is going to ship on the 18th but it seems as if the vendor may be unsure. I will check back on Wednesday to see what it says then. AGF. ERIC VERIFIED PART WILL SHIP OUT BY 1/8/25 ~AGF | ||||
| Jim | ALLIED MAINT | 8650 | 09/03/2024 | 09/03/2024 | Onsite | Tornado | YES | R039573 | YES | 11/17/2024 | YES | YES | WARRANTY – 9/23/2024 ; Still waiting on part- e/m for new ETA – AAS 11/7/2024 ; SHIPPED FEDEX BY VENDOR ON 11/15/2024; EM for Warranty/PO status 12/16/24 AGF PER SHOP:PO ADDED TO ORDER(PO# JG121624A) PROVIDED BY AE, Adam was able to repair this unit onsite with a part from his van. I sent Jim Green the quote asking for a PO # at that time he informed me that this should be covered under warranty. I called the warranty and explained the situation. They told me to submit the warranty claim and it should be covered but we needed to order the part from them. The part was ordered. I put an internal note to let me know when the part arrived. I was never notified when this part came in. I am submitting the warranty. 12/16/24 AGF; EM FOR STATUS ON WARRANTY 1/13/25 AGF | |||
| Marty | SPRINGWELL LLC | 7825 | MDT | Cleanmax Nitro | YES | R038995 | INSTOCK | YES | NO | 1/14/25 MACHINE NEVER MADE IT TO THE SHOP WILL NO LONGER HOLD ON THIS ORDER. SEE SALES ORDER FOR MORE DETAILS. PLEASE REMOVE FROM SHEET. JLD | ||||||
| Marty | SPRINGWELL LLC | 7825 | 07/10/2024 | MDT | Karcher @-12 | YES | R040719 | YES | YES | YES | Quote only created for tracking. 08/28/24 Sent these to Marty to review with Kim -ajf; EM MARTY FOR STATUS 1 2/30/24 ~AGF; EM MARTY FOR DIRECTION ON APPROVAL OR RETURN ~AGF; 1/14/25-MARTY APPROVED PO IN OFFICE ~AGF | |||||
| Scott | LANCASTER BIBLE COLLEGE | 13250 | 12/10/2024 | Onsite | Advance X20R | YES | R040380 | YES | 12/14/2024 | YES | YES | PARTS ON BACKORDER FROM VENDOR; 12/19/24 ALL PARTS HERE REPAIR SCHEDULED 1/7 ~AGF; REPAIR SCHEDULED 1/17/25 AGF | ||||
| Tatum | Country Meadows | 13123 | MDT | Wand only | YES | R040473 | YES | 12/27/2024 | YES | YES | 1/16/25- Spoke with Ben he will try to pick up tomorrow | |||||
| Team | Cash – Penn State Hazleton | 1 | 12/03/2024 | 12/05/2024 | Onsite | Kaivac 1250 | YES | W213765 | YES | YES | YES | Quote only created to get scheduled; 12/16/24 Per Andrew, I spoke with Ray this afternoon about this repair. He has it on his desk and will get to it first thing when he gets back on Wednesday. ~AGF; EM RAY FOR UPDATE 1/13/25 AGF; PER RAY; Penn state Hazletown will be this Thursday ~AGF | ||||
| Team | Cash Sale- Penn State Hazleton | 12/05/2024 | WMP | Kaivac | YES | W213763 | YES | 01/16/2025 | YES | YES | ||||||
| Team | Cash Sale- Penn State Hazleton | 12/05/2024 | WMP | Kaivac | YES | W213766 | YES | 01/16/2025 | YES | YES | ||||||
| Tom Graham | Pro Quality Cleaning | 1880 | 12/18/2024 | MDT | Tennant VLWU13 | YES | R040657 | INSTOCK | YES | YES | 1/16/25- Left VM for Matt that machine ready for pick up | |||||
| Tom Graham | THERMOFISHER SCIENTIFIC | 1913 | MDT | Karcher KM B60 | YES | R040054 | YES | 12/12/2024 | YES | YES | Adam did the PM at this location and brought the machine back to the shop. Will need to be delivered via truck if we get the repair approval. JLD Received all parts for repair on 12/9 AGF; TECH PROVIDING SERVICE 1/14/25 AGF; MT 4 1/20/25 | |||||
| Zack | CENTRAL DAUPHIN | 8524 | 10/26/2024 | MDT | Advance BA 6124D | NO | QR14300 | NO | NO | NO | Created to schedule, 12/20/24 Unit cannot be fixed. Reached out to Zack to recommend options to replace it. Need confirmation to scrap the machine. – ajf; EM ZACK FOR UPDATE ON THIS MACHINE ~AGF – 01/15/25 left vm for Sherry – ajf 01/15/25 – got approval to scrap – ajf – Quote converted to order R040768 | |||||
| Kat | Kintock Group | 10101 | 01/09/2025 | 01/09/2025 | MDT | Norshel | YES | QR14792 | NO | NO | YES | 1/24/25- REPAIRED EMAILED MATT IN PURCHASING TO SEE WHAT WE ARE TO DO WITH THIS ITEM SINCE THIS WAS ACTUALLY RETURNED TO AMERICHEM, IT WAS NOT JUST A REPAIR. MOVER TO CLOSED TAG PLEASE. | ||||
| Scott | TEL HAI RETIREMENT COMMUNITY | 6828 | 01/07/2025 | MDT | Karcher Chariot 4 | NO | QR14766 | NO | NO | NO | EM SHOP FOR STATUS OF PICKUP 1/13/25 AGF; Requested a date for pick up ~ aas; This is duplicate, machine is in shop from QR14639 ~AGF | |||||
| Tatum | The Markets at Hanover | 10849 | Onsite | T300 | YES | R040567 | YES | YES | YES | 1/24/25- INVOICED | ||||||
| Tom Green | Planet Fitness – Mech Burg | 7988 | 01/06/2025 | 12/31/2024 | Onsite | Tennant T300 | NO | R040667 | NO | NO | NO | When is this being scheduled customer contacted us on 1/06/2025- AAS 1/23/25; IN BILLING | ||||
| Andy | Lock Haven Rehab & Sr Living | 15714 | 11/12/2024 | 11/18/2024 | WMP | Advance SC1500 | YES | W213643 | YES | 01/22/2025 | YES | YES | RQSTED UPDATED ETA ON PARTS 1/7/25 AGF; ALL PARTS RECEIVED.; In billing on 1/23/2025 – AAS | |||
| Brenda | PENN STATE MONT ALTO CAMPUS | 11412 | 10/29/2024 | 11/07/2024 | Onsite | Kaivac 1250 | YES | R040507 | YES | 01/03/2025 | YES | YES | 1/27/25- INVOICED | |||
| Larry | Contruction Specialties- hugh | 14507 | Vendor Repair | Pac Strap | YES | W214090 | YES | YES | YES | 1/27/25- INVOICED | ||||||
| Matthew | MG Appearance -Hyundai | 14246 | 01/07/2025 | Onsite | Tennant T300 | YES | R040888 | NO | NO | YES | 1/24/25- INVOICED | |||||
| Mike | LINGLESTOWN FAMILY FITNESS, LL | 6141 | 01/21/2025 | 01/22/2025 | Onsite | T300 | YES | R040899 | NO | NO | YES | 1/27/25- INVOICED | ||||
| Tatum | West Hanover Township Fire Co. | 12925 | 11/27/2024 | Onsite | Minuteman E20 Sport | YES | R040589 | YES | YES | YES | 1/27/25- INVOICED | |||||
| Tom Graham | West Shore SD- Fairview | 8465 | 11/26/2024 | Onsite | Advance SC15 X20D | YES | R040495 | YES | YES | YES | 1/27/25- INVOICED | |||||
| Tom Green | Planet Fitness- Mayfair t | 7988 | 01/09/2025 | Onsite | Tennant T300 | YES | r040884 | YES | YES | YES | 1/24/25- invoiced | |||||
| Brenda | PENN STATE MONT ALTO CAMPUS | 11412 | 10/29/2024 | 11/07/2024 | Onsite | Kaivac 1250 | YES | R040508 | YES | 01/03/2025 | YES | YES | 1/27/25- INVOICED | |||
| Brenda | PENN STATE MONT ALTO CAMPUS | 11412 | 10/29/2024 | 11/07/2024 | Onsite | Kaivac 1250 | YES | R040509 | YES | 01/03/2024 | YES | YES | 1/27/25 – INVOICED | |||
| Brenda | Tower Health- St Christopher | 9198 | 11/14/2024 | Onsite | Tennant Burnisher | YES | R040065 | YES | 11/22/2024 | YES | YES | 2nd Request 1/13/25 ~AGF; All parts received on 11/20/2024 -SLC. ; E/M team as to why this is not completed? ~ aas 1/23/2025; ONSIGHT VISIT WAS 1/21, WAITING ON PPW FROM TECH ~AGF | ||||
| Scott | Pleasant View Retirement Comm. | 8912 | Onsite | Windsor Upright Vacuum | YES | R040551 | YES | YES | YES | 1/27/25- INVOICED | ||||||
| Scott | Pleasant View Retirement Comm. | 8912 | Onsite | TENNANT/NOBLE EXTRACTOR | YES | R040553 | YES | 01/06/2025 | YES | YES | 1/27/25 INVOICED | |||||
| Scott | Pleasant View Retirement Comm. | 8912 | Onsite | TOMCAT EXTRACTOR | YES | R040555 | YES | YES | YES | 1/27/25 INVOICED | ||||||
| Matthew | Susquehanna Township | 745 | 12/05/2024 | 12/05/2024 | MDT | Tennant V-BP-6 | NO | R040627 | YES | 01/23/2025 | YES | YES | EM REPAIR APPROVAL; MT6 1/22/25 in billing | |||
| Matthew | Susquehanna Township | 745 | 12/05/2024 | 12/05/2024 | MDT | Tennant V-BP-6 | NO | R040626 | YES | 01/23/2025 | YES | YES | EM REPAIR APPROVAL; MT6 1/22/25 in billing | |||
| Tatum | A&T Cleaning | 4569 | 01/03/2025 | MDT | Hoover | YES | R040930 | NO | NO | NO | 1/28/25- INVOICED COVERED UNDER WARRANTY FROM COVERALL HE WILL TAKE BACK TO THEM. | |||||
| Tatum | St. Patrick’s Church | 1270 | 01/15/2025 | Onsite | Minuteman ER21D | NO | 01/29/2025 | 11 | Current | QR14834 | NO | NO | NO | QUOTE CREATED TO SCHEDULE ONSITE; 1/30/25: CUSTOMER REFUSING REPAIR.—SLC | ||
| Brenda | Menno Haven | 13874 | 12/17/2024 | MDT | KARCHER BRC 30/15 | NO | QR14644 | NO | NO | NO | Warranty Pending, Created to schedule; 1/10/25 WAITING FOR TRUCK PICK UP, THIS IS A DUPLICATE FOR QR14859 | |||||
| Tom Graham | THERMOFISHER SCIENTIFIC | 1913 | Onsite | Karcher KM 75/40 | YES | R040053 | YES | 12/12/2024 | YES | NO | All parts came in on 12/9/24; 1/14/25 REPAIR BEING SCHEDULED FOR TECH AGF; Was this repaired- when will this be billed out? ~ aas 1/23/25: This repair will be done at the next PM which will be scheduled next week 1/24/25 ~agf | |||||
| Andy | PMF INDUSTRIES | 14580 | 12/12/2024 | WMP | TORNADO SCRUBBER 99680T | YES | W213736 | YES | YES | YES | 1/20//25-EM FOR STATUS-AGF; 1/22/25-PER RAY:EMAILING CUSTOMER REPAIRED ONCE PICKED UP WILL PUT INTO BILLING~AGF ; THE ORDER IS NOT CODED FOR PICK UP, IT SHOWS AS TRUCK DELIVERY ~ AAS 1/23/25; 1/24/25-EM Ray for clarification on P/U or Truck delivery also if P/U what is the ETA for P/U ~agf customer picked urepaired machine | |||||
| Ashley | PENNS VALLEY SCHOOL DIST | 6488 | 12/09/2024 | Onsite | TOMCAN MINIMAG 20 | YES | A026319 | YES | YES | NO | 1/20/25-EM FOR STATUS ~AGF; 1/22/25 PER RAY: will put on schedule I will contact chuck put items on transfer into us~AGF; The order shows coming out of 06, no transfers connected to items. Is this just being scanned and sent down to 05 in the transfer truck but not really on transfer? If so, it missed this week or it was packed up from 06 and not scanned. – aas 1/23/2025; Scheduled for repair 1/24/25 ~agf; Spoke to Amanda, & she said will follow up with Ray on all 4 Tomcats 1/28 ;1/29/25 EM RAY FOR UPDATE ON THIS REPAIR. WAS NOT ABLE TO COMPLETE IT ON 1/24 ~AGF; PER RAY: Turns out we didn’t need anything else for repair. We went there today to finish. I will get into billing today~AGF | |||||
| Ashley | PENNS VALLEY SCHOOL DIST | 6488 | 12/09/2024 | Onsite | TOMCAT GT SWEEPER | YES | W213741 | YES | YES | YES | 1/20//25-EM FOR STATUS-AGF; 1/22/25-PER RAY: WILL SCHEDULE FOR NEXT WEEK PENNS VALLEY~AGF; Scheduled for repair 1/24/25 ~agf | |||||
| Ashley | PENNS VALLEY SCHOOL DIST | 14580 | 12/09/2024 | Onsite | TOMCAT CARBON 20E | YES | W213740 | YES | YES | YES | 1/20//25-EM FOR STATUS-AGF; 1/22/25-PER RAY: WILL SCHEDULE FOR NEXT WEEK PENNS VALLEY ~AGF; Scheduled for repair 1/24/25 ~agf | |||||
| Ashley | PENNS VALLEY SCHOOL DIST | 6488 | 12/09/2024 | Onsite | TOMCAT SCRUBBER | YES | W213535 | YES | YES | YES | 1/21/25-EM FOR STATUS ~AGF; 1/21/25 EM RAY FOR STATUS UPDATE; 1/22/25-PER RAY:will get on schedule for this coming week~AGF; Scheduled for repair 1/24/25 ~agf | |||||
| Tatum | Fry Communications | 339 | 01/20/2025 | Onsite | Nacecare | NO | QR14875 | NO | NO | NO | QUOTE CREATED TO SCHEDULE ONSITE | |||||
| Tom Graham | Mount St Marys | 8512 | 09/23/2024 | Onsite | Kaivac 1250 | YES | R040643 | YES | 01/20/2025 | YES | NO | From PM in 05/24/24 – Original quote sent on 9/23/24 – resent on 10/10/24 ; E/M Tom for help to get answer from customer. aas 10/28/24 ; E/M Tom to see if he heard back from customer. – AAS 11/07/2024; E/M Tom to see if he got any where with the customer- aas 11/17/2024; TOM GRAHAM SENT N EMAIL TODAY TO FLIP THIS QUOTE TO AN ORDER. ~ AAS 12/16/24 – Waiting again on confirmation from T. Graham- aas 12/16/2024; EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | ||||
| Mike | LINGLESTOWN FAMILY FITNESS, LL | 6141 | 01/28/2025 | 01/30/2025 | Onsite | Tennant T300 | NO | QR14959 | NO | NO | NO | |||||
| Tom Graham | Mount St. Mary | 8512 | 10/09/2024 | 10/09/2024 | Onsite | Kaviac 1750 | YES | R040646 | YES | 01/20/2025 | YES | NO | Original quote sent on 11/04/24, resent on 11/18/24, resent on 12/02/24; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16; EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | |||
| Tom Graham | Mount St. Mary | 8512 | Onsite | Kaivac 1250 | YES | R040649 | YES | 01/20/2025 | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | |||||
| Tom Graham | mount St. Mary | 8512 | Onsite | Tennant T5 | YES | R040650 | YES | 01/23/2025 | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | |||||
| Tom Graham | mount St. Mary | 8512 | Onsite | T7 | YES | R040655 | INSTOCK | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | ||||||
| Tom Graham | mount St. Mary | 8512 | Onsite | T300 | YES | R040651 | INSTOCK | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | ||||||
| Tom Graham | Mount St. Mary | 8512 | Onsite | Tennant | YES | R040648 | INSTOCK | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | ||||||
| Tom Graham | Mount St. Mary | 8512 | Onsite | Kaivac 1250 | YES | R040645 | YES | 01/23/2025 | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | |||||
| Tom Graham | mount St. Mary | 8512 | Onsite | Tennant S8 | YES | R040654 | YES | 01/23/2025 | NO | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | |||||
| Tom Graham | Mount St. Mary | 8512 | Onsite | Kaivac 1250 | YES | R040647 | YES | 01/20/2025 | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | |||||
| Tom Graham | mount St. Mary | 8512 | Onsite | T3 | YES | R040652 | YES | YES | NO | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF COMPLETED | ||||||
| Zack | Weis Markets – Dover | 14668 | 01/22/2025 | 01/28/2025 | Onsite | Pioneer Eclipse 225FP | YES | QR14905 | NO | NO | YES | 01/28/25 Repair were completed on site at intial visit – ajf | ||||
| Brenda | Tower Health- St Christopher | 9198 | Onsite | Karcher Chariot 2 iScrub | YES | R040592 | INSTOCK | YES | YES | 1/17/25- ONSITE BEING SCHEDULED FOR REPAIR – All parts came in on 1/10/2025; ONSIGHT VISIT WAS 1/21, WAITING ON PPW FROM TECH ~AGF | ||||||
| Tom Graham | Hempfield School District | 7811 | 01/07/2025 | MDT | Advance SC1500 | YES | R040714 | YES | YES | YES | All parts came in by 1/23/2025; | |||||
| Brenda | Tower Health- St. Christopher | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Tomcat Edge | YES | 01/30/2025 | 11 | Current | QR14648 | NO | NO | YES | 1/17/25 Contacting customer, after diag found that machine is in operable ~AGF 01/17/25 notified cust, requested permission to scrap – ajf ; 1/27/25-EM ANDREW ON STATUS OF SCRAPPING ~AGF; 1/30/25 EM Jessica/Amanda regarding direction on unit that cannot be repaired ~agf; 2/3/25 PER JESSICA, Please discard. ~AGF | |
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Cleanmaz Zoom 200 | YES | QR14708 | NO | NO | NO | Created to hold place as this was a drop off by customer. ; Was this looked at- it has been here since 12/27/2024- AAS 1/23/25; Jackee reviewing with customer for repair approvals 1/24/25 ~agf; CUSTOMER WANTS UNIT DISPOSED ~AGF | |||||
| Brenda | Tower Health- St. Christopher | 9198 | Onsite | Tennant T7 | YES | R040711 | YES | YES | YES | PARTS RECEIVED 1/21/25; REPAIR SCHEDULED 1/29/25 ~AGF | ||||||
| Brenda | Tower Health- St. Christopher | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Tennant T7 | YES | R040754 | YES | YES | YES | All parts received 1/23/25 –SLC.; REPAIR SCHEDULED 1/29/25 ~AGF | ||||
| Brenda | Tower Health- St. Christophers | 9198 | Onsite | Windsor Extractor Clipper Duo | YES | R040712 | YES | YES | YES | 1/21/25- ONSITE NEEDS SCH. – All parts are here; REPAIR SCHEDULED 1/29/25 ~AGF | ||||||
| Brenda | BEVERLY KATZMAN JANITORIAL SVS | 11660 | 01/29/2025 | 01/29/2025 | MDT | TITAN T500 | YES | R041036 | INSTOCK | YES | ||||||
| Brenda | Beverly Katzman Janitorial | 11660 | 01/13/2025 | 01/13/2025 | MDT | Zoom 800 | YES | R040832 | INSTOCK | YES | YES | PARTS RECEIVED 1/2225; sent email 2/4/25 Followed up on Order R040832 in regards to the estimated time for repair.~jjw; This vacuum has already been staged in customer pick up, ready to go; Sent Beverly email letting her know the Cleanmax has been repaired and ready for p/u. jjw 2/6; JR Katzman confirmed email 2/6 | ||||
| Brenda | Tower Health- St. Christophers | 9198 | 12/16/2024 | 12/20/2024 | Onsite | Tennant T7 | YES | R040561 | YES | YES | YES | WAITING FOR PAPERWORK FROM TECH VISIT WAS 1/8/25 AGF; WAITING ON PO FROM JESSICA ~AGF; When was the last attempt? – AAS 1/23/25; EM JESSICA/AMANDA FOR A PO 1/24/25 ~AGF | ||||
| Larry | PA COLLEGE | 14470 | 02/03/2025 | Onsite | TENNANT T300 LOCATION KDR | YES | NO | NO | YES | |||||||
| Larry | PA COLLEGE | 14470 | 02/03/2025 | Onsite | TENNANT T300 LOCATION CC COMMONS | YES | NO | NO | YES | |||||||
| Zack | PPL SERVICES CORP | 14502 | 01/15/2025 | Onsite | YES | W213980 | YES | 02/05/2025 | YES | YES | 1/20//25-EM FOR STATUS-AGF; 1/22/25-PER RAY: ADDED PARTS TO THIS ORDER UPDATED ~AGF; 2/4/25-EM RAY FOR REPAIR STATUS. ~AGF REPAIR SCHEDULED FOR 02/06/25 UPDATED SCHEDULED /02/07/25 DUE TO WEATHER. I(N BILLING) | |||||
| Ashley | MCANENY BROTHERS, INC. | 15807 | 01/22/2025 | Onsite | Nobles Speed Scrub | YES | A026508 | YES | 01/31/2025 | YES | NO | 1/22/25 Kevin informed Tonya that no quote was needed and to order the parts right away. – ajf; 2/4/25-ALL PARTS ARRIVED EM FOR STATUS OF REPAIR~AGF | ||||
| Brenda | ASHLEY FURNITURE LEESPORT | 6999 | 12/11/2025 | Onsite | KAIVAC TOUCHLESS 1750 | YES | R040809 | YES | 01/30/2025 | YES | YES | SCHEDULED REPAIR IS 2/7/25 | ||||
| Brenda | Menno Haven – phila ave | 13874 | 11/06/2024 | 11/06/2024 | MDT | Karcher BRC 30/15 | YES | R040464 | YES | YES | YES | 12/16/24 Jackee emailed Elaine for update. AGF. Building PO for parts; E/M ERIC FOR PARTS ETA. | ||||
| Brenda | Menno Haven Retirement | 13874 | 10/22/2024 | 11/06/2024 | MDT | Karcher Chariot 3 | YES | R040314 | YES | YES | YES | Orig sent on 11/20/2024, resent on 12/02/2024; ALL PATS CAME IN ON 12/13/2024; REPAIR SCHEDULED FOR 1/13/25; TECH SERVICED BUT THE ACTUATOR DID NOT FIX THE ISSUE. ADAM IS CONTINUIENG TO DIAGNOSE 1/23/25–SLC; KAR 86423590 was added to the order ETA 1/24/2025; 1/29/25 JACKEE EM ANDREW THAT DAN IS NOT COMFORTABLE WORKING ON THE MOTHER BOARD FOR REPAIR AS IT WOULD BE DIFFICULT FOR HIM TO GET HIS HANDS IN THE MOTHER BOARD. ADAM SAID ONCE THE MAIN BOARD IS REPLACED WE MIGHT BE ABLE TO PUT THEIR OLD ACTUATOR BACK ON SINCE THAT MIGHT NOT HAVE BEEN THE ISSUE, THE WHOLE TIME. JACKEE HAS PART IN HER OFFICE. 1/31/25- SHOP A | ||||
| Brenda | Tower Health- Reading | 9198 | Onsite | Tennant T7 | YES | R041094 | INSTOCK | YES | YES | 1/24/25- REPAIRED EMAILED FOR A PO# THEN WILL PUSH INTO BILLING. ; 2/7/25: RECEIVED PO. –SLC | ||||||
| Brenda | Tower Health-Pottstown | 9198 | 01/24/2025 | 01/21/2025 | Onsite | Tennant FM20 | YES | R041105 | NO | NO | NO | 01/28/25 Repair were completed on site at intial visit, warranty pending- ajf ; 2/7/25: PO RECIEVED. –SLC | ||||
| Tatum | Hanover Terminal | 9529 | 01/14/2025 | 01/14/2025 | Onsite | TomCat EX V2 | YES | R040845 | YES | YES | YES | QUOTE CREATED TO SCHEDULE ONSITE | ||||
| Dave | Spring Grove Area SD- High School | 5484 | 01/06/2025 | Onsite | Tennant | YES | R040757 | YES | YES | YES | Item came in on 1/23/2025 – This onsite can be scheduled ; | |||||
| Brenda | CHAMBERSBURG REC | 4473 | 01/08/2025 | Onsite | CLARK ENCORE 528 | YES | R040869 | YES | 02/06/2025 | YES | NO | Order entered on 1/23/2025 – Still building PO for Nilfisk – 1/23/2025; P/O EXPD DATE 2/6/25 CONFIRMED; SCHEDULED 2/10/25 | ||||
| Brenda | DIEFFENBACH’S POTATO CHIPS | 11551 | 01/29/2025 | Onsite | NILFISK ADVANCE 3800 | NO | R041139 | NO | NO | YES | CALLED CUSTOMER TO NOTIFY PARTS ARE NOT AVAILABLE. QR15016. CUSTOMER PAYING FOR JUST THE VISIT & DIAG. –SLC | |||||
| Brenda | Chambersburg ASD | 6353 | 02/05/2025 | 02/10/2025 | Onsite | Windsor Sable | QR15068 | YES | ||||||||
| Brenda | TOWER HEALTH-READING HOSPIT. | 9198 | 01/29/2025 | Onsite | TENNANT T7 | YES | 02/03/2025 | 11 | Current | QR15027 | NO | NO | YES | |||
| Brenda | TOWER HEALTH-READING HOSPIT. | 9198 | 01/29/2025 | Onsite | TENNANT T7 | YES | 02/03/2025 | 11 | Current | QR15028 | NO | NO | YES | |||
| Larry | Susquehanna University | 14473 | MDT | Tomcat Carbon 28-E | YES | R040325 & R040324 (MARYBE) | YES | YES | YES | 12/12/24- THIS MACHINE IS BEING PICKED UP BY THE WILLIAMSPORT TRUCK ON JANUARY 15,2025. IT WILL THEN BE PUT ON THE TRANSFER TRUCK TO MDT FOR JANUARY 16, 2025. JEFF IS SCHEDULED TO COMPLETE THE REPAIR ON JANUARY 20 IN THE MDT SHOP. JLD. ONCE THE MACHINE IS PART WE WILL BE ABLE TO SEE IF THIS PART IS NEEDED AT THAT TIME I WILL CLICK TO PURCHASE SO THE PART CAN BE ORDERED IN. JLD | ||||||
| Andy | CIOCCA HONDA WILLIAMSPORT | 14570 | 02/04/2025 | 02/05/2025 | Onsite | ADVANCE SC3200 | YES | W214421 | YES | YES | YES | SCHEDULED ONSITE 02/05/25 NO POWER | ||||
| Marty | Jai Medical Center | 7817 | 01/10/2025 | MDT | Sanitaire SC689B | YES | R040953 | YES | YES | YES | Created to schedule pick up; Asked when this is happening as the request is from 1/10/2025- aas; Unit is in Shop, Jackee has information regarding warranty from Essendant, cannot submit warranty until unit has been repaired. It is being diagnosed 1/24/25 ~agf | |||||
| Marc | Crayola LLC- CDC | 6130 | Onsite | Karcher B260 | YES | QR14796 | INSTOCK | YES | YES | 1/24/25- REPAIRED EMAILED FOR A PO# THEN WILL PUSH INTO BILLING. | ||||||
| Marty | Roland Park Place | 7749 | MDT | Karcher Admiral 8 | YES | R040556 | YES | YES | NO | 2/4/25: DROPPED OFF AT NIGHT BY DRIVER ON 1/31/25. PROCESSED AS HERE TODAY.–SLC | ||||||
| Marty | Springwell LLC | 7825 | 01/06/2025 | MDT | Karcher | YES | R040833 | INSTOCK | YES | NO | 1/20/25-SENT 2ND FOLLOW UP ON QUOTE AGF; FLIPPED ON 1/20/2025 | |||||
| Matthew | SERVICE ONE ENTERPRISES – EXECUTIVE EDUCATION ACADEMY | 14049 | 01/28/2025 | Onsite | TENNANT NOBLES SPEED SCRUB | NO | QR14984 | NO | NO | NO | 01/29/25: LEFT VM THAT WILL BE SITE VISIT INSTEAD OF PICK UP.–SLC | |||||
| Marc | CRAYOLA LLC | 6130 | 06/03/2024 | Onsite | Tennant 1610 | YES | 01/24/2025 | 12 | Current | QR13376 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF; APPROVAL SUBMITTED BY CURTIS 1/28/25 | ||
| Marc | Crayola LLC | 6130 | Onsite | Tennant T5 | YES | 01/24/2025 | 12 | Current | QR14671 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC | 6130 | Onsite | Tennant T3 | YES | 01/24/2025 | 12 | Current | QR14677 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC | 6130 | Onsite | Tennant T3 | YES | 01/24/2025 | 12 | Current | QR14676 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC | 6130 | Onsite | Tennant T3 | YES | 01/24/2025 | 12 | Current | QR14675 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC | 6130 | Onsite | Tennant T600 | YES | 01/24/2025 | 12 | Current | QR14669 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC – Forks II | 6130 | 12/11/2024 | Onsite | Tennant T5 | YES | 01/24/2025 | 12 | Current | QR14747 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF; APPROVAL SUBITTED BY CURTIS 1/28/25 | ||
| Marc | Crayola LLC- Forks I | 6130 | Onsite | Tennant E5 | YES | 01/24/2025 | 12 | Current | QR14100 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC- Forks I | 6130 | Onsite | Karcher BR 45/22C | YES | 01/24/2025 | 12 | Current | QR14751 | NO | NO | NO | 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |||
| Marc | Crayola LLC- LVIP V | 6130 | 07/25/2024 | 07/25/2024 | Onsite | Tennant T600 | YES | 01/24/2025 | 12 | Current | QR13697 | NO | NO | NO | 10/2 Edit quote and resent to customer. jld; 11/7 John handles Crayola; SENT FOLLOW UP ~AGF; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF | |
| Tatum | A&T Cleaning | 4569 | 01/07/2025 | 01/07/2025 | MDT | TENNANT V-WD24 | YES | R040663 | INSTOCK | YES | YES | CUSTOMER BELIEVES MOTOR IS BLOWN, HE GAVE PERMISSION TO REPLACE THE MOTOR IF THIS IS THE ISSUE 1/7/25 AGF. Done in customer pick up – E/M again as a reminder. ~ aas 1/23/25;1/28/25- ART WAS IN TODAY BUT WHEN SANDY PULLED UP OPEN ORDERS THIS ONE DID NOT SHOW UP NOT SURE WHY. I EMAILED ART TO REMIND HIM IT IS STILL HERE. JLD | ||||
| Larry | PA COLLEGE | 14470 | 01/15/2025 | 01/15/2025 | Onsite | ADVANCE SC1500 LOCQATION ATHS | YES | W214384 | YES | YES | YES | PUTTING INTO BILLING ALREADY COMPLETED PRIOR TO PAD (IN BILLING) | ||||
| Larry | PA COLLEGE | 14470 | 01/15/2025 | 01/15/2025 | Onsite | T-300 LOCATION LIBRARY | YES | W214348 | YES | YES | YES | PUTTING IN BILLING PRIOR TO PAD (IN BILLING) | ||||
| Tatum | A&T Cleaning | 4569 | 01/07/2025 | 01/07/2025 | MDT | TENNANT V-WD24 | YES | R040663 | INSTOCK | YES | YES | CUSTOMER BELIEVES MOTOR IS BLOWN, HE GAVE PERMISSION TO REPLACE THE MOTOR IF THIS IS THE ISSUE 1/7/25 AGF. Done in customer pick up – E/M again as a reminder. ~ aas 1/23/25;1/28/25- ART WAS IN TODAY BUT WHEN SANDY PULLED UP OPEN ORDERS THIS ONE DID NOT SHOW UP NOT SURE WHY. I EMAILED ART TO REMIND HIM IT IS STILL HERE. JLD | ||||
| Tatum | Fry Communications | 339 | 01/20/2025 | 01/21/2025 | Onsite | Nacecare Avenger | YES | 01/30/2025 | 11 | Current | R040968 | NO | NO | YES | 1/30/25: ANDREW FLIPPED TO ORDER YESTERDAY; E/M TODAY REQUESTING PO. –SLC; 1/30/25: RCVD PO # UPDATED ONORDER. PER AMANDA, PUSHED TO BILLING. –SLC | |
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 11/21/2024 | 12/09/2024 | MDT | Tennant Imop XL | YES | R040700 | YES | 01/22/2025 | YES | NO | Quote only created to get scheduled; PENDING DIAGNOSIS 12/30/24 ~AGF ; All parts came in on 1/21/2025 | |||
| Team | Edison Village | 916 | 11/14/2024 | MDT | Viper AS43C-US | YES | R040638 | YES | 01/21/2025 | NO | NO | EM ANDREW FOR UPDATE 1/2/25 AGF; 1/8/25 APPROVED QUOTE ; ADV VF90104 is still showing on B/O – E/M Eric for a new ETA- AAS 1/23/25 | ||||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 01/23/2025 | MDT | WINDSOR WALK-BEHIND SWEEPER | NO | R040883 | NO | NO | NO | 1/24/25: SCHEDULED (R040883) FOR PICK UP 1/30/25 –SLC | |||||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 01/23/2025 | 01/31/2025 | MDT | TENNANT S-5 WALK BEHIND SWEEPER | NO | R040881 | NO | NO | NO | 1/24/25: SCHEDULED (R040881) FOR PICK UP 1/30/25 –SLC | ||||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 01/29/2025 | Onsite | TENNANT T300 | NO | R041021 | NO | NO | NO | ||||||
| Tom Graham | Derry Township | 8422 | 12/09/2024 | 12/12/2024 | Onsite | CleanMax Zoom | YES | R040608 | YES | 01/21/2025 | YES | YES | Dan may bring this back for in shop repair; Parts on order; 1/17/25 ALL PARTS RECEIVED AGF; SHOP OUT FOR DELIVERY 1/31/25 | |||
| Tom Graham | Mount St Marys | 8512 | 09/23/2024 | Onsite | Viper Fang 15B | YES | R040644 | YES | 01/17/2025 | YES | YES | From PM in 05/24/24 – Original quote sent on 9/23/24 – resent on 10/10/24 ; E/M Tom for help to get answer from customer. aas 10/28/24; E/M Tom to see if he heard back from customer. – AAS 11/07/2024; E/M Tom to see if he got any where with the customer- aas 11/17/2024; TOM GRAHAM SENT N EMAIL TODAY TO FLIP THIS QUOTE TO AN ORDER. ~ AAS 12/16/24 – Waiting again on confirmation from T. Graham- aas 12/16/2024 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF; 1/30/25 ADDITIONAL REPAIRS REQUIRED ~AGF 1/31/25- INVOICED | ||||
| Tom Graham | mount St. Mary | 8512 | Onsite | T5 | YES | R040656 | YES | 01/23/2025 | YES | YES | Original quote sent on 11/04, resent on 11/18, resent on 12/02; SENT E/M TO T. GRAHAM ASKING IF HE WANTS TO CONTACT CUSTOMER OR SHOULD AMANDA CALL SHERRY- AAS 12/16 ;EM TOM FOR UPDATE ~AGF; TOM TAKING PRINTED QUOTES TO REVIEW WITH KENISHA 1/3/25 AGF; REPAIR SCHEDULED 1/29/25 ~AGF; 1/30/25 ADDITIONAL REPAIRS REQUIRED ~AGF 1/31/25- INVOICED | |||||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Tennant V-LWU-13 | YES | R04986 | NO | NO | YES | 1/20/25: E/M TYRELL. –SLC | |||||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | 12/27/2024 | MDT | Tennant V-LWU-13 | YES | R040989 | YES | 02/17/2025 | NO | YES | 1/31/25- SCRAP | |||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Cleanmaz Zoom 200 | YES | R040985 | NO | NO | YES | 1/31/25- SCRAP | |||||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Power Flite PF50DC | YES | 01/29/2025 | 11 | Current | R040983 | NO | NO | YES | 1/20/25: E/M TYRELL. –SLC | ||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Cleanmaz Zoom 200 | YES | 01/29/2025 | 11 | Current | 1/31/25 SCRAP | NO | NO | NO | 1/20/25: E/M TYRELL. –SLC | ||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 01/28/2025 | 01/28/2025 | Onsite | CLEANMAX ZOOM | R040991 | NO | NO | YES | 1/31/25 SHOP OUT | |||||
| Tom Graham | DERRY TOWNSHIP SCHOOL DISTRICT | 8422 | 01/29/2025 | 02/11/2025 | MDT | CLEANMAX ZOOM | YES | R040995 | NO | NO | YES | 1/29/28: KEN CRAY SUBMITTED AFTER 5:30 PM ON 01/28/25 AS “ON SITE”, PER ANDREW, WILL HOLD THIS & MAKE IT PART OF PM ON 02/04/25 TO SAVE VISIT FEE. –SLC; 1/31/25: NEXT SITE VISIT LATER THAN EXPECTED; PER KEN & ANDREW CHANGING THIS TO PICK UP. –SLC | ||||
| Tom Graham | SOUTH MIDDLETON SCH. DIST. | 7809 | Onsite | TOMCAT SCRUBBER | NO | R041100 | NO | NO | YES | |||||||
| Zack | H.A.C.C | 383 | Onsite | Kaivac 1750 | YES | R040304 | YES | 12/04/2024 | YES | YES | All parts came in on 12/4/24; EM SHOP FOR STATUS 1/14/25 ; 1/17/25 BEING SCHEDULED FOR REPAIR ; 1/24/25 BEING SCHEDULED THE WEEK OF 2/27/25; CUSTOMER DOES NOT KNOW THE LOCATION OF THE UNIT ~AGF;Adam scheduled to repair on 2/4/25 ~agf | |||||
| Zack | HACC | 383 | 01/29/2025 | Onsite | Kaivac 1750 | YES | R041048 | NO | NO | YES | 2/4/25-RQSTED PO FOR BILLING ~AGF | |||||
| Tom Graham | PRO QUALITY | 1880 | 12/27/2024 | MDT | CLEANMAX ZM200 | YES | R041033 | YES | YES | NO | SENT TO MATT B ON 1/31 CUSTOMER APROVED ON 2/3; SCRAPPED UNIT | |||||
| Brenda | DIEFFENBACH’S POTATO CHIPS | 11551 | 01/29/2025 | Onsite | TENNANT WALK-BEHIND 1520 | YES | 02/13/2025 | 11 | Current | QR15017 | NO | NO | YES | 2/13/25- CUSTOMER HAS DECLINED THE REPAIR AT THIS TIME. PLEASE TO THE CLOSED TAB. | ||
| Zack | WEIS MARKETS | 14668 | 01/13/2025 | Onsite | PIONEER ECLIPSE 300BU | YES | W213910 | YES | 01/20/2005 | YES | YES | 2/13/25- INVOICED | ||||
| Zack | Gettysburg Foundation | 7515 | 01/20/2025 | 01/22/2025 | Onsite | Karcher Chariot 3 Iscrub | YES | R040998 | YES | 02/28/2025 | YES | YES | Quote created to schedule onsite | |||
| Zack | Gettysburg Foundation | 7515 | 01/20/2025 | 01/22/2025 | Onsite | Karcher Chariot Iscrub | YES | R040997 | YES | 02/17/2025 | YES | NO | ALL PARTS ARRIVED 2/10 ~AGF | |||
| Mike | Service Master- Fedex Lancaster | 6278 | 01/03/2025 | 01/03/2025 | Onsite | IPC Eagle | YES | R040965 | YES | YES | YES | SENT 2ND FOLLOW UP ON QUOTE ~AGF; 1/30/25 EM MIKE FOR FOLLOW UP, THEY WERE TRYING TO DETERMINE IF REPAIRING WAS A GOOD OPTION DUE TO LIFE OF UNIT ~AGF; APPROVED 1/30/25 ~AGF; 2/11/25 REPAIR SCHEDULED 2/14/25 ~AGF | ||||
| Tom Graham | PA Farm Show | 8735 | 11/19/2024 | 11/21/2024 | Onsite | Chariot 3 Iscrub 26 Cyl | YES | R040368 | YES | 01/20/2025 | YES | YES | ALL PARTS RECEIVED 1/23/25 AGF; 2/12/25 SCHEDULED FOR REPAIR 2/14/25 ~AGF | |||
| Marc | CRAYOLA LLC | 6130 | 02/05/2025 | 02/13/2025 | Onsite | Karcher B250 | YES | R041270 | NO | NO | YES | SCHEDULED 2/13/25 ~AGF | ||||
| Team | Horizon Commercial Cleaning | 1842 | 01/28/2025 | Onsite | ADVANCE HYDRO RETRIEVER 3200 | YES | R041058 | YES | YES | YES | This repair has had several return repairs.; SCHEDULED 2/14/25 ~AGF | |||||
| Tom Green | Planet Fitness Mechanicsburg | 7988 | 01/20/2025 | 01/21/2025 | Onsite | Tennant T300 | NO | R040948 | YES | YES | YES | 2/13/25-TENTATIVE REPAIR ON 2/13/25 ~AGF | ||||
| Larry | PA.. COLLEGE OF TECHNOLOGY | 14470 | 01/16/2025 | WMP | BURNISHER – ADVANCE – VS20 | YES | W213999 | YES | 01/30/2025 | YES | YES | Part coming into 02, then transferring to 05; EM RAY FOR STATUS, LOOKS LIKE REPAIR WAS COMPLETED 2/10 ~AGF | ||||
| Larry | PA. COLLEGE | 14470 | 01/15/2025 | 01/15/2025 | Onsite | ADVANCE VS20 LOCATION EARTH SCIENCE | YES | W214345 | YES | 02/24/2025 | YES | YES | OPEN PO FOR REPAIRS UP TO 200.00 REPAIRS COMPLETED | |||
| Brenda | MENNO HAVEN RETIREMENT COMM. | 13874 | 01/17/2025 | MDT | Karcher Priza | YES | R041028 | YES | 02/17/2025 | YES | YES | Created to schedule Pick-up; Unit arrived with no information – ajf 01/20/25; COMPLETED AS OF 2/14/25 –SLC | ||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | MDT | Koblenz SP-15 | YES | R038483 | YES | 10/01/2024 | YES | Here, warranty, send to send back, Adam and I Thorne tech 5 times between us. They told Adam that they are contacting the Mexico plant for what to do about a bad run of machines. I’ve left 3 messages with no response yet. ; When was the above note added? Who is following up with this ~ aas 7/29/24; 08/09/24 Parts arrived and are installed. Tech needs to test on site – ajf; 8/5/24- called thorne the circuit breakers are showing to land tomorrow. jld 08/15/24 spoke with Thorne, waiting for reply with next step – ajf, 08/20/24 Called Thorne and spike to Pam. I provided the serial numbers and she will contact me on the morning of 08/21/24 – ajf 08/21/24 – Joe Raccuic from Koblens called. They are sending us a new motor to install on on of the machines.09/16/24 ETA for Koblenz 09/17/24, they will send motor to us once it’s receeived – ajf; Motor rec installed, but error still is ongoing, Works in shop and in customers warehouse, but not in the school itself. Andrew is going to go back to the vendor to help assist with this. 10/10/2024, Call vendor they are condsidering sending a new unit to us to try at the customers location. Richard will call with confirmation Friday 10/11/24 – 10/10/24 – Didn’t get a call back. I called and n one pick up. This is unusual. i left a message. Thorne has not contacted the customer yet. Cust asked for contact info. Thorne has gone silent. ajf 11/06/24 ; E/M John and Andrew is Kurt needs to get involved? ~ aas 11/7/2024 11/07/24 Joseph from Koblenz called and requested pictures of the current machines for condition and sn. Pictures send 11/11/24. He will send a new machine to us to test on site. If it works, they will send 4 more. 11/11/24 ajf, 12/02/24 New unit arrived on 11/26/24, Adam scheduled to test on site 12/09/24 – ajf 12/10/24 Adam tested the new unit at all locations and it worked. I notified Koblenz with the news. Waiting to hear back for a plan to get new ones to us and a pick up for the defective units – ajf 12/16/24 Koblenz is send us 4 more units to take to cust. Then, they will call for old units. – ajf Units arrived on 01/03/25, Adam is sceduled to deliever and test on 01/05/25 – 01/09/025; 1/15/25 Adam delivered and tested the new machine today, we are contacting Koblenz regarding the pick up of the defective machines on 1/16/25 so we can get this warranty completed ~AGF 01/16/25 Spoke with Rich Heneman from the Solutions Center. He is scheduling a pick up for these mahices. Before that, he asked if we’re willing to take them. I said “no.” He said they would be deeply discounted. He will provide numbers for me to forward to John. We need to submit a warranty for compensation for site visits and diag time – ajf ; Meeting set on 1/28/25 with Adam Suhr, Dan & Andrew to get all the details for Jackee to submit the warranty on travel time, and diag time for each visit. 1/24/25 ~agf; 2/11/25 ANDREW IS WORKING ON TRYING TO GET THEM TO PICK UP THE MACHINES, JACKEE SUBMITTED WARRANTY AND WAITING FOR APPOVAL~AGF 02/18/25 All 5 units were picked up by Cleansmart Products today – ajf | ||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | MDT | Koblenz SP-15 | NO | R039023 | YES | 10/01/2024 | YES | Here, warranty, send to send back, Adam and I Thorne tech 5 times between us. They told Adam that they are contacting the Mexico plant for what to do about a bad run of machines. I’ve left 3 messages with no response yet. ; When was the above note added? Who is following up with this ~ aas 7/29/24; 08/09/24 Parts arrived and are installed. Tech needs to test on site – ajf; 8/5/24- called thorne the circuit breakers are showing to land tomorrow. jld 08/15/24 spoke with Thorne, waiting for reply with next step – ajf, 08/20/24 Called Thorne and spike to Pam. I provided the serial numbers and she will contact me on the morning of 08/21/24 – ajf 08/21/24 – Joe Raccuic from Koblens called. They are sending us a new motor to install on on of the machines.09/16/24 ETA for Koblenz 09/17/24, they will send motor to us once it’s receeived – ajf; Motor rec installed, but error still is ongoing, Works in shop and in customers warehouse, but not in the school itself. Andrew is going to go back to the vendor to help assist with this. 10/10/2024, Call vendor they are condsidering sending a new unit to us to try at the customers location. Richard will call with confirmation Friday 10/11/24 – 10/10/24 – Didn’t get a call back. I called and n one pick up. This is unusual. i left a message. Thorne has not contacted the customer yet. Cust asked for contact info. Thorne has gone silent. ajf 11/06/24 ; E/M John and Andrew is Kurt needs to get involved? ~ aas 11/7/2024 11/07/24 Joseph from Koblenz called and requested pictures of the current machines for condition and sn. Pictures send 11/11/24. He will send a new machine to us to test on site. If it works, they will send 4 more. 11/11/24 ajf, 12/02/24 New unit arrived on 11/26/24, Adam scheduled to test on site 12/09/24 – ajf 12/10/24 Adam tested the new unit at all locations and it worked. I notified Koblenz with the news. Waiting to hear back for a plan to get new ones to us and a pick up for the defective units – ajf 12/16/24 Koblenz is send us 4 more units to take to cust. Then, they will call for old units. – ajf Units arrived on 01/03/25, Adam is sceduled to deliever and test on 01/05/25 – 01/09/025; 1/15/25 Adam delivered and tested the new machine today, we are contacting Koblenz regarding the pick up of the defective machines on 1/16/25 so we can get this warranty completed ~AGF 01/16/25 Spoke with Rich Heneman from the Solutions Center. He is scheduling a pick up for these mahices. Before that, he asked if we’re willing to take them. I said “no.” He said they would be deeply discounted. He will provide numbers for me to forward to John. We need to submit a warranty for compensation for site visits and diag time – ajf ; Meeting set on 1/28/25 with Adam Suhr, Dan & Andrew to get all the details for Jackee to submit the warranty on travel time, and diag time for each visit. 1/24/25 ~agf; 2/11/25 ANDREW IS WORKING ON TRYING TO GET THEM TO PICK UP THE MACHINES, JACKEE SUBMITTED WARRANTY AND WAITING FOR APPOVAL~AGF 02/18/25 All 5 units were picked up by Cleansmart Products today – ajf | ||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | MDT | Koblenz SP-15 | NO | R039021 | YES | 10/01/2024 | YES | Here, warranty, send to send back, Adam and I Thorne tech 5 times between us. They told Adam that they are contacting the Mexico plant for what to do about a bad run of machines. I’ve left 3 messages with no response yet. ; When was the above note added? Who is following up with this ~ aas 7/29/24; 08/09/24 Parts arrived and are installed. Tech needs to test on site – ajf; 8/5/24- called thorne the circuit breakers are showing to land tomorrow. jld 08/15/24 spoke with Thorne, waiting for reply with next step – ajf, 08/20/24 Called Thorne and spike to Pam. I provided the serial numbers and she will contact me on the morning of 08/21/24 – ajf 08/21/24 – Joe Raccuic from Koblens called. They are sending us a new motor to install on on of the machines.09/16/24 ETA for Koblenz 09/17/24, they will send motor to us once it’s receeived – ajf; Motor rec installed, but error still is ongoing, Works in shop and in customers warehouse, but not in the school itself. Andrew is going to go back to the vendor to help assist with this. 10/10/2024, Call vendor they are condsidering sending a new unit to us to try at the customers location. Richard will call with confirmation Friday 10/11/24 – 10/10/24 – Didn’t get a call back. I called and n one pick up. This is unusual. i left a message. Thorne has not contacted the customer yet. Cust asked for contact info. Thorne has gone silent. ajf 11/06/24 ; E/M John and Andrew is Kurt needs to get involved? ~ aas 11/7/2024 11/07/24 Joseph from Koblenz called and requested pictures of the current machines for condition and sn. Pictures send 11/11/24. He will send a new machine to us to test on site. If it works, they will send 4 more. 11/11/24 ajf, 12/02/24 New unit arrived on 11/26/24, Adam scheduled to test on site 12/09/24 – ajf 12/10/24 Adam tested the new unit at all locations and it worked. I notified Koblenz with the news. Waiting to hear back for a plan to get new ones to us and a pick up for the defective units – ajf 12/16/24 Koblenz is send us 4 more units to take to cust. Then, they will call for old units. – ajf Units arrived on 01/03/25, Adam is sceduled to deliever and test on 01/05/25 – 01/09/025; 1/15/25 Adam delivered and tested the new machine today, we are contacting Koblenz regarding the pick up of the defective machines on 1/16/25 so we can get this warranty completed ~AGF 01/16/25 Spoke with Rich Heneman from the Solutions Center. He is scheduling a pick up for these mahices. Before that, he asked if we’re willing to take them. I said “no.” He said they would be deeply discounted. He will provide numbers for me to forward to John. We need to submit a warranty for compensation for site visits and diag time – ajf ; Meeting set on 1/28/25 with Adam Suhr, Dan & Andrew to get all the details for Jackee to submit the warranty on travel time, and diag time for each visit. 1/24/25 ~agf; 2/11/25 ANDREW IS WORKING ON TRYING TO GET THEM TO PICK UP THE MACHINES, JACKEE SUBMITTED WARRANTY AND WAITING FOR APPOVAL~AGF 02/18/25 All 5 units were picked up by Cleansmart Products today – ajf | ||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | MDT | Koblenz SP-15 | NO | R039024 | YES | 10/01/2024 | YES | Here, warranty, send to send back, Adam and I Thorne tech 5 times between us. They told Adam that they are contacting the Mexico plant for what to do about a bad run of machines. I’ve left 3 messages with no response yet. ; When was the above note added? Who is following up with this ~ aas 7/29/24; 08/09/24 Parts arrived and are installed. Tech needs to test on site – ajf; 8/5/24- called thorne the circuit breakers are showing to land tomorrow. jld 08/15/24 spoke with Thorne, waiting for reply with next step – ajf, 08/20/24 Called Thorne and spike to Pam. I provided the serial numbers and she will contact me on the morning of 08/21/24 – ajf 08/21/24 – Joe Raccuic from Koblens called. They are sending us a new motor to install on on of the machines.09/16/24 ETA for Koblenz 09/17/24, they will send motor to us once it’s receeived – ajf; Motor rec installed, but error still is ongoing, Works in shop and in customers warehouse, but not in the school itself. Andrew is going to go back to the vendor to help assist with this. 10/10/2024, Call vendor they are condsidering sending a new unit to us to try at the customers location. Richard will call with confirmation Friday 10/11/24 – 10/10/24 – Didn’t get a call back. I called and n one pick up. This is unusual. i left a message. Thorne has not contacted the customer yet. Cust asked for contact info. Thorne has gone silent. ajf 11/06/24 ; E/M John and Andrew is Kurt needs to get involved? ~ aas 11/7/2024 11/07/24 Joseph from Koblenz called and requested pictures of the current machines for condition and sn. Pictures send 11/11/24. He will send a new machine to us to test on site. If it works, they will send 4 more. 11/11/24 ajf, 12/02/24 New unit arrived on 11/26/24, Adam scheduled to test on site 12/09/24 – ajf 12/10/24 Adam tested the new unit at all locations and it worked. I notified Koblenz with the news. Waiting to hear back for a plan to get new ones to us and a pick up for the defective units – ajf 12/16/24 Koblenz is send us 4 more units to take to cust. Then, they will call for old units. – ajf Units arrived on 01/03/25, Adam is sceduled to deliever and test on 01/05/25 – 01/09/025; 1/15/25 Adam delivered and tested the new machine today, we are contacting Koblenz regarding the pick up of the defective machines on 1/16/25 so we can get this warranty completed ~AGF 01/16/25 Spoke with Rich Heneman from the Solutions Center. He is scheduling a pick up for these mahices. Before that, he asked if we’re willing to take them. I said “no.” He said they would be deeply discounted. He will provide numbers for me to forward to John. We need to submit a warranty for compensation for site visits and diag time – ajf ; Meeting set on 1/28/25 with Adam Suhr, Dan & Andrew to get all the details for Jackee to submit the warranty on travel time, and diag time for each visit. 1/24/25 ~agf; 2/11/25 ANDREW IS WORKING ON TRYING TO GET THEM TO PICK UP THE MACHINES, JACKEE SUBMITTED WARRANTY AND WAITING FOR APPOVAL~AGF 02/18/25 All 5 units were picked up by Cleansmart Products today – ajf | ||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | MDT | Koblenz SP-15 | NO | R039022 | YES | 10/01/2024 | YES | Here, warranty, send to send back, Adam and I Thorne tech 5 times between us. They told Adam that they are contacting the Mexico plant for what to do about a bad run of machines. I’ve left 3 messages with no response yet. ; When was the above note added? Who is following up with this ~ aas 7/29/24; 08/09/24 Parts arrived and are installed. Tech needs to test on site – ajf; 8/5/24- called thorne the circuit breakers are showing to land tomorrow. jld 08/15/24 spoke with Thorne, waiting for reply with next step – ajf, 08/20/24 Called Thorne and spike to Pam. I provided the serial numbers and she will contact me on the morning of 08/21/24 – ajf 08/21/24 – Joe Raccuic from Koblens called. They are sending us a new motor to install on on of the machines.09/16/24 ETA for Koblenz 09/17/24, they will send motor to us once it’s receeived – ajf; Motor rec installed, but error still is ongoing, Works in shop and in customers warehouse, but not in the school itself. Andrew is going to go back to the vendor to help assist with this. 10/10/2024, Call vendor they are condsidering sending a new unit to us to try at the customers location. Richard will call with confirmation Friday 10/11/24 – 10/10/24 – Didn’t get a call back. I called and n one pick up. This is unusual. i left a message. Thorne has not contacted the customer yet. Cust asked for contact info. Thorne has gone silent. ajf 11/06/24 ; E/M John and Andrew is Kurt needs to get involved? ~ aas 11/7/2024 11/07/24 Joseph from Koblenz called and requested pictures of the current machines for condition and sn. Pictures send 11/11/24. He will send a new machine to us to test on site. If it works, they will send 4 more. 11/11/24 ajf, 12/02/24 New unit arrived on 11/26/24, Adam scheduled to test on site 12/09/24 – ajf 12/10/24 Adam tested the new unit at all locations and it worked. I notified Koblenz with the news. Waiting to hear back for a plan to get new ones to us and a pick up for the defective units – ajf 12/16/24 Koblenz is send us 4 more units to take to cust. Then, they will call for old units. – ajf Units arrived on 01/03/25, Adam is sceduled to deliever and test on 01/05/25 – 01/09/025; 1/15/25 Adam delivered and tested the new machine today, we are contacting Koblenz regarding the pick up of the defective machines on 1/16/25 so we can get this warranty completed ~AGF 01/16/25 Spoke with Rich Heneman from the Solutions Center. He is scheduling a pick up for these mahices. Before that, he asked if we’re willing to take them. I said “no.” He said they would be deeply discounted. He will provide numbers for me to forward to John. We need to submit a warranty for compensation for site visits and diag time – ajf ; Meeting set on 1/28/25 with Adam Suhr, Dan & Andrew to get all the details for Jackee to submit the warranty on travel time, and diag time for each visit. 1/24/25 ~agf; 2/11/25 ANDREW IS WORKING ON TRYING TO GET THEM TO PICK UP THE MACHINES, JACKEE SUBMITTED WARRANTY AND WAITING FOR APPOVAL~AGF 02/18/25 All 5 units were picked up by Cleansmart Products today – ajf | ||||
| Marty | CARROLL COUNTY PUBLIC SCHOOLS | 6260 | 06/18/2024 | 06/25/2024 | MDT | Koblenz SP-15 | NO | R039021 | YES | 10/01/2024 | YES | NO | Here, warranty, send to send back, Adam and I Thorne tech 5 times between us. They told Adam that they are contacting the Mexico plant for what to do about a bad run of machines. I’ve left 3 messages with no response yet. ; When was the above note added? Who is following up with this ~ aas 7/29/24; 08/09/24 Parts arrived and are installed. Tech needs to test on site – ajf; 8/5/24- called thorne the circuit breakers are showing to land tomorrow. jld 08/15/24 spoke with Thorne, waiting for reply with next step – ajf, 08/20/24 Called Thorne and spike to Pam. I provided the serial numbers and she will contact me on the morning of 08/21/24 – ajf 08/21/24 – Joe Raccuic from Koblens called. They are sending us a new motor to install on on of the machines.09/16/24 ETA for Koblenz 09/17/24, they will send motor to us once it’s receeived – ajf; Motor rec installed, but error still is ongoing, Works in shop and in customers warehouse, but not in the school itself. Andrew is going to go back to the vendor to help assist with this. 10/10/2024, Call vendor they are condsidering sending a new unit to us to try at the customers location. Richard will call with confirmation Friday 10/11/24 – 10/10/24 – Didn’t get a call back. I called and n one pick up. This is unusual. i left a message. Thorne has not contacted the customer yet. Cust asked for contact info. Thorne has gone silent. ajf 11/06/24 ; E/M John and Andrew is Kurt needs to get involved? ~ aas 11/7/2024 11/07/24 Joseph from Koblenz called and requested pictures of the current machines for condition and sn. Pictures send 11/11/24. He will send a new machine to us to test on site. If it works, they will send 4 more. 11/11/24 ajf, 12/02/24 New unit arrived on 11/26/24, Adam scheduled to test on site 12/09/24 – ajf 12/10/24 Adam tested the new unit at all locations and it worked. I notified Koblenz with the news. Waiting to hear back for a plan to get new ones to us and a pick up for the defective units – ajf 12/16/24 Koblenz is send us 4 more units to take to cust. Then, they will call for old units. – ajf Units arrived on 01/03/25, Adam is sceduled to deliever and test on 01/05/25 – 01/09/025; 1/15/25 Adam delivered and tested the new machine today, we are contacting Koblenz regarding the pick up of the defective machines on 1/16/25 so we can get this warranty completed ~AGF 01/16/25 Spoke with Rich Heneman from the Solutions Center. He is scheduling a pick up for these mahices. Before that, he asked if we’re willing to take them. I said “no.” He said they would be deeply discounted. He will provide numbers for me to forward to John. We need to submit a warranty for compensation for site visits and diag time – ajf ; Meeting set on 1/28/25 with Adam Suhr, Dan & Andrew to get all the details for Jackee to submit the warranty on travel time, and diag time for each visit. 1/24/25 ~agf; 2/11/25 ANDREW IS WORKING ON TRYING TO GET THEM TO PICK UP THE MACHINES, JACKEE SUBMITTED WARRANTY AND WAITING FOR APPOVAL~AGF 02/18/25 All 5 units were picked up by Cleansmart Products today – ajf | |||
| Marty | SpringWell LLC | 7825 | 02/03/2025 | MDT | Karcher S12 | YES | R041014 | YES | 02/17/2025 | YES | YES | ALL PARTS ARRIVED 2/11/25; COMPLETED AS OF 2/14/25 –SLC | ||||
| Brenda | Tower Health-READING HOSPIT. | 9198 | Onsite | ADVANCE SC1500 X20R | YES | R039737 | YES | YES | YES | 10/31/24 Advance sent the wrong part. They admitted that the parts breakdown isn’t clearly labled and has this mistake with others. We don’t need 56104372, but need 56384204 – ajf; 10/31/24 wrong part needs to be removed and quote needs to be resubmitted to sut. – ajf; 1/29/25-ETA FOR PART 2/24/25 ~AGF; REPAIR SCHEDULED 2/18/25 ~AGF | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | 01/22/2025 | 01/27/2025 | Onsite | Nobles Speed Scrub | YES | A026770 | NO | NO | YES | Quote created to schedule onsite: 1/22/25: CRYSTAL PLANS TO CALL WITH MORE DETAILS ON 01/23/25 WHEN PERSON WHO REPORTED NOBLE SCRUBBER IS BACK IN OFFICE. –SLC: L/M FOR CRYSTAL BRIDGES FOR FOLLOW UP 12/27~jjw TONYA BORDER LOOKED AT THE NOBLE SCRUBBER AND SAID THERE ARE NO ISSUES WITH IT HOWEVER SHE RAN INTO 4 OTHER UNITS THAT NEED REPAIRED, SPOKE TO ANDREW AND HE IS CALLING TONYA~jjw; Tonya is working on quotes on 4 sweepers in Altoona service dept; DECLINED OVER PHONE BY CRYSTAL; LOOKING TO BUY NEW VACS, NOT PLANNING TO REPAIR THESE. –SLC 2/17/25; | ||||
| Ashley | CENTRE COIUNTY WILLOW BANK | 7550 | 01/13/2025 | 01/13/2025 | WMP | IMOP LITE | YES | W214192 | YES | 02/07/2025 | YES | YES | order sent to customer approved for repair Ray 1/27: 2/11/25 IN SHOP REPAIR TAG 113 WEEK OF 02/10/25 TO BE COMPLETED ~AGF WILL DO TRANSFER. TRANSFER # 021969; will be delivered 2/19 to customer~ jjw ; EM 05/06 FOR STATUS OF THIS TRANSFER/DELIVERY ~AGF | |||
| Brenda | Tower Health- Reading | 9198 | 11/14/2024 | 01/23/2025 | MDT | TomCat Sport Edge | YES | R040069 | YES | YES | YES | All parts came in on 11/15/2024 All parts came in on 11/15/2024, Customer request that Adam pick up unit when he is there next time. – ajf; Per AJF, Adam scheduled to go to Tower Health the week of 01/06/25 01/17/25 Adam could not locate the machine but stated that Fransico knows the contact at 2802 Papermill road who can coordinate the pick up. I reached out to Fransico – ajf; GAVE TAG AND HANDWRITE TO DIST. ON 1/20/25, SPK WITH FRANCISO FOR INSTRUCTIONS FOR PICK UP ~AGF ; MACHINE ARRIVED AT SHOP ON 01/23/25; LEFT VM FOR JESSICA 1/24/25 NEED KEYS. –SLC; 1/29/25- HAVING SANDY FOLLOW UP FOR KEYS TO FINISH REPAIR ~AGF; 1/30/25: CUSTOMER ONLY HAD 1 UNIVERSAL TOMCAT KEY USED FOR MULTIOPLE MACHINES, SO COULD *NOT* PROVIDE US KEY. PER ANDREW & OKAYED BY FRANCISCO, WE WILL ORDER KEYS FOR THEM DELAYS PROCESS, BUT THEN THEY WILL HAVE SPARE KEYS (QR14988) SENDING QUOTE TO JESSICA FOR APPROVAL. . –SLC; SCHEDULED FOR DELIVERY 2/13/25 | ||||
| Brenda | ODD FELLOWS | 6299 | 01/17/2025 | 01/17/2025 | MDT | iMOPE LITE | YES | R040954 | YES | YES | YES | CONVERTED 1/29/25 ~AGF; SCHEDULED FOR DELIVERY 2/11/25 | ||||
| Brenda | Tower Health-READING HOSPIT. | 9198 | Onsite | Tennant FM-20-SS | R040753 | YES | YES | YES | 2/11/25 BEING SCHEDULED W/PHILLY RUN | |||||||
| Marty | ROLAND PARK PLACE | 7749 | 01/30/2025 | 01/30/2025 | MDT | KARCHER CHARIOT 2 SCRUBBER | YES | R041018 | YES | 02/17/2025 | YES | YES | 2/11/25 IN REPAIR BOARD FOR SHIP; SHOP OUT BIN B, SHIP 2/17/25 | |||
| Matthew | Susquehanna Township School | 745 | 12/16/2024 | 12/16/2024 | MDT | Cleanmax CMNR-QD | YES | R040641 | YES | 01/21/2025 | YES | YES | Still on B/O – E/m shop for a new ETA ~ aas 1/23/24; 2/4/25 SHOP OUT E SHIP DATE 2/12/25 ~AGF | |||
| Matthew | SUSQUEHANNA TOWNSHIP SCHOOL | 745 | 10/07/2024 | MDT | Tennant V-WD-24 | YES | R040857 | INSTOCK | YES | YES | Created to schedule pick up; EM for status on pick up 12/3024 ~AGF; SENT FOLLOW UP EMAIL ~AGF; Approved and flipped on 1/22/25; 2/11/25 IN REPAIR BIN SHOP; SHOP OUT BIN D | |||||
| Mike | GOODWILL KEYSTONE | 356 | MDT | 2 SCRUBBERS + 1 SWING MACHINE | NO | R040967 | NO | YES | YES | JOHN SPOKE WITH THEM ON PHONE & AGREED TO SCRAP.; 1/30/25: SCRAPPING; E/M REQUESTING PO.–SLC; 2/11/25 SENT FOLLOW UP TO KYLE/HEATHER @ LETTERKENNY ~AGF || CONIFRMED WITH JESSE MACHINES ALREADY SCRAPPED JUST WAITING FOR THE PO FOR A/R . . . 2/19/25: RECEIVED PO # FOR SCRAP. –SLC | ||||||
| Mike | Phoenix Contact-Rental | 02/03/2025 | Onsite | T7AMR | NO | R041242 | NO | NO | YES | SERVICE SUBMITTED VIA TENNANT AS THE SERVICE CODE/AUTONOMY DISABLED CANNOT BE SERVICED BY AMERICHEM | ||||||
| Scott | Tel Hai Reterment | 6828 | 12/13/2024 | Onsite | Karcher iVac 24 | NO | R040918 | YES | 02/07/2025 | YES | NO | Quote only created to get scheduled; WAITING ON PPW FROM TECH 1/13/25 AGF; Any update ? ~ aas 1/23/25; Tech diagnosed 1/20, quote to be sent for approval 1/24/25 ~ | ||||
| Scott | WARWICK SCHOOL DISTRICT | 7822 | 01/29/2025 | Onsite | TOMCAT RIDE-ON SCRUBBER | NO | QR14979 | NO | NO | NO | 01/29/25 Asked for machine information and provided an appointment for the following week, but customer didn’t respond – ajf; 2/11/25 EM SCOTT TO SEE IF HE KNOWS IF HIS CUSTOMER STILL NEEDS SERVICE.; 2/12/25 SCOTT IS MEETING WITH CUSTOMER NEXT WEEK. CUSTOMER HAS NOT REPLIED TO OUR EMAILS FOR REPAIR INFORMATION ~AGF; 2/21/25 EM SCOT FOR UPDATE ~AGF | |||||
| Team | Americhem | 3 | Vendor | Pac Strap | YES | R040896 | YES | YES | YES | 1/13/25- unit sent to pac strapping for est of repair. (JOHN FOUND THIS MACHINE AND ASKED ME TO SEND IT OFF TO PAC STRAPPING SO THEY CAN SEE WHAT IS WRONG WITH IT. ) 2/20/25- REPAIRED MACHINE RECEIVED FROM VENDOR TODAY . IN BILLING. | ||||||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 01/06/2025 | 01/13/2025 | Onsite | Tennant M-R14 | YES | R040965 | YES | 02/06/2025 | YES | NO | Approved 1/29/25 ~agf; 2/12/25 REPAIR SCHEDULED 2/14/25 ~AGF | |||
| Team | A.E. MOORE JANITORIAL | 12656 | 01/27/2025 | 01/28/2025 | Onsite | Karcher Chariot iScrub 2 | YES | R041204 | NO | NO | YES | 2/12/25 ADAM WENT TO LOOK AT THIS MACHINE ON 2/10/25, JOHN WAS IN COMMUNICATION WITH THE CUSTOMER REGARDING THIS REPAIR AS IT IS A SECOND VISIT IN A WEEKS TIME . WAITING FOR PAPERWORK FROM ADAM ~AGF | ||||
| Team | A.E. MOORE JANITORIAL | 12656 | 01/27/2025 | 01/28/2025 | Onsite | Karcher iVac 24 ATV | YES | R041047 | NO | NO | YES | 2/4/25REPAIR COMPLETE BUT WAITING ON JOHN TO GIVE PRICE BREAK FOR QR14966 AND R041047 ~AGF | ||||
| Team | CASH SALE IMMACULATE HEART | 02/05/2025 | Onsite | CLARKE VISION 17E | YES | W214540 | NO | NO | YES | SCHEDULED ONSITE 02/05/25 EVALUATION POSSIBLE REPAIR NO ONE IN OFFICE .PASTOR IS THERE HOWEVER HAVING A SERVICE . JIM B WAS ABLE TO LOOK AT MACHINE.; 2/11/25: LEFT VM FOR JEFF JOHNSON WITH QUOTE; WILL CALL BACK LATER. –SLC.; 2/13/25: JEFF PAID IN ADVANCE TODAY. –SLC LEFT VM FOR JEFF SET UP SERVICE REPAIR 02/13/25 RCF | ||||||
| Team | CASH SALE IMMACULATE HEART | 02/05/2025 | Onsite | CLARKE VISION 17E | YES | W214540 | NO | NO | YES | SCHEDULED ONSITE 02/05/25 EVALUATION POSSIBLE REPAIR NO ONE IN OFFICE .PASTOR IS THERE HOWEVER HAVING A SERVICE . JIM B WAS ABLE TO LOOK AT MACHINE.; 2/11/25: LEFT VM FOR JEFF JOHNSON WITH QUOTE; WILL CALL BACK LATER. –SLC.; 2/13/25: JEFF PAID IN ADVANCE TODAY. –SLC LEFT VM FOR JEFF SET UP SERVICE REPAIR 02/13/25 RCF | ||||||
| Tom Graham | Chapel Pointe | 15912 | 01/17/2025 | MDT | Karcher Chariot | YES | R040921 | YES | YES | YES | 2/10/25- SHOP OUT SHIP DATE 2/12/25 | |||||
| Tom Graham | Derry Township SD- High School | 8422 | 12/12/2025 | 01/14/2025 | Onsite | Tennant T1 | YES | R040851 | YES | YES | YES | 2/12/25-DAN SCHEDULE TO GO REPAIR ON 2/18 ~AGF | ||||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Cleanmaz Zoom 200 | YES | R041030 | YES | 02/11/2025 | YES | YES | Created to hold place as this was a drop off by customer. ; Was this looked at- it has been here since 12/27/2024- AAS 1/23/25; Jackee reviewing with customer for repair approvals 1/24/25 ~agf; 2/3/25 customer approved ~agf; ALL PARTS ARRIVED ON 2/10/25; SHOP OUT BIN C, SHIP 2/14/25 | ||||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Tennant V-LWU-13 | YES | R040982 | YES | YES | YES | 1/20/25: E/M TYRELL. –SLC; SHOP OUT DELIVERY 2/14/25 | |||||
| Tom Graham | ARAMARK WEST SHORE SD | 11157 | 02/03/2025 | 02/03/2025 | MDT | CLEANMAX NITRO CMNR-QD | YES | 02/18/2025 | QR15038 | NO | NO | YES | 2/3/25: MACHINE MIGHT ONLYL BE 2 MONTHS OLD(WARRANTY). –SLC; 2/12/25 IN SHOP DIAG BIN ~AGF. || 2/19/25: PER ANDREW, GAVE TO CUSTOMERS TODAY – SINCE ARE IN “WORKING ORDER’ – PER JOHN STUBIN WE ARE NOT CHARGING CHECK FOR ELECTRIC SHOCKS NO ISSUES FOUND” — SLC | |||
| Tom Graham | ARAMARK WEST SHORE SD | 11157 | 02/03/2025 | 02/03/2025 | MDT | CLEANMAX NITRO CMNR-QD | YES | 02/18/2025 | QR15041 | NO | NO | YES | 2/3/25: MACHINE MIGHT ONLYL BE 2 MONTHS OLD(WARRANTY). –SLC; 2/12/25 IN SHOP DIAG BIN ~AGF || 2/19/25: PER ANDREW, GAVE TO CUSTOMERS TODAY – SINCE ARE IN “WORKING ORDER’ – PER JOHN STUBIN WE ARE NOT CHARGING CHECK FOR ELECTRIC SHOCKS NO ISSUES FOUND” — SLC | |||
| Tom Graham | ARAMARK WEST SHORE SD | 11157 | 02/03/2025 | 02/03/2025 | MDT | CLEANMAX NITRO CMNR-QD | YES | 02/18/2025 | QR15044 | NO | NO | YES | 2/3/25: MACHINE MIGHT ONLYL BE 2 MONTHS OLD(WARRANTY). –SLC; 2/12/25 IN SHOP DIAG BIN ~AGF || 2/19/25: PER ANDREW, GAVE TO CUSTOMERS TODAY – SINCE ARE IN “WORKING ORDER’ – PER JOHN STUBIN WE ARE NOT CHARGING CHECK FOR ELECTRIC SHOCKS NO ISSUES FOUND” — SLC | |||
| Tom Green | Planet Fitness Trevose | 7988 | 01/09/2025 | 01/24/2025 | Onsite | Tennant T300 | YES | R040945 | YES | YES | YES | 2/13/25-TENTATIVE REPAIR ON 2/18/25 ~AGF 2/20/25- INVOICED | ||||
| Tom Green | Planet Fitness – Souderton | 7988 | 01/27/2025 | 01/30/2025 | Onsite | Tennant T300 | YES | R040976 | YES | 02/28/2025 | YES | YES | 2/20/25- INVOICED | |||
| Tom Green | Planet Fitness- Cottman | 7988 | Onsite | Tenannt | YES | R040761 | YES | 01/30/2025 | YES | NO | 2/13/25-TENTATIVE REPAIR ON 2/18/25 ~AGF | |||||
| Tom Graham | CHAPEL POINTE | 15912 | 01/21/2025 | MDT | KARCHER SENSOR XP12 | YES | R041037 | NO | NO | YES | 1/21/25: TOM GRAHAM DROPPED IT OFF AT SHOP. –SLC ; Quote created to hold place; 2/12/25 JACKEE SPK WITH TOM ON 2/11, TOM IS FOLLOWING UP WITH THE CUSTOMER. ~AGF || 2/21/25: DELIVERED TO CUSTOMER VIA OUR TRUCK ON 2/12/25. | |||||
| Tom Green | Planet Fitness-Columbus Blvd | 7988 | 02/11/2025 | Onsite | T300 | NO | QR15117 | NO | NO | NO | ||||||
| Brenda | TOWER HEALTH-READING HOSPIT. | 9198 | 01/29/2025 | Onsite | TENNANT T-7 RIDE ON SCRUBBER | YES | R041271 | NO | NO | YES | 2/18/25-RQSTED PO FROM JESSICA ~AGF | |||||
| Marty | YORK CATHOLIC HIGH SCHOOL | 2611 | 01/31/2025 | 01/31/2025 | MDT | CLEANMAX ZOO | YES | R041278 | NO | NO | YES | 2/3/5: HOLD OFF ON THIS? HAVE NOT FLIPPED TO ORDER FOR PICKUP YET; SAYS JOE PICKED UP ALREADY? –SLC; 2/11/25 REPAIR QUOTE BEING BUILT TO SEND ~AGF | ||||
| Team | ABREU CLEANING SERVICES | 14854 | 01/24/2025 | WMP | DUPLEX 50558 SIGMA CARPET HYDRO-WASHER | YES | R041129 | YES | 02/27/2025 | YES | YES | 1/24/25: GINO DROPPED MACHINE OFF.–SLC.; COMPLETED 2/17/25 – LEFT VM FOR EUGENIO READY MORNING OF 2/18/25. –SLC || 2/21/25: EUGENIO PICKED UP TODAY. –SLC | ||||
| Team | Fresh Look – Rental | 02/06/2025 | 02/06/2025 | Onsite | Tennant T7 | YES | R041121 | YES | 02/20/2025 | YES | YES | COMPLETED 2/21 WAITING FOR PAPERWORK 2/24/25- INVOICED | ||||
| Team | Fresh Look – Rental | 02/06/2025 | 02/06/2025 | Onsite | Tennant T7 | YES | R041122 | INSTOCK | YES | YES | COMPLETED 2/21 WAITING FOR PAPERWORK 2/24/25- INVOICED | |||||
| Tom Graham | DERRY TOWNSHIP SCHOOL DISTRICT | 8422 | 01/16/2025 | 01/20/2025 | MDT | Cleanmax Zoom | YES | R041045 | YES | 02/19/2025 | YES | YES | Created to schedule Pick-up ; || 2/19/25: COMPLETED AND IN SHOP OUT DELIVERY ETA 2/21/25 –SLC | |||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Tennant V-LWU-13 | YES | R041032 | YES | YES | NO | Created to hold place as this was a drop off by customer. ; Was this looked at- it has been here since 12/27/2024- AAS 1/23/25; Jackee reviewing with customer for repair approvals 1/24/25 ~agf; 2/3/25-CUSTOMER APPROVED ~AGF; 2/21/25 SHOP OUT E DELIVERY 2/21/25 | |||||
| Marty | Saint James School | 7862 | 12/06/2024 | 12/09/2024 | MDT | Tennant Speed Scrub | YES | R040975 | YES | YES | YES | 1/16/25 2nd request sent; Gabe is waiting for his supervisor who is out of town thus the delay. He will respond when he returns ~AGF; 1/30/25 EM Gabe for follow up 3rd request . Also EM Marty as this is the 3rd attempt. PER MARTY:I will try to get this answer. This is a legitimate problem for Gabe this time of year. Bill Wivell is a State Delegate and is in Annapolis over 90% of the time from January-April. He approves these.Will be in touch, thank you.~AGF 1/30/25 Gabe approved quote ~agf; SHOP OUT C, SHIP 2/21/25 | ||||
| Marty | SpringWell LLC | 7825 | 07/10/2024 | 07/17/2024 | MDT | Windsor Mini ICapsol | YES | R041084 | YES | 02/19/2025 | YES | YES | Resent e/m to Marty- We need a yes or no ~ aas 8/14/24; Andrew and Jackee are looking into – AAS 8/29/2024; EM MARTY FOR STATUS 1 2/30/24 ~AGF; EM MARTY FOR DIRECTION ON APPROVAL OR RETURN ~AGF; 1/14/25-SPK W/MARTY EMAILED HIM QUOTE SO HE CAN DISCUSS WITH BEN AFMAN FOR APPROVAL ~AGF 1/22/25: MARTY SAID HE HOPES TO HEAR BACK FROM BEN AFMAN ABOUT APPROVAL BY THE END OF THIS WEEK. –SLC; EM MARTY FOR FOLLOW UP ~AGF; 2/7/25 MARTY EMAILED APPROVAL ~AGF; SHOP OUT E 2/24/25 DELIVERY DATE ~AGF | |||
| Brenda | YMCA of the Roses – Lancaster | 12946 | 01/22/2025 | 01/23/2025 | Onsite | Kaivac 1750 | YES | R041052 | YES | 02/14/2025 | YES | YES | 2/5/25-APPROVED QUOTE; TENTATIVE REPAIR SCHEDULED 2/21/25 ~AGF 2/24/25- INVOICED | |||
| Marty | Jarrettsville Vol. Fire Dept | 7235 | 01/20/2025 | 01/28/2025 | Onsite | Tomcat Rider | YES | R041141 | YES | YES | YES | APPROVED 2/11/25; REPAIR SCHEDULED 2/21/25 2/24/25- INVOICED | ||||
| Marty | Jarrettsville Vol. Fire Dept | 7235 | 01/20/2025 | 01/28/2025 | Onsite | Tomcat | YES | R041142 | YES | 02/25/2025 | YES | YES | APPROVED 2/11/25 2/24/25- INVOICED | |||
| Brenda | TOWER HEALTH-READING HOSPIT. | 9198 | 01/29/2025 | Onsite | TENNANT T-7 RIDE ON SCRUBBER | YES | R041271 | NO | NO | YES | 2/18/25-RQSTED PO FROM JESSICA ~AGF | |||||
| Larry | PA. COLLEGE | 14470 | 01/15/2025 | 01/15/2025 | Onsite | TORNAD FKS24 D | YES | W214497 | YES | YES | YES | 2/11/25-RAY CALLING CUSTOMER ON 2/12 FOR UPDATE ON REPAIR ~AGF customer will be sending in po for repair; 2/21/25 EM ERIC FOR ETA ON PARTS ~AGF; 2/21/25 PARTS ON TRANSFER FROM 01 TO 06 TODAY ~AGF | ||||
| Larry | PA. COLLEGE | 14470 | 01/15/2025 | 01/15/2025 | WMP | TORNADO 991240 LOCATION DAUPHIN HALL | YES | W214496 | YES | 02/19/2025 | YES | YES | WILL SCHEDULE PICK UP FOR THIS WEEK; 2/21/25 EM RAY FOR STATUS ~AGF | |||
| Marty | YORK CATHOLIC HIGH SCHOOL | 2611 | 01/31/2025 | 01/31/2025 | MDT | CLEANMAX ZOO | YES | R041278 | NO | NO | YES | 2/3/5: HOLD OFF ON THIS? HAVE NOT FLIPPED TO ORDER FOR PICKUP YET; SAYS JOE PICKED UP ALREADY? –SLC; 2/11/25 REPAIR QUOTE BEING BUILT TO SEND ~AGF | ||||
| Tom Graham | South Middletown Sch. Dist- Rice | 7809 | 01/27/2025 | Onsite | TomCat Carbon XL 28E | YES | R041039 | YES | 02/17/2025 | YES | YES | SCHEDULED 2/24/25 ~AGF 2/25/25- INVOICED | ||||
| Tom Graham | South Middletown Sch. Dist- Iron Forge | 7809 | 01/27/2025 | Onsite | Tennant SS 20 | YES | R041038 | YES | 02/17/2025 | YES | YES | SCHEDULED 2/24/25 ~AGF 2/25/25- INVOICED | ||||
| Tom Graham | South middleton Sch. Dist- Yellow Breeches | 7809 | 01/27/2025 | Onsite | TomCat Magnum 28E | YES | R041040 | YES | 02/17/2025 | YES | YES | |||||
| Tom Graham | Pro Quality | 1880 | 12/27/2024 | MDT | Tennant V-LWU-13 | YES | R041031 | YES | 02/17/2025 | YES | YES | Created to hold place as this was a drop off by customer. ; Was this looked at- it has been here since 12/27/2024- AAS 1/23/25; Jackee reviewing with customer for repair approvals 1/24/25~agf; 2/3/25 customer approved ~agf || 2/19/21: COMPLETED & IN SHOP OUT DELIVERY ETA 2/21/25. –SLC | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041320 | NO | NO | NO | 1/20/24: CUSTOMER E/M TO SCRAP THIS. –SLC | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | 02/19/2025 | 11 | Current | R041321 | NO | NO | NO | 1/20/24: CUSTOMER E/M TO SCRAP THIS. –SLC QR14992 | |
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041305 | NO | NO | NO | 1/20/24: CUSTOMER E/M TO SCRAP THIS. –SLC || 2/20/25: HAS BEEN SCRAPPED BY JESSE. –SLC | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041306 | NO | NO | NO | 1/20/24: CUSTOMER E/M TO SCRAP THIS. –SLC || 2/20/25: HAS BEEN SCRAPPED BY JESSE. –SLC | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041307 | NO | NO | NO | 1/20/24: CUSTOMER E/M TO SCRAP THIS. –SLC || 2/20/25: HAS BEEN SCRAPPED BY JESSE. –SLC | ||||
| Andy | portco | WMP | NO | 02/20/2025 | 11 | Current | QW04128 | NO | NO | YES | customer elected not to repair vac at this time no time spent on repairs no charge; 1/21/25 EM RAY FOR CLARITY ON IF UNIT IS IN THE SHOP~AGF; 2/25/25-FOLLOWED UP WITH RAY ~AGF | |||||
| Dave | LANCASTER CO. CONVENTION CENT | 11540 | 01/23/2025 | 01/30/2025 | Onsite | TENNANT S20 | YES | R041034 | YES | 02/19/2025 | YES | YES | 2/4/25-APPROVED QUOTE ~AGF; REPAIR DATE 2/26/25 ~AGF | |||
| Team | LANCASTER CO. CONVENTION CENT | 11540 | 01/23/2025 | 01/31/2025 | Onsite | TENNANT S20 RIDE-ON SWEEPER | YES | R041034 | YES | 02/19/2025 | NO | NO | REPAIR SCHEDULED 2/25/25 ~AGF | |||
| Tom Graham | WoodStream | 13696 | 01/27/2025 | Onsite | Tennant T12 | NO | R040952 | YES | 02/24/2025 | YES | NO | 1/29/25- Chris wanted us to order the parts a head of time then come out replace them and check over the machine; 2/4/25-CHRIS EMAILED THAT THERE ARE ADDITIONAL ISSUES AND UNIT IS NOW INOPERABLE. ASKED IF HE WANTS A SERVICE CALL FOR NEW ISSUES OR WAIT FOR PARTS WHICH HAVE AN ETA OF 2/7/25; 2/12/25 REPAIR SCHEDULED FOR 2/26/25 ~AGF | ||||
| Brenda | TOWER HEALTH-READING HOSPIT. | 01/23/2025 | MDT | TENNANT T-7 | YES | R041107 | YES | 02/18/2025 | NO | YES | 2/20/25 SHOP OUT READY DELIVERY ETA 2/27/25 | |||||
| Brenda | READING HOSPITAL REHAB | 9198 | MDT | R041107 | YES | YES | YES | SHOP OUT B DELIVERY DATE 2/27/25 | ||||||||
| Matthew | Susquehaana Township- High school | 745 | 02/25/2025 | Onsite | Tennant T5 | YES | R041459 | NO | NO | YES | 2/28/25- INVOICED | |||||
| Team | surplus outlet | 15212 | 02/25/2025 | Onsite | tennant t5 | YES | W214793 | NO | NO | YES | 2/28/25- INVOICED | |||||
| Tom Graham | Derry Township – Middle School | 8422 | MDT | CleanMax Zoom | YES | R041282 | INSTOCK | YES | YES | COMPLETED, IN BILLING BIN || 2/24/25: DONE; IN SHOP OUT DELIVERY 2/28/25. –SLC | ||||||
| Zack | PROVIDENCE PLACE | 13743 | 01/20/2025 | 01/24/2025 | MDT | TENNANT WALK BEHIND EXT 1510 | NO | R041359 | NO | NO | YES | 1/21/25: DELIVERED PAPERWORK & TAG TO DISTRIBUTION TO PICK UP MACHINE –SLC. 1/24/25: MACHINE DELIVERED TO SHOP TODAY. –SLC; 2/12/25-IN SHOP DIAG BIN.~AGF || 2/24/25: DONE; IN SHOP OUT DELIVERY 2/26/25. –SLC | ||||
| Tatum | STONERIDGE RETIREMENT LIVING | 3388 | 11/21/2024 | 12/09/2024 | MDT | Tennant Imop XL | YES | R040701 | YES | 07/12/2025 | YES | NO | Quote only created to get scheduled; PENDING DIAGNOSIS 12/30/24 ~AGF; All parts came in on 1/22/2025 ;2/11/25 REPAIR QUOTE BEING BUILT TO SEND ~AGF; 2/21/25 PREPARING FOR SHOP OUT DELIVERY 2/25/25~AGF | |||
| Mike | AMES JANITORIAL | 6206 | 02/19/2024 | Onsite | TOMCAT FLOOR SCRUBBER | NO | QR15217 | NO | NO | NO | 3/3/25-EM SANDY ON STATUS OF THIS REPAIR PER HER NOTES ~AGF | |||||
| Scott | Elizabethtown College | 10249 | Onsite | Advance Adfinity 17st | YES | R040315 | INSTOCK | YES | YES | Good to wait for next PM in Feb 2025 Luann said it was ok. | ||||||
| Scott | Mountainview- Hollywood Casino | 1076 | Onsite | Karcher Lightning | YES | QR15141 | NO | NO | NO | 2/21/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC; 2/26/25 HOLDING OFF ON REPAIR AT THIS TIME | ||||||
| Tatum | Hanover Terminal | 9529 | 01/14/2025 | 01/14/2025 | Onsite | Tennant T12 | YES | R040846 & R041257 | YES | 02/28/2025 | YES | YES | QUOTE CREATED TO SCHEDULE ONSITE; 2/11/25 REPAIR QUOTE BEING BUILT TO SEND ~AGF 2/17/25- additonal parts needed for this repair. 3/3/25- INVOICED | |||
| Tatum | Carlisle Area Sch. Dist. – Bellaire Elem | 4704 | 02/25/2025 | Onsite | Kaivac 1750 | NO | R041458 | NO | NO | YES | ||||||
| Team | Horizon Comm. | 1842 | 02/20/2025 | Onsite | Advance Hydro Retriever 3200 | NO | 02/28/2025 | 10 | Current | QR15208 | NO | NO | NO | Ibrahim wants us to install batteries. I provided him with the choice to install them with or without checking the machine first with him bearing the cost of parts if he deters diagnosis. – ajf || 2/28/25: He will hold off on this – might not do. –SLC | ||
| Tom Green | PLANET FITNESS WINCHESTER | 7988 | Onsite | TENNANT T300 | YES | R041109 | YES | 02/28/2025 | YES | YES | 3/FOUND AT PM SERVICED ON 1/27/25; REPAIR SCHEDULED 3/3/25 | |||||
| Tom Green | PLANET FITNESS MARTINSBURG | 7988 | Onsite | TENNANT T300 | YES | R041104 | YES | 02/28/2025 | YES | YES | 3/3/25- INVOICED | |||||
| Tom Green | PLANET FITNESS-WINCHESTER | 7988 | Onsite | T300 | YES | R041109 | YES | YES | YES | 3/3/25- INVOICED FOUND AT PM; REPAIR SCHEDULED 2/24/25 | ||||||
| Zack | WEIS MARKETS -Binghhamton | 14668 | 02/07/2025 | Onsite | Pioneer Eclipse bu300 | YES | W214402 | YES | 02/21/2025 | YES | NO | SCHEDULED /02/18/25 changed repair address ordered a different pad driver for burnisher; 2/21/25 EM RAY FOR STATUS ~AGF | ||||
| Zack | PPL | 14502 | 02/07/2025 | Onsite | ADVANCE 4300B | YES | W214452 | YES | 02/25/2025 | YES | YES | 3/3/25-INVOICED | ||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 02/12/2025 | 02/17/2025 | MDT | LESTRONIC II LEAD BATTERY CHARGER | YES | R041323 | NO | NO | YES | SCHEDULING FOR TRUCK DELIVERY 2/25/25 ~AGF | ||||
| Zack | H.A.C.C.-COLLEGE SVC CTR | 383 | 02/12/2025 | 02/17/2025 | MDT | TENNANT LOW SPEED BUFFER 612212 | YES | R041324 | NO | NO | YES | SCHEDULING FOR TRUCK DELIVERY 2/25/25 ~AGF | ||||
| Ashley | Penns valley | 6488 | Onsite | CARBON V2 28E | YES | A026626 | YES | YES | YES | 3/3/25-INVOICED | ||||||
| Tom Green | PLANET FITNESS – SHIPPENSBURG | 7988 | 02/27/2025 | Onsite | TENNANT WALK-BEHIND SCRUBBER T-300 | YES | R041484 | INSTOCK | NO | YES | 3/3/25- INVOICED. | |||||
| Zack | PROVIDENCE PLACE SR. LIVING | 13743 | 02/26/2025 | 02/28/2025 | MDT | SANITARIRE UPRIGHT VAC EON SC5500B | NO | R041406 | NO | NO | YES | |||||
| Scott | Mountainview- Hollywood Casino | 1076 | Onsite | Karcher Lightning | YES | QR15141 | NO | NO | NO | 2/21/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC; || 3/3/25: Jackee noted 2/26/25 e/m from Lam; he is holding off on this repair at this time. E/m Jackee about PO to bill? — SLC | ||||||
| Ashley | PENNS VALLEY | 6488 | Onsite | TOMCAT MINI MAG 20D | YES | A026703 | YES | 02/26/2025 | YES | YES | CUSTODIAN REQUESTED PARTS SPOKE WITH ROBERT MILLER 01/29/25 WAITING ON APPROVAL; 2/10/25 EM RAY FOR STATUS OF QUOTE ~AGF; PO PROVIDED 2/13/25 ~AGF; SCHEDULED 3/3/25 3/3/25- INOVICED | |||||
| Ashley | Penns Valley Area SD | 6488 | 02/04/2025 | Onsite | Kaivac Kaizen | YES | W214365 | YES | 02/14/2025 | YES | YES | APPROVED 2/4/25; EM RAY FOR STATUS UPDATE ~AGF; REPAIR SCHEDULED 3/3/25 3/3/25- INVOICED | ||||
| Tom Green | Planet Fitness- Etters | 7988 | 02/21/2025 | 02/21/2025 | Onsite | Tennant T300 | YES | R041370 | YES | 03/14/2025 | YES | YES | REPAIR SCHEDULED 3/3/25 | |||
| Tom Green | PLANET FITNESS – ELIZABETHTOWN | 7988 | 02/20/2024 | Onsite | TENNANT SCRUBBER T300 | NO | R041490 | NO | NO | YES | ||||||
| Brenda | MENNO HAVEN – REHAB CENTER | 13874 | 03/01/2025 | Onsite | WALK-BEHIND EXTRACTOR ADVANCE M-ES400XLP | YES | R041553 | NO | NO | YES | ||||||
| John S. | L&L MarketPlace LLC | 17039 | WMP | Tennant | YES | W214642 | YES | 03/03/2025 | YES | YES | on calender 03/06/25 | |||||
| Team | WENGER’S GROCERY | 16984 | 02/21/2025 | 02/24/2025 | Onsite | Minuteman EZ Mop 360 | YES | W214772 | YES | 03/12/2025 | YES | YES | APPROVED 2/27/25 on calendar 03/06/25 | |||
| Larry | Rusty Rail Brewing | 14605 | WMP | Tennant | YES | W214781 | YES | 03/14/2025 | YES | YES | 2/28/25: E/M FOLLOW UP REQUEST FOR APPROVAL. –SLC || 2/28/25: APPROVED VIA E/M. –SLC repair on calendar 03/06/25 | |||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | TORNADO CVD 30/1 | YES | A026872 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC; Machines have been scrapped – JJW | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | TORNADO CVD 30/1 | YES | A026873 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC;Machines have been scrapped – JJW | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | KARCHER SENSOR S2 12 | YES | A026874 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC; Machines have been scrapped – JJW | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | KARCHER SENSOR S2 12 | YES | A026876 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC; Machines have been scrapped – JJW | ||||||
| Team | EAGLES 790 | 14664 | 02/13/2025 | Onsite | HIGH SPEED ? | YES | W214734 | YES | 03/13/2025 | YES | YES | on calendar 03/14/25 3/11/25- ONVOICED | ||||
| Larry | PA. COLLEGE | 14470 | Onsite | NOBLES SS300 CC COMMONS | YES | W214656 | YES | 03/06/2025 | YES | YES | RETURN CALL STILL HAVING ISSUES charging issue Please send Quote Tom Reid and Bobbie Jo Bishop (RCF); 2/21/25-ASKED RAY TO ADD THE ORDER NUMBER AS IT IS MISSING ~AGF; EM RAY FOR STATUS OF REPAIR ~AGF 3/7/25- INVOICED | |||||
| Ashley | PENNS VALLEY SCHOOL | 6488 | 01/27/2025 | Onsite | SPEED SCRUB RIDER MSSR | YES | W214263 | YES | 02/28/2025 | YES | YES | I HAVE A PO# JUST DOUBLE CHECKING WITH CUSTOMER WILL CONVERT TO AN ORDER WHEN APPROVED.CUSTOMER APPROVED REPAIR ORDER IS IN DDI RCF; REPAIR SCHEDULED 3/3/25 | ||||
| Ashley | Tyrone ASD | 10668 | 02/05/2025 | 02/07/2025 | Onsite | TENNANT T500 | YES | A026740 | YES | 02/28/2025 | YES | YES | 2/18/25-APPROVED; 3/3/25-EM ERIC FOR ETA ON PARTS ~AGF 3/11/25 INVOICED | |||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | TORNADO CVD 30/1 | YES | A026872 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC; Machines have been scrapped – JJW | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | TORNADO CVD 30/1 | YES | A026873 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC;Machines have been scrapped – JJW | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | KARCHER SENSOR S2 12 | YES | A026874 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC; Machines have been scrapped – JJW | ||||||
| Ashley | FOXDALE VILLAGE | 6995 | Onsite | KARCHER SENSOR S2 12 | YES | A026876 | NO | NO | YES | 2/7/25: Per Crystal might NOT be repairing some of these: she was called away before confirming, said will call back. Did not hear back, so e/m her. –SLC, 2/17/25: DECLINED by Crystal over phone. –SLC || 2/27/25: E/M Crystal again. –SLC || 3/5/25: Crystal approved SCRAP these 4 machines. –SLC; Machines have been scrapped – JJW | ||||||
| Brenda | Menno Haven | 13874 | 01/15/2025 | MDT | Karcher iVac 24 | YES | R041027 & R041286 | YES | 03/03/2025 | YES | YES | Created to Pick up Machine; MACHINE ARRIVED IN SHOP 1/22/25 ~AGF; 3/3/25-SHOP IS WORKING ON THIS REPAIR TODAY(R041286) ~AGF; 3/4/25- SHOP OUT . JLD | ||||
| Brenda | Chambersburg ASD | 6353 | 02/05/2025 | 02/10/2025 | Onsite | Tomcat Magna | YES | R041262 | YES | 03/03/2025 | YES | YES | 3/7/25- INVOICED | |||
| Kurt | UPMC POLYCLINIC | 11466 | 12/27/2024 | 01/07/2025 | Onsite | Tennant T5 | YES | R040669 | YES | YES | YES | All parts came in on 1/21/25- this onsite can be scheduled; MACHINE IS RUNNING WITH THE CUSTOMER, WAITING FOR PARTS ON R040773 THEN BOTH REPAIRS (R040669/R040773) WILL BE SCHEDULED TOGETHER 1/24/25 ~AGF || DELIVERED TO MDT SHOP EVENING OF 2/18/25 (OTHER REPAIRS SAME MACHINE = R040773) .–SLC; 2/20/25 ON PRIORITY BIN IN SHOP ~AGF; REPAIR SCHEDULED 2/28/25 || 3/3/25: REPAIR COMPLETED; IN SHOP OUT BIN B. DELIVERY 3/5/25–SLC || | ||||
| Kurt | DICKINSON COLLEGE BILLING | 4329 | 02/11/2025 | 02/14/2025 | Onsite | Tennant T7 | R041241 | YES | 02/28/2025 | YES | YES | REPAIR SCHEDULED 3/5/25 INVOICED | ||||
| Marc | OLLIES BARGAIN OUTLET INC. | 1623 | 02/05/2025 | 02/11/2025 | Onsite | Castex WB-20B | YES | A026711 | YES | 03/12/2025 | YES | YES | 2/21/25 EM ERIC ~AGF; 2/27/25-REPAIR NOT COMPLETE, ADDED CHARGER KIT TO ORDER ~AGF 3/7/25- INVOICED | |||
| Matthew | Susquehanna Township School – Sara Lindemuth | 745 | 12/23/2024 | MDT | CleanMax CMNR-QD | YES | R040600 | YES | 03/10/2025 | YES | NO | TOR C283-3000 IS DUE IN FROM VENDOR AROUND 3/10/25-EMG | ||||
| Matthew | SERVICE ONE ENTERPRISES – EXECUTIVE EDUCATION ACADEMY | 14049 | 01/28/2025 | Onsite | SSS SCRUBBER UTRON 20TD | YES | R041287 | YES | 02/24/2025 | YES | YES | 01/29/25: LEFT VM THAT WILL BE SITE VISIT INSTEAD OF PICK UP.–SLC.; 2/18/25: APPROVED BY SHERA VIA E/M. –SLC; SCHEDULED 3/10/25 3/12/25- INVOICED | ||||
| Matthew | ARAMARK EAST PENNSBORO SD | 10066 | 02/03/2025 | 02/04/2025 | Onsite | TENNANT T500 | YES | R041264 | YES | 02/28/2025 | NO | NO | TENTATIVE REPAIR 3/6/25 | |||
| Matthew | ARAMARK EAST PENNSBORO SD | 10066 | 01/30/2025 | 02/10/2025 | MDT | TENNANT B5 BURNISHER | YES | R041265 | YES | 03/12/2025 | YES | YES | 3/7/25: COMPLETED 3/6/25; NOW IN SHOP OUT A. –SLC | |||
| Matthew | ARAMARK PHOEBE BERKS | 16938 | 02/10/2025 | Onsite | DAYTON 55KM10 SCRUBBER | NO | R041489 | NO | NO | NO | ONSITE SCHEDULED 2/28/25 | |||||
| Matthew | SERVICE ONE ENTERPRISES – EXECUTIVE EDUCATION ACADEMY | 14049 | 01/28/2025 | Onsite | TENNANT T290 | NO | R041288 | YES | 02/28/2025 | YES | YES | 01/29/25: LEFT VM THAT WILL BE SITE VISIT INSTEAD OF PICK UP.–SLC.; 2/18/25: APPROVED BY SHERA VIA E/M. –SLC; SCHEDULED 3/10/25; 3/12/25 IN BILLING 3/12/25- INVOICED | ||||
| Marc | Crayola LLC- CDC | 6130 | 12/19/2024 | Onsite | Karcher B260 | YES | R040610 | YES | 01/15/2025 | YES | YES | ; PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF; TO BE COMPLETED AT NEXT PM IN MARCH; 3/12/25 In Billing ~agf 3/12/25- INVOICED | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041335 | YES | YES | YES | 2/28/25: COMPLETED. SHOP OUT E DELIVERY ETA 3/7/25. –SLC | ||||
| Tom Graham | COVENANT CHRISTIAN ACADEMY | 7910 | 02/03/2025 | 02/04/2025 | MDT | MINUET MAN 360 | YES | R041375 | YES | 03/11/2025 | YES | YES | 2/25/25: TOM APPROVED. –SLC || 3/7/25: COMPLETED. CONTACTED TOM; HE PLANS TO PICK UP SOON, PROBABLY ON MONDAY. –SLC || 3/11/25: CUSTOMER PICKED UP TODAY; PUSHED TO BILLING. –SLC | |||
| Tom Graham | ST JAMES LUTHERAN CHURCH | 5539 | 01/15/2025 | MDT | Windsor Access 15 | YES | R041071 | YES | 03/11/2025 | YES | YES | Pending p/u -1/21/25: 2/4/25: Yesterday, Tom Bender called for update, left him VM today that he should get a Quote on this soon. –SLC; 2/4/25 EM TOM B A QUOTE FOR REPAIR, HE REQUESTED A QUOTE FOR NEW VACUUM. EM TOM GRAHAM TO PROVIDE QUOTE FOR HIS CUSTOMER ~AGF; 2/6/25: TOM BENDER APPROVED REPAIR QUOTE.–SLC.; 2/12/25 IN REPAIR BIN SHOP ~AGF; 2/21/25 NOT ALL PARTS ARRIVED,I WILL MAKE IT ON MY CALENDER TO CHECK AND SEE IF PART IS HERE ON 2/21/25 IF SO CAN WE GET THE MACHINE FIXED AND READY FOR TUESDAY 2/25/25 TRUCK DELIVERY. JLD; 2/25/25-PARTS LANDED BUT NOT ALL PARTS ARRIVED. JACKEE CALLED TECH SUPPORT AND PARTS BREAKDOWN WAS MISLEADING. ORDERED ADD’L PARTS NEEDED FOR REPAIR ~AGF; 3/4/25-IN PRIORITY BIN(SHOP) FOR REPAIR ~AGF || 3/6/25: COMPLETED & IN SHOP OUT E. –SLC | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041298 | YES | YES | YES | 2/19/25: CUSTOMER AUTHORIZED REPAIR VIA E/M. –SLC || 2/28/25: COMPLETED. SHOP OUT E DELIVERY ETA 3/6/25. –SLC || DELIVERY SCHEDULED 3/7/25 | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | Onsite | ADVANCE 3220 | YES | R041339 | YES | YES | YES | FOUND AT PM; 2/28/25 ALL PARTS ARRIVED 3/12/25 INVOICED | ||||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 02/17/2025 | Onsite | HILLYARD TRIDENT B20SC | YES | R041341 | YES | YES | YES | FOUND AT PM; 2/28/25 ALL PARTS ARRIVED 3/12/25 ONVOICED | |||||
| Mike | FEDEX-LANCASTER | 6278 | Onsite | NO | R040969 | YES | YES | YES | 3/7/25- INVOICED | |||||||
| Tom Graham | WEST SHORE SD- NC MS | 8465 | 12/17/2024 | Onsite | Advance SC1500 X20R | YES | R040737 | YES | 03/05/2025 | YES | YES | 2/3/25 Notified Leyton of ETA ~agf 3/12/25- INVOICED | ||||
| Tom Green | PLANET FITNESS CENTRAL PA KUTZTOWN | 7988 | 02/13/2025 | 02/19/2025 | MDT | TENNANT T300 | YES | R041322 | YES | 03/04/2025 | YES | YES | TENTATIVE 3/10/25 3/12/25 INVOICED | |||
| Marc | Crayola Forks I | 6130 | 01/14/2025 | Onsite | Tennant T300 | YES | R040955 | YES | 02/19/2025 | YES | YES | PER CURTIS, HE WILL TAKE CARE OF THIS ON 1/21/25 AGF; APPROVAL SUBITTED BY CURTIS 1/28/25; FLIPPED QUOTE 1/29/25 ~AGF; 2/21/25 PARTS STAGED FOR REPAIR ~AGF; REPAIR SCHEDULED 3/4/25; 3/12/25 in billing ~agf 3/12/25- INVOICED | ||||
| Team | Mike Moore | 1 | 12/09/2024 | 12/09/2024 | MDT | ProTeam Backpack Vacuum | YES | R041243 | YES | 02/28/2025 | YES | YES | MIKE WAS GOING TO COME IN AND PAY ON 1/9/25 FOR THE REPAIR ~AGF 1/20/25: LEFT MIKE VM. –SLC; 2/12/25 IF PAYMENT NOT RECEIVED BY END OF WEEK WE WILL CONSIDER REQUEST CLOSED AND THEY MUST PICK UP THE UNIT. ~AGF.: 1/14/25: MIKE STOPPED IN PAID FOR REPAIR. –SLC; SHOP OUT D, MIKE PICKING UP 3/4/25 || PICKED UP 3/4/25 | |||
| Tom Graham | PRO QUALITY CLEANING OF SC PA | 1880 | 01/15/2025 | MDT | Powr Flite PF50DC | YES | R041176 | YES | YES | YES | 1/7/25- MACHINE WAS JUST REPAIR UNDER SALES ORDER R040447 AND IT WAS RETURNED TO CUSTOMER TODAY. THEY USED IT AND IT’S NOT WORKING RIGHT NOW. JLD; 2/12/25 JACKEE RESEARCHING FOR CORRECT PARTS, ISSUE MAY HAVE BEEN THAT WE USED WRONG PARTS(EUREKA/SANITARE) ~AGF; 2/21/25 all parts recevied on 2/20/25 ~agf || 2/26/25: DONE; PUT IN SHOP OUT DELIVERY ETA 3/4/25. –SLC | |||||
| Team | BELLBOY SERVICES | 15829 | 03/04/2025 | MDT | EURKA DOMESTIC UPRIGHT VAC AIR SPEED | NO | QR15315 | NO | NO | YES | 3/5/25: ANDREW SPOKE WITH CUSTOMER. DOMESTIC MACHINE FOR $100/LESS & AT BOX STORES FOR $50 NOW – NOT WORTH COST TO CLEAN / REPAIR / PARTS. HE SAID NO CHARGE & 0 COST IF CUSTOMER PICKS UP. CUSTOMER PICKED UP TODAY. –SLC | |||||
| Zack | Weis – #180 | 14668 | Onsite | Pioneer Eclipse bu300 | NO | R041135 | NO | NO | YES | 2/11/25-EM WARRANTY CLAIM ~AGF || DELIVERY SCHEDULED 3/6/25 | ||||||
| Team | Cash Sale- Phillip Milligan | 1 | 12/03/2024 | 12/03/2024 | MDT | Powr-Flite PAS14G | YES | R041356 | NO | NO | YES | 12/12/24 – SPOKE TO PHIL REVIEWED REPAIR AND TOTALS WITH HIM. HE WILL CALL BACK WITH A DECISION AND PAYMENT. JLD; EMAILED 2ND REQUEST TO PHILLIP ~AGF; SPK W/PHILLIP CALLING ON FRIDAY 1/17 AS HE HAS A PAYMENT COMING IN FOR A JOB ~AGF; 2/12/25 IF PAYMENT NOT RECEIVED BY END OF WEEK WE WILL CONSIDER REQUEST CLOSED AND THEY MUST PICK UP THE UNIT. ~AGF 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD || 2/24/25: JACKEE SAID SHE SPOKE WITH AND HE PLANS TO COME TOMORROW TO PAY FOR DIAG & PICK UP MACHINE. –SLC || 3/4/25: LEFT VM FOR PHILLIP. –SLC || 3/6/25: CUSTOMER PAID FOR DIAG IN FULL PICKED UP MACHINE TODAY. (PLANS TO BRING BACK TO GET PARTS / REPAIR ANOTHER TIME. -SLC || 3/12/25: Will be a while before is ready to bring back to have the recommended repairs done. –SLC | ||||
| Tatum | Country Meadow- York | 12123 | 02/14/2025 | 02/14/2025 | MDT | Nilfisk VU500 | YES | R041284 | YES | 03/05/2025 | NO | YES | 2/28/25: DONE! BEN IS TO PICK UP MONDAY ALONG WITH A NEW MACHINE. –SLC || 3/11/25: CUSTOMER PICKED THIS UP TODAY. –SLC | |||
| Tatum | A&T CLEANING INC | 4569 | 01/31/2025 | 01/31/2025 | MDT | NACECARE BACK PACK RSB150 | YES | R041136 | YES | 02/22/2025 | NO | YES | 2/11/25: PAIRS WITH PARTS ORDER FROM JOHN R041044. –SLC ; 2/25/25 EM ERIC FOR UPDATED ETA ON PARTS ORDER R041044 ~AGF || 2/28/25: BACK BACK REPAIRED, BUT WAITING ON WAND & FLOOR ATTACH R041044 ETA 3/7; ART SAID WILL WAIT TO GET ALL AT ONCE. –SLC || PICKED UP 3/4/25 | |||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041297 | YES | 03/05/2025 | YES | YES | 2/19/25: CUSTOMER AUTHORIZED REPAIR VIA E/M. –SLC || DELIVERY SCHEDULED 3/7/25 | |||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041319 | YES | YES | YES | 1/20/25: CUSTOMER AUTHORIZED REPAIR VIA E/M. –SLC || DELIVERY SCHEDULED 3/7/25 | ||||
| Scott | ELIZABETHTOWN COLLEGE | 10249 | 01/30/2025 | 02/13/2025 | MDT | 1 of 10 UPRIGHT VACS | YES | R041299 | YES | 03/05/2025 | YES | YES | 2/19/25: CUSTOMER AUTHORIZED REPAIR VIA E/M. –SLC || DELIVERY SCHEDULED 3/7/25 | |||
| Mike | Ames Janitorial | 6206 | 02/20/2025 | 03/03/2025 | Onsite | Tomcat Scrubber | NO | QR15217 | NO | NO | NO | 03/03/25 Refused to have it picked up or set up a service call. Demanded that a tech call to assist him instead. Andrew called and provided some advice. Mark will apply advice and see if it helps. – ajf | ||||
| Larry | PA. COLLEGE | 14470 | 03/06/2025 | Onsite | TORNADO STAND ON | NO | W214906 | NO | NO | YES | ||||||
| Marty | Roland Park Place | 7749 | 11/22/2024 | 01/03/2025 | MDT | Clarke | YES | R041495 | NO | NO | YES | 1/10/25 CARY DOYLE WAS EMAILED, HE ASKED US TO WAIT FOR REPAIR ~AGF; SENT FOLLOW UP EMAIL AGF 1/20/2025; 1/20/25 Per Marty Cary Doyle is no longer with RPP, sent him the quote as he will review it on Friday with the VP ~agf; 2/11/25-EM MARTY FOR STATUS UPDATE ~AGF || 2/18/25- HAVE NOT HEARD BACK FROM CUSTOMER WITH ANSWER OF THIS REPAIR. SCANNED INFORMATION IN ATTACHMENT. JLD ; 2/21/22-EM MARTY FOR A STATUS UPDATE. IT SOUNDS LIKE CUSTOMER WILL BE PURCHASING A NEW UNIT BUT NEED CONFIRAMTION per marty ~AGF; 2/28/25 PER MARTY:They are not repairing this unit they are checking on if the unit is to be scrapped or returned. He should have an answer by 3/4/25 ~AGF || 3/3/25: Made note to follow up with Marty after the 3/4/35 meting. –SLC || ; 3/4/25 PER MARTY SCRAPPING MACHINE ~AGF | ||||
| Zack | WEIS #233 – NORRISTOWN | 14668 | 02/27/2025 | Onsite | CENOBOT | NO | QR15290 | NO | NO | NO | SCHEDULED 3/6/25; 3/12/25-Repair was cancelled. EM Andrew if this is complete ~agf | |||||
| Brenda | MENNO HAVEN | 13874 | MDT | NO | R041286 | 03/14/25 | YES | NO |